Fair price for product and fast delivery. Because no local supplier stocked the item is was good that the plastic centre had them. However I do feel the postage cost is excessive at fixed price £30... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Just had some double glazed sealed units replaced through the house that were stained and damaged due to wear and tear. Had called a number of local glaziers, most didn't have the decency to reply o... See more
Company replied
I have made two purchases from The Plastic Centre over the past six months or so and each time have been very satisfied with the service from ordering to delivery. They were able to provide the produc... See more
Brilliant place to find and buy plastic products to refurnish the outside of your house when required. Superb selection of available items to find a perfect match. Great service and prices, with fast... See more
Company replied
Company details
Written by the company
With over 5,000 products in stock, The Plastic Centre is your go-to supplier for rainwater systems, underground drainage, fascias, soffits, cladding, decking, doors, windows, and more. Find trade-quality products at trade prices, backed by expert advice and fast, reliable service.
Contact info
664-652 Warwick Road, B11 2HJ, Birmingham, United Kingdom
- 0121 227 5093
- online@plasticcentre.co.uk
- plasticcentre.co.uk
4.3
Excellent
516 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Spot on I made a mistake on order they…
Spot on I made a mistake on order they spotted called me,and sorted the gutters I got where easy to fit no forcing clips will be using again
June 26, 2025
Reply from The Plastic Centre
Always here to help, thank you for your kind feedback !
Prompt delivery and efficient service
Prompt delivery and efficient service - thank-you.
June 27, 2025
Reply from The Plastic Centre
Hi Philip , your feedback is much appreciated, thank you !
Penalised for living in Scotland
The website for this company is both misleading and deceitful. The home page clearly states that delivery was free if over £150 however on checking out the £30 delivery charge was to be added. My order was well over the stated free delivery amount so I asked for clarification to be informed that if the delivery charge was applicable for anywhere in Scotland, this was no where to be seen on the website until checkout!. So as a Scottish citizen I am being penalised for not being English. This Manchester based company will deliver to anywhere in England which in many cases is further than Glasgow to Manchester so I rest my case. Order lost!
June 30, 2025
Unprompted review
Reply from The Plastic Centre
David, I can see you leave only very bad review for all the companies you purchase from so I suppose it was our turn :) I m affraid I ll have to inform our customers that everything you wrote above is untrue . As we informed you in our email exchange , before you decided to drop our Trustpilot score , all informations regarding delivery charges can be found on our website , on the front page and also, delivery section . You called us racists for asking you to pay delivery charge . Thank you for your feedback and we hope you will find a company that can accept your rude language in exchange of an order .
All as described
All as described, waiting for me when I picked the items up.
Friendly staff
May 28, 2025
Reply from The Plastic Centre
Thank you, Paul, your feedback is very much appreciated !
Reply from The Plastic Centre
Thank you, Brain, always here to help :)
Reply from The Plastic Centre
Your kind feedback is very much appreciated !
Reply from The Plastic Centre
Thank you, Stephen , your feedback is much appreciated !
Delivered promptly.
April 28, 2025
Reply from The Plastic Centre
Darren, thank you for your review and your feedback is greatly appreciated. Always here to help.
Quick despatch and delivery
April 29, 2025
Reply from The Plastic Centre
Chris, thank you for our 5 star review. Your feedback is greatly appreciated.
Reply from The Plastic Centre
Hi Stephen, thank you for your exceptional feedback and our 5 star review, we always like ot ensure our customers are looked after.
5 star experience from Aaron Coleman
5 star experience from Aaron Coleman, he delivered to what he promised ; all on time and was very efficient with any changes i made. Definitely be using again!
April 24, 2025
Unprompted review
Reply from The Plastic Centre
Hi Yamin, I am pleased to hear you received exceptional service, i will pass your feedback onto Aaron which i am sure he will really appreciate it.
Very well looked after by Aaron…
Very well looked after by Aaron Coleman. He has great knowledge and very accessible and helpful. Went above and beyond to understand requirements and support us. Highly recommended
April 17, 2025
Unprompted review
Reply from The Plastic Centre
Hi Shaun, thank you for your 5 star feedback, i will pass your feedback onto Aaron who will greatly appreciate this.
Still waiting for order
Still waiting for order, been delayed three times now. Not so much your company but the delivery you use . I now changed review as The company emailed me.
Lets hope it arrived today
Thanks
March 31, 2025
Reply from The Plastic Centre
David , I m sorry you didnt call me and I could have deal with Fedex from my side . I had no contact from you regarding this so I didnt know what was going on . I can see it is out for delivery today so I hope everything will be alright . I also tried to call you this morning but no reply . It would have been better and faster to contact us instead of a bad review for the company here :)
Reply from The Plastic Centre
Your feedback is much appreciated, Ken, thank you !
The parcel arrived in good time but…
The parcel arrived in good time but showed damage on one corner. I opened the corner to find a gouge about 2 inches long in the top panel. I have not investigated further as it is a large parcel with 12 panels and I have not got the room to spread them out.If any others are damaged I will let you know.ken l have photos.
March 27, 2025
Reply from The Plastic Centre
We replace everything what is damaged during the transport if the customer can t use it, Ken . I had no call or email regarding this until I saw your feedback here . After we managed to speak I had no call from you back so I hope everything is ok now
Reply from The Plastic Centre
Thank you, Grant, your feedback is much appreciated !
Reliable
I have used the Plastic center for all my bathroom refurbishments, Delivery as promised on time.
Very helpful when changes were required.
February 26, 2025
Reply from The Plastic Centre
Thank you, Keith , we are always here to help, thank you for your kind feedback !
Very fast response and quick delivery.
Very fast response and quick delivery.. phoned me on the morning of delivery and told me what time it will be delivered 👍👍
February 27, 2025
Reply from The Plastic Centre
Steven, thank you for your wonderful feedback, always here for our customers !
Very impressed so far
What an incredible first impression, ordered a wrong sized item to go with panels & within 20 minutes of ordering received a call to ask if we’d made an error & was instantly rectified - deliver was super fast & the panels are easy to work with - incredible transformation already
February 25, 2025
Reply from The Plastic Centre
Thank you very much for your feedback, Margaret ! We are here anytime you need and happy to help !
Exactly what we wanted
Exactly what we wanted, at a great price, abd delivered promptly AAA star service
February 24, 2025
Reply from The Plastic Centre
Thank you, Ray, your feedback is much appreciated !
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