Planow Reviews 

98
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

My whole experience from start to finish was very professional and understanding. I needed advice urgently, they immediately put me at ease and was prompt with their services. I have now recommended... See more

Rated 5 out of 5 stars

I had the pleasure of meeting with Sherri to gain some insight into what I can do regarding life insurance. She is an incredibly knowledgeable person who has just made me aware of the importance of ha... See more

Rated 5 out of 5 stars

I had an urgent matter that needed dealing with. A Consultant visited me a few weeks ago and she provided me with some real sound advice about my situation. I instructed her to carry out my estate pla... See more

Rated 5 out of 5 stars

We researched Planow and were not disappointed. Sherri Green came to our house, made us feel instantly at ease explaining every detail in bitesize chunks. We were able to complete a draft for our... See more

Company details

  1. Legal Services & Government

Information provided by various external sources

We are fully trained Estate Planning Professionals. We cover all aspects of estate planning including Wills, Trusts, Lasting Powers of Attorneys and secure document storage. We pride ourselves in making everything totally clear what everything means and don’t talk in legal jargon.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

98 reviews

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4.6

All reviews

(98)

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Rated 1 out of 5 stars

AVOID at your cost

Draft received but NO chase up. Was told at initial meeting that fee of £2500 would be held by intermediary account until finalized. NOT TRUE.YOU HAVE 14 DAYS TO FINALISE WITH NO CHASE UP FROM THE COMPANY Draft will sent by email with incorrect executor details. Paid for wills, trust and power of attorney but only incorrect will and trust documents received. Due to husband receiving cancer diagnosis, a year passed before we chased. Had documents reviewed by independent property solicitor who advised trust would not be valid due to non existent bank paperwork. No paperwork re power of attorney received. LOST £2500 with no recompense as no Governing body. AVOID at all costs!

March 31, 2025
Unprompted review
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Reply from Planow

Dear Deborah, we would like to clarify a few points. You arranged to meet with our consultant back in August 2023 and you instructed us to draft your Will, Lasting Power of Attorney and Trust. You requested for the draft documents to be sent to you via email. All clients are provided with clear information at the outset including the 14-day cooling off period in the terms of business document that you signed on the day of instruction. Draft documents are produced, based on the information provided by our clients. If there are any inaccuracies or changes that need to be made, we welcome the opportunity for you to correct them, when you have the capacity to do so. We were not made aware of any dissatisfaction or corrections around that time. This is the first time we have been made aware of this. We genuinely sympathise with your personal circumstances and we would have done everything we could to assist had we been informed earlier. We are unclear on the statement of ‘non existent bank paperwork’ and happy to discuss this further. Please note, property solicitors do not specialise in Will writing and Trusts. As part of the process, we do not send out draft documents of Lasting Power of Attorney because the names and addresses are clarified when you review your draft Will and Trust documents. Once you have finalised and approved everything, all your documents will be posted to you, including the Lasting Power of Attorney. We can confirm that you have not lost your money, as the documents are still at draft stage awaiting your feedback.

Rated 5 out of 5 stars

Brilliant service

Sherri was so good at explaining every stage of the Will/Trust process, she made every part of it easy to understand. She was easy to get hold of and very prompt with any replies to questions. She also came back to help us fill in all of our paperwork…..nothing was too much trouble. She has such a lovely warm personality that we instantly warmed to. I would recommend Sherri – and have done already – to anyone wanting to put in place a Will or Trust.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

A Truly Valuable Meeting with Sherri

I had the pleasure of meeting with Sherri to gain some insight into what I can do regarding life insurance. She is an incredibly knowledgeable person who has just made me aware of the importance of having a Will in the UK. Beyond her extensive expertise, she showed remarkable openness, politeness, and friendliness. I am very grateful for the time she dedicated to me, which helped me avoid making a mistake. Thank you, Sherri, and I wish you continued success in reaching people who need your guidance and advice.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

POA...TRUST....WILL…

Sherri made it very easy to set up 3 important documents in my life, my will, the trust and POA. I felt very comfortable and confident dealing with her. I recommended her services to everyone, close to me. Thanks Sherri.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

WOW - Sherri Green

WOW - Sherri has made my experience in creating a Will a reassuring and smooth one. Competent and amazing to work with during this process. Sherri is always available and willing to supporting without pressure.
Thank you so much for your effort and note - I have recommended you to other family members & friends in a similar position to mine.
The only person I will work with going forward!

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Sherri is well knowledgeable and easy…

Sherri is well knowledgeable and easy to talk with friendly and helpful in putting together my will and trust. A marvellous experience no pressure I have recommended friends that I felt will benefit from her experience and support.

Lots of thanks
Roseline

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

A fast friendly service nothing to much…

A fast friendly service nothing to much trouble Elena explained all the options available clearly and always on hand to answer any questions a great customer experience at a fair price would definitely highly recommend this hassle free service. Brian D. Portsmouth

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend this estate planning service…

Sherri Green came to my home to discuss my estate planning. I can’t speak highly enough of her knowledge and the advice she gave me. She listened to what I thought might be difficult decisions but put my mind at rest and advised me of possible solutions. Everything from Will, Trust and Lasting Powers of Attorney dealt with very efficiently. An excellent service which I highly recommend. Thank you Sherri for all your caring help and advice. Carol R

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Sherri explained very well to me about…

Sherri explained very well to me about setting up my WILL and trust. I felt very happy with what I was offered. Made me feel more secure to know in the future all wish for will be put in place for my family. Excellent service thank you. I will definitely be recommending you to friends and family.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Sherry came to visit me through…

Sherry came to visit me through recommendation to discuss wills, lasting power of attorney and a trust, fantastic advice , very friendly , professional and helpful, made me feel at ease and resolved and answered all my questions , I feel at ease now my estate is protected for my children. Would highly recommend you contact sherry for advice and help . 😁😁

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Exceeded my expectations

I have such relief to know that I chose Planow. The services & professionalism were unmatched. customer service was prompt & polite so I couldn’t have asked for anything more. The quotes were reasonable in comparison to other companies & the service exceeded my expectations.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Planow was recommended to me by family…

Planow was recommended to me by family members as they have used them before. The service has been seamless, Friendly and professional at all times. Correspondence has been easy and effective. I would highly recommend.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful

Thank you for answering all questions I had and putting my mind at ease

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Superb Service

I had an urgent matter that needed dealing with. A Consultant visited me a few weeks ago and she provided me with some real sound advice about my situation. I instructed her to carry out my estate planning and received a draft copy to review within a week. This was impressive and would recommend this Company to my friends and family.

October 1, 2024
Unprompted review

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