Planow Reviews 

98
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

My whole experience from start to finish was very professional and understanding. I needed advice urgently, they immediately put me at ease and was prompt with their services. I have now recommended... See more

Rated 5 out of 5 stars

I had the pleasure of meeting with Sherri to gain some insight into what I can do regarding life insurance. She is an incredibly knowledgeable person who has just made me aware of the importance of ha... See more

Rated 5 out of 5 stars

I had an urgent matter that needed dealing with. A Consultant visited me a few weeks ago and she provided me with some real sound advice about my situation. I instructed her to carry out my estate pla... See more

Rated 5 out of 5 stars

We researched Planow and were not disappointed. Sherri Green came to our house, made us feel instantly at ease explaining every detail in bitesize chunks. We were able to complete a draft for our... See more

Company details

  1. Legal Services & Government

Information provided by various external sources

We are fully trained Estate Planning Professionals. We cover all aspects of estate planning including Wills, Trusts, Lasting Powers of Attorneys and secure document storage. We pride ourselves in making everything totally clear what everything means and don’t talk in legal jargon.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

98 reviews

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4.6

All reviews

(98)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Natalie was amazing

I met with a lovely consultant Natalie and I explained the difficult family situation I was faced with. She listened and understood. Along with that, she gave me great advice on how to manage the situation and recommended certain products to resolve my situation. I will definitely recommend Planow to anyone who wants sound advice.

July 7, 2022
Unprompted review
Rated 5 out of 5 stars

jamie

Mr dean has shown me a lot of patience and was very helpful. Pricing was very competitive!

Jamie

July 6, 2022
Unprompted review
Rated 1 out of 5 stars

Dreadful service

Dreadful service. Feel we have been scammed. Weeks of continuous mistakes and not told about additional costs. Parted with a lot of money and absolutely disgusted. All very jolly on the phone but feel we were mis sold.
Re your reply
NO we were NOT told about an additional cost AND you still have not advised us as to what that cost is! You have EVENTUALLY sent us information on how to fill out the very long forms but again NO details about where to send cheque, HOW MUCH and who payable to. As I said - shoddy service. I will be taking this further. We were NEVER advised of any additional cost when your representative came to see us.

July 6, 2022
Unprompted review
Planow logo

Reply from Planow

We can assure you that we have not scammed or mis-sold to you. Mistakes can sometimes be made in the drafting process which is why (as part of the process) we send you a copy to be corrected and amended before we send out a final copy. In regards to the additional cost, there is a Government fee for registering your Lasting Power of Attorney that we have no control over. That would have been advised in the consultation process. This has been explained to you again a few days ago and had been resolved.

Rated 5 out of 5 stars

Very pleased

Sherri arrived on time, was very nice and very professional. Sherri explained everything and answered any questions we asked. We were very happy and would recomend Sherri.

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

Sherri

Sherri arrived on time, very polite and professional, explained everything in easy to understand terms, a no fuss service, at a competitive price, I would definitely recommend to anyone needing to get a will & Lpa

June 21, 2022
Unprompted review
Rated 5 out of 5 stars

David and Karen’s wills

Sherri was excellent when she came. She explained things very clearly and in a very friendly manner. The draft wills were sent to us very quickly. There was a slight problem with a bit of a delay in sending us the completed wills but that was resolved with a quick call to Sherri. Overall an excellent service and good value.

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

Nicola at Planow was brilliant

Nicola at Planow was brilliant - she listened to all that I needed help with and put together a will / POA that covered everything. I wouldn't hesitate in recommending her, she immediately gave me huge confidence that she was the right person to trust with this.

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

The whole process has been very easy Natalie was a great help with all the advice and explainations. Overall we are very satisfied with the service.

May 5, 2022
Unprompted review
Rated 5 out of 5 stars

Last will and testaments

I am delighted to write this review. I met with a young lady called Natalie who was thorough and listened to all my questions, atentitively. I was a little in the dark at first but after she explained the benefit of lasting power of attorneys and family trusts it was a 'no brainer'. I now have this minor weight off our family's shoulders. Thank you planow.

March 15, 2022
Unprompted review
Rated 3 out of 5 stars

Accurate & professional

Although the will took a little more time than expected, it was accurate to my requirements and professionally completed. Thanks Planow.

March 14, 2022
Unprompted review
Rated 5 out of 5 stars

It all ended well

As expected the first draft was not perfect, but the quality of a company shows in how they get it all to the customer's satisfaction. My problems were patiently and satisfactorily dealt with. We now have mirror Wills that meet my requirements, and in a couple of parts Planow enhanced my requirements.

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

Sherri Green

Sherri’s initial contact was polite, informative and accommodating to our schedules. Regarding our appointment, Sherri was punctual, exceedingly well presented and professional. Her intuition and kindness was a blessing as she guided us through a minefield of information that we admitted we were daunted by. We felt that were treated with respect and compassion at the same time as being issued with concise unbiased information. There was no pressure to commit and all advise was offered freely and aimed to meet our requirements. We are very grateful to Sherri for her time and look forward to the next step in planning for the future.

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Elderly friends of mine needed a will…

Elderly friends of mine needed a will and funeral arrangements put into place Sherri came to their home and explained all they needed in the most professional manner she was so thoughtful and understanding to their needs as they are 93 and 86 years old I would 100% recommend this lady and the company she represents. Thankyou so much x

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Will and Power of Attorney

Had a lovely friendly lady Sherri Green come to our house today to arrange a Will and power of attorney. Sherri was very professional, explained everything in great detail to us, made sure we understood, nothing was to much trouble for her. Would highly recommend Sherri and the company. Thankyou again Sherri for all your advise. Allison and Chris Wooding

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

Great Consultant

I would highly recommend Sherri for the detailed and very well explained advice on planning for later life.

Thank you Sherri.

December 20, 2021
Unprompted review

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