It took quite some time for our turanium to start moving thru the postal system. Contacted them got a fast response. Even after contacting them it did not move for several days. Finally we received it... See more
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It's nice to see a product,that's what…
It's nice to see a product,that's what it's advertised as. It's is very soothing to look at. Time will tell. Thanks
Nice addition to the house
I've been looking at these for a while. I finally decided to get one, and we love it. It really brightens ap a room. Actually, thinking of getting a second one.
Jennifer from CS is 🙌🏼
Had an issue with my order and Jennifer from customer service addressed it within a day. Thank you so much PlantPico/Jennifer!!!
Broken glass, but not beyond help
When my terrarium arrived with the outer glass shattered, I was heartbroken. But I contacted Plant Pico and immediately was responded to by a service rep named Jennifer who submitted a replacement request. Outstanding customer service!
Simply breathtaking…
This plant arrived just as described and is just breathtaking. Can’t wait for the second one to arrive now. I wish I could at a picture to share.
Absolutely Beautiful
The delivery was quick. The product was absolutely beautiful and gorgeous. Absolutely love it. Best birthday gift ideas ever. And I plan to order more. For me and for Christmas gifts. The pictures does not give justice to the product. I absolutely fell in love with it.
My terrarium is so beautiful
My terrarium is so beautiful, I'm convinced I could quit my job and just make terrariums. My spouse is concerned. I'm inspired.
Quite Lovely
These terrariums designed by Plant Pico are very nice. It’such a unique piece of decor.
Provides a nice sense of Zen as I sit next to it in a reading chair cozied up with a book and hot tea. Quite lovely.
fast shipping .
fast shipping .. can’t wait to give it to my mom for Christmas
I have received 2 of my 4 terrariums…
I have received 2 of my 4 terrariums that I ordered and they are gorgeous! I can only recommend PlantPico to you. Received them well packaged and intact. Received my instructions on the care of the terrariums. Simple!
Can only imagine how pretty they are.
Know family members will enjoy the birthday gift I am giving them.
GREAT JOB PLANT PICO! Look forward to ordering more later.
Good Experience so far!!
Received my terrarium in about 3 weeks. It came wrapped really well and has made a beautiful addition to my desk. So far I love it!
All was as expected and more
when I opened the box and unpacked every thing it looked just as expected. I added water and set up the light and now I'm just waiting for a little fish to finish it off!
The terrarium is absolutely beautiful…
The terrarium is absolutely beautiful and unique. It arrived in excellent shape, meticulously packed. This company offers the best customer service I have ever experienced. I was emailed immediately to confirm safe arrival and satisfaction with my terrarium. How nice is that?
I am so pleased that I am ordering another one!
I received the product perfectly…
I received the product perfectly wrapped to perfection to ensure the plant and glass does not break. Customer service was amazing emailed me after delivery to see how everything went and to ensure I love the product
We received our Zen garden yesterday
We received our Zen garden yesterday. It was packaged very well, and we removed the packaging very carefuly so we didn't damage anything. After aßembling the light/ base, we placed the Zen garden unden the light. Placed the bridge and the figure inside. Couldn't be happier!!
Bought this terrarium for my daughter’s…
Bought this terrarium for my daughter’s birthday. She LOVED it! The landscape is so tranquil and is truly beautiful. I would definitely by it again.
5 star A+
Fast shipping and everything arrived in great condition!! Very pleased! Will be a return customer!
Slow shipment and failure to complete order 9mo later
I initially placed the order for a terrarium in early Dec 2024 with the promise it would be received prior to the holidays. It finally arrived in mid Jan, but with a missing plant and half dead grass. I have been in contact with them over the last 9 months requesting the missing plant. I was told multiple times that the issue was being looked into and would be resolved shortly. Followed by me waiting for either a reply or shipment - in every instance nothing happened. Today I received a message from the company stating that they can no longer address the issue as I am out of the return window? This company is an absolute scam.
Canceled plans to stay home and stare…
Canceled plans to stay home and stare at my new ZenFlow. My partner was annoyed until they saw it, then they joined me. We just... sat there. In silence. It was perfect. We might be boring now but we're HAPPY
I was skeptical at first since it took…
I was skeptical at first since it took about a month to come. I read reviews and was not expecting it. However, plant pico delivered my tree of wisdom and i must say, it is awesome! Will order again. Patience is key, they are a small team from what I learned speaking to support thus the longer ship time.
But overall 5/5.
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