Plants Galore Reviews 

2,266
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, noting that the plants consistently arrive healthy, beautiful, larger than expected, and securely packaged to prevent any damage. People also highlight the remarkably smooth online ordering process, rapid dispatch times, and exceptionally helpful customer service interactions during every visit. However, some people mentioned experiencing frustrating unexpected delays with delivery times and a notable lack of communication after placing their order. A few consumers also noted that standard delivery costs felt quite expensive or that certain delicate items unfortunately arrived damaged during transit.

What people talk about most

Product

Users describe positive interactions with product, expressing absolute delight over fast delivery, secure... See more

Quality

Customers consistently note positive experiences with quality, expressing high satisfaction with healthy... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising rapid shipping,... See more

Service

Clients share positive opinions on service, highlighting prompt delivery, helpful drivers, and easy ordering.... See more

Order

Consumers find order to be positive, highlighting that the process is very easy to complete online and that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 2 patio olive trees 100cm tall. They arrived well packaged and in excellent condition. I’d been to a few garden centres prior and came away disappointed. But these are simply perfect , in fant... See more

Rated 5 out of 5 stars

Beautiful plants, very well packed, we are very happy. The plants were larger, cheaper and delivered faster the similar offers from other suppliers. It would have been nice to have slightly more... See more

Rated 5 out of 5 stars

It is Spring bank holiday Monday morning, I live near Plants Galore so am a frequent visitor. Today it excelled itself in being so gloriously stocked. Amelia, on the cash desk, was totally charmin... See more

Rated 5 out of 5 stars

Ordered a Convolvulus cneorum online that arrived quickly- was well packaged and the plant was really healthy and quite large. One slight issue was the cost of delivery but given it arrived quickly an... See more


Company details

  1. Garden Center

Information provided by various external sources

- Unbeatable Value - Due to the high volume that our nursery produces, not only are our products of the highest quality but our prices are extremely competitive. We stock a large range of Garden Centre products such as tools, gifts & plant care... In fact, everything you need to make your garden spectacular! - A Growing Family - The original plants nursery was founded on it's current site located in Roydon in 1935 by the Koert family. Over the years the produce has gradually adapted from Salad Crops to Pot Plants & the wholesale trade. Today, the retail nursery is open to the public & produces Shrubs, Bedding Plants and Hanging Baskets on a tremendous scale.

All About Plants Galore

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(2,266)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

2 patio olive trees 100cm tall

Ordered 2 patio olive trees 100cm tall. They arrived well packaged and in excellent condition. I’d been to a few garden centres prior and came away disappointed. But these are simply perfect , in fantastic condition and look amazing potted up by the front door. Having read lots of reviews on this and other companies before ordering I’m so glad I took the plunge and chose plants galore, couldn’t be happier thank you

August 10, 2026
Rated 3 out of 5 stars

Bought a hanging basket to replace one…

Bought a hanging basket to replace one lost to the heat waves. Delivery was ok although box was just left on doorstep. Once we had revived the basket from the delivery it looked ok but seemed a bit average. May be its late in the season and the plants best time has passed.

August 4, 2026
Rated 5 out of 5 stars

Great range of products

Great range of products - I found exactly what I was looking for. I was kept informed via customer service and the delivery came before I was expecting it and I was delighted with the beautiful item I ordered. It arrived in perfect condition. Would definitely use again.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with my hanging…

Absolutely delighted with my hanging baskets. The replacement arrived in perfect condition, and it’s clear that a great deal of care and time goes into creating them. The baskets are beautifully planted, full, healthy, and look fantastic.

A huge thank you to the team for the excellent customer service and for resolving my issue so quickly. It’s refreshing to buy from a company that clearly takes pride in both the quality of its products and the service they provide.

It would be wonderful to see pre-planted hanging baskets available for the winter months. I’ll certainly continue ordering my seasonal baskets from you each year. Highly recommended!

July 29, 2026
Rated 5 out of 5 stars

Happy customer

I order many plants online and general they come healthy enough but a bit small or sparce, waiting a few weeks for delivery too..... first time ordering from plants galore, two olive trees, and they are the best plants Ive ever received! They are even fruiting and only just over £20 each! And within 3 days. Well done!

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Quality plants

I m not a fan of ordering plants on line as you never know what you will get, I must say my plant came in perfect condition beautifully wrapped. I would not hesitate to order from Plants Galore again

June 15, 2026

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