While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items are well-made, accurately cut to size, and arrive in perfect condition. Many people highlight the excellent service, describing the staff as helpful and responsive, especially when addressing queries or issues. The delivery service is frequently commended for its speed and efficiency, with many orders arriving faster than expected and well-packaged. However, some customers were not happy with their orders, citing instances where items arrived damaged or broken, sometimes even after multiple replacements. A few other people also felt that the delivery was not always on time, particularly when extra charges were paid for expedited shipping. There were also occasional issues with product specifications, such as missing holes for AC units despite descriptions indicating their presence, leading to frustration and inconvenience for some users.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the good quality of the products,... See more

Delivery service

Customers generally had positive experiences with delivery services, often praising quick delivery times,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of the... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers found the ordering process easy, with... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast and accurate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service.I received damage item and company straight away send me replacement. As I order panel for window air conditioning unit Hannah was guided me through how to measure as hole... See more

Company replied

Rated 5 out of 5 stars

Ordered and received acrylic sheets quickly. Through no fault of plastic sheet shop they arrived damaged. Informed PSS and they sent replacements immediately. Excellent customer service and sheets cut... See more

Rated 5 out of 5 stars

Excellent service. Only wanted a couple of replacement window sheets for my shed but really impressed with service. Cheapest online, spot on measurements, great packaging and very quick delivery. Grea... See more

Rated 5 out of 5 stars

Fab bit of kit. Delivered faster than the estimated time. I'm not sure I needed to add an extra half a centimetre to the diameter of the exhaust hose, but I'm very pleased with my purchase. Now, the p... See more

Company replied


Company details

  1. Polythene and Plastic Sheeting Supplier

Written by the company

Check out the wide range of high quality plastic sheets at Plasticsheetsshop.co.uk! ✓Easy ordering online ✓Large assortment


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

374 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered and received acrylic sheets…

Ordered and received acrylic sheets quickly. Through no fault of plastic sheet shop they arrived damaged. Informed PSS and they sent replacements immediately. Excellent customer service and sheets cut exactly to size.

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Easy to order with fast completion and efficient delivery.
Thank you, excellent service and I have I have already recommended to others.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Only wanted a couple of replacement window sheets for my shed but really impressed with service. Cheapest online, spot on measurements, great packaging and very quick delivery. Great product as well to top it off

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Second to none!

My second time in using this company and safe to say they deliver a great product at a good price. I need non reflective glass due to an eye condition and theirs is second to none!

June 3, 2025
Unprompted review
Plasticsheetsshop logo

Reply from Plasticsheetsshop

Hi Tracey,

Thank you so much for taking the time to leave such a lovely review. We're really pleased to hear you've come back to us and that our non-reflective acrylic is helping with your eye condition – that means a lot to us.

If you ever need anything else or have any questions, we're always happy to help.

Best wishes,
The Plasticsheetsshop.co.uk Team

Rated 5 out of 5 stars

Came across this company whilst looking…

Came across this company whilst looking for an accessory for my portable AC unit. Saw their option for the window exhaust hose and bought it. Easy to input the measurements and choose the type required.
Only downside was I paid for express delivery but due to airfreight issues it still took the longer time.

May 12, 2025
Unprompted review
Plasticsheetsshop logo

Reply from Plasticsheetsshop

Hi Paul,

Thank you for your kind review – we’re really pleased to hear you found our ordering process simple and the product suitable for your needs.

We're sorry to hear about the delivery delay, please get in touch with us via email so we can look into this further for you.

Best regards, The Plasticsheetsshop.co.uk Team

Rated 5 out of 5 stars

Arrived quickly would recommend

May 19, 2025
Unprompted review
Plasticsheetsshop logo

Reply from Plasticsheetsshop

Hi Tracey,

Thank you so much for the great review! We're really pleased to hear your order arrived quickly and that you'd recommend us. If you ever need anything else, we’re always here to help!


Kind regards,
The Plasticsheetsshop Team

Rated 5 out of 5 stars

The ordering online couldn’t have been…

The ordering online couldn’t have been simpler. When the sheets arrived they were doubled wrapped and in perfect condition. I would not hesitate to recommend the Plastic Sheet shop. Excellent product and excellent service.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely nailed it

Absolutely nailed it, great product(s). Service team extremely helpful when asking questions about the products. Delivery was super fast. Will be ordering again.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service & fab product

Excellent service. Really easy website to use, especially for DIYers like myself, and the product arrived quickly and very well packaged. The sheet is excellent quality too. I can't recommend this company enough.

April 28, 2025
Unprompted review
Plasticsheetsshop logo

Reply from Plasticsheetsshop

Thank you so much, Fentonia!

We’re thrilled to hear you had a great experience and found everything easy and high quality.

We really appreciate your recommendation!

Rated 1 out of 5 stars

Poor customer service

Poor customer service, no help at all. Website clunky, don’t open a page or drop down box for cut outs - despite acknowledging this to the company, they have been unhelpful and now have a useless piece of Perspex

April 22, 2025
Unprompted review
Plasticsheetsshop logo

Reply from Plasticsheetsshop

Hi Mark,

Thank you for your feedback, and we're very sorry to hear about your experience.

The cutout needed to be added using the 'Add Cutout' tool on the product page, which generates a live preview of exactly what will be produced. Unfortunately, notes in the reference section aren’t passed to our production team, and this feature is only used as personal notes for your reference.

We understand this caused frustration and we sincerely apologise. We're still here to help if you'd like support placing a new order.

Kind regards,
The Plasticsheetsshop Team

Rated 5 out of 5 stars

Great company to order from

Great company to order from, I needed two window covers with a hole cut out in the middle of each of them for the ducting for my aircon unit,(because I don't have a hole in the wall) ready for the summer time.
They even supplied the bits to fix the plastic covers to the window frame.
I didn't realise this company was from the Netherlands before I ordered so I was a bit dubious on the waiting time but it took just 48 hours to arrive all the way to the UK.

Would deffo recommend this company 10/10

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

No problems

No problems. Competitively priced. Very helpful and pleasant sales rep. Product is spot on.

April 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look