Plant Pet Club Reviews 

136
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Sadly my experience has been horrible. I placed an order for a hoya carnosa on 25th of July. Based on their delivery policy I should have had it delivered around 31st of July. Now is 8th of August and... See more

Rated 4 out of 5 stars

Plants were very well packed. However placed order on the 2nd jan and didn't recieve any information following when to expect delivery. Did chase up as website stated posted the Monday after purc... See more

Rated 5 out of 5 stars

I have purchased a Houseplant Starter Kit from Plant Pet Club few months ago. All healthy and arrived fast. Green pets are doing well. Signed up for 6 months subscription now. My first subscription de... See more

Company replied

Rated 5 out of 5 stars

I love this company. I just received my second subscription of an indoor plant and pot and I havent been disappointed. Plants and pots well packaged, undamaged and plant care card very informative. I... See more

Company replied

Company details

  1. Garden Center
  2. Boutique
  3. Decoration and Interior Design Store
  4. Plant Nursery

Written by the company

Plant Pet Club is one-stop houseplant shop for enthusiastic beginners and seasoned collectors who want to grow their indoor jungle . Plant Subscriptions, Jungle Bundles, and simply stunning plants and pots!


Contact info

3.1

Average

TrustScore 3 out of 5

136 reviews

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Hasn’t replied to negative reviews

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3.1

All reviews

(136)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

So Pleased

Quick delivery, was at my door within 5 days! Packaged well, although a little spillage did happen, which is to be expected. The pots are wonderful!! Heavy, well made and vibrantly coloured. I love the mix and match, they work perfectly together. Will definitely order from here again, sometime :)

October 1, 2021
Rated 5 out of 5 stars

I love when my plant arrives

I have a pet friendly subscription because it was hard to find plants that were safe to keep in the house with my cat. This way i can enjoy the surprise every month when receiving a new plant and don't have to worry about it being toxic to have around my cat.

September 16, 2021
Rated 5 out of 5 stars

Awesome

Awesome. I get a new plant every two months, complete with a pot. Always well packed and plant is always healthy. And pot style changes each time, which is great as have a nice collection!

August 23, 2021
Rated 5 out of 5 stars

Love my plants

Love my plants. Good quality. Very well packed. Arrived quickly. Love the information card that you get for each plant. This is a lovely touch that i haven’t got with other companies.
I will be buying more

July 25, 2021
Rated 5 out of 5 stars

Love my plant

Love my plant! It looks beautiful and is well presented. Pot was an added touch and really gives my room a great feel, and even better, it is safe when my cats decide to take a nibble!

July 5, 2021
Rated 3 out of 5 stars

Disappointing for the price :(

I ordered a choose your own jungle without the pots. After a couple of days I was contacted by text to let me know that one of plant was out of stock and what did I want to exchange it for. There isn't a lot of choice, so I've picked something but I'm not too fond of it.
The parcel arrived a few days after that, not the best packaging in my opinion, 2 of the plants had half the soil out of pot. They're not in very good condition, some leaves are damaged (like chewed by something), nearly all have brown tips and edges. They're not very leafy and they came with fungus gnats. I wouldn't have picked them myself if I saw them in a shop.

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

I really loved this subscription and…

I really loved this subscription and would keep it coming forever if I could afford it. I've had it for about 10 months and have 10 gorgeous plants in matching pots. The plants are always unusual plants that I don't often see elsewhere, there's not a single one that I haven't liked! And the pots are a chosen so well to go with the plant. I think I get the subscriotion almost as much as for the pots as for the plants! All my plants are strong and healthy, I've had no problems with any of them, and I have been known to kill most of my house plants before this!

June 15, 2021
Rated 5 out of 5 stars

Gorgeous

Gorgeous, interesting plants. All in excellent condition and sent with attractive, good quality pots. A real treat each month.

June 12, 2021
Rated 5 out of 5 stars

Beautiful Plants and pots.

Beautiful and arrived perfectly packaged with care. I recently purchased the Pick Your Own Jungle bundle with pots and all the plants/pots arrived well packaged and looked beautiful. Prior to purchasing had a few queries and emails were replied very promptly. Thoroughly recommended and would definitely purchase again from Plant Pet Club.

June 5, 2021
Rated 5 out of 5 stars

Lovely plants

Lovely plants - all beautiful and healthy. Great customer service - very friendly, plants came well packaged and timely delivery. Postage was free plus I got a free mini plant. The pots that came along were so pretty and matched my plants. Plus, the price I paid was reasonable. One happy customer here 😊 thank you

May 29, 2021
Rated 2 out of 5 stars

Disappointed

I was really excited to order from here as their prices are fairly reasonable - but 2 of my plants were damaged on arrival (one of them has 0 healthy leaves and the other has 50% leaves with damage) and they just said I couldn't return/exchange and refunded 10%.
I won't be ordering from here again.

May 4, 2021
Unprompted review
Rated 5 out of 5 stars

Second order from here

Second order from here, great service as always and wonderful plants that come quickly and wrapped lovely to keep them safe in transit, best online plant shop I’ve found

April 29, 2021
Rated 5 out of 5 stars

great condition, great info

Plants have always come in great condition and love the info cards. As a complete anti green thumb I can confirm after nearly a year all my plants have actually survived so if you're a newbie I 100% recommend

April 25, 2021

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