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Play Control Reviews 

108
•
TrustScore 2 out of 5

2.2

Video Game Store
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Rated 1 out of 5 stars

FAKE website! Not even 1 star. I never get controller. They don’t answering for any email or message about refund money…scam

Rated 1 out of 5 stars

Wish I’d read the reviews here first and so stupid as can now easily see the scam signs - their order confirmation is full of grammatical errors, Isnt in good English and their website shows no custom... See more

Rated 3 out of 5 stars

Received controller in perfect working condition. Took a little longer than wanted it to. Slight cross communication with Hermes and tracking details which cause a fear of being scammed. Customer serv... See more

Rated 5 out of 5 stars

My son ordered two PS4 controllers from this site. Cheaper than elsewhere and they did take a couple of weeks to arrive (which was slightly annoying as you didn’t know that before ordering!) but they... See more

Company details

  1. Video Game Store
  2. also in
  3. Gaming service Provider

Contact info

2.2

Poor

TrustScore 2 out of 5

108 reviews

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1-star

No history of asking for reviews

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2.2

All reviews

(108)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Arrived after Christmas despite paying for Express Delivery

I ordered an item for a Christmas present and, in order to ensure that it got here in time, I checked the delivery choices and chose Express Delivery, which I obviously paid extra for.

The item did not arrive promptly so I emailed Play Control to ask where my item was as I needed it for a Christmas present. My email was ignored.

And yes, the item arrived too late to be given as a Christmas present. I’m realllly glad I paid for Express Delivery for nothing.

Do. Not. Recommend.

January 21, 2022
Unprompted review
Rated 3 out of 5 stars

I didn’t realise buying this controller…

I didn’t realise buying this controller it was coming from overseas so probably wouldn’t have purchased it if I’d have known.

Took around 13 days to arrive.

No communication from seller, just come home to a parcel.

On a plus, the controller works fine so can’t complain for the price.

January 21, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM WARNING

SCAM WARNING! Did not receive controller, did not receive refund.They will lie to you or make it impossible to get a proper response.Hope their offices collapse with all their thieving staff inside.

January 21, 2022
Unprompted review
Rated 5 out of 5 stars

I brought a controller which is…

I brought a controller which is fantastic and arrived in good time. I then got sent 50% off my next purchase and so ordered a second controller which also arrived in good time.
No issues and a great company. 👍

January 21, 2022
Unprompted review
Rated 5 out of 5 stars

Good controllers

Not sure why everyone’s putting bad reviews 🤷🏽‍♀️ Ordered 2 controllers for Xmas present and it arrived on time and they work just fine. I was updated all the way until it was posted to me so I’m happy with it👍🏼

January 21, 2022
Unprompted review
Rated 1 out of 5 stars

Still waiting

Bought a controller which never arrived. Customer service absolutely useless. Don't buy anything from this company 😒 you will be wasting your money.

January 21, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting!!!!

Absolutely disgusting!!!!!
I've sent several emails to receive refund and sent ps4 controller back as it's a fake product and I have proven this.
They keep sending same email for me to send a video to them!!!
So I've wasted my money and no way of sending it back.
Do not use!!!!
Christine

January 21, 2022
Unprompted review

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