Play Control Reviews 

108
•
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

FAKE website! Not even 1 star. I never get controller. They don’t answering for any email or message about refund money…scam

Rated 1 out of 5 stars

Wish I’d read the reviews here first and so stupid as can now easily see the scam signs - their order confirmation is full of grammatical errors, Isnt in good English and their website shows no custom... See more

Rated 3 out of 5 stars

Received controller in perfect working condition. Took a little longer than wanted it to. Slight cross communication with Hermes and tracking details which cause a fear of being scammed. Customer serv... See more

Rated 5 out of 5 stars

My son ordered two PS4 controllers from this site. Cheaper than elsewhere and they did take a couple of weeks to arrive (which was slightly annoying as you didn’t know that before ordering!) but they... See more

2.2

Poor

TrustScore 2 out of 5

108 reviews

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2.2

All reviews

(108)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

2 week delivery

Didn't realize when ordering that it was coming from the far East
This meant it would take 2 weeks before delivery.
On the plus side the company was very good at keeping me informed of its tracking....so customer service was very good, and when it arrived it was well packaged and the item was as described

January 21, 2022
Unprompted review
Rated 1 out of 5 stars

Faulty Goods.

Ordered my son a PS4 controller in red camouflage. It came promptly enough but it was a red see through one they sent. After a couple of days the charge didn't hold and some buttons and toggles sometimes wouldn't work.
Can't contact them and am very disappointed with this company!

January 21, 2022
Unprompted review
Rated 1 out of 5 stars

Scam…

Just received an email from them asking for a review, the only problem is I’ve never ordered from them and up until I got this email I had no idea they even existed. So they’re spamming people and asking for reviews hoping the more gullible people write reviews not knowing they haven’t actually ordered anything. They are undoubtedly a scam and you will most likely not get whatever you order from them.

January 21, 2022
Unprompted review
Rated 1 out of 5 stars

Misleading is an understatement

I can't believe the trouble this company has gone to cover where they are based. I bought a controller and docking station from them thinking I was buying from a UK company. I attempt contact on there page . You fill the form in and all you get is some Spanish reply and the contact can't be sent . So I emailed the company from the email confirmation, I got an immediate reply saying the email wasnt manned . Then before I could get even more angry I get an email message from Julie who says don't worry your orders been dispatched. I asked her when delivery is likely to be she said 10 days, so I explained I had paid for fast delivery!! So after 5more emails back and forward with me asking each time were they were based eventually wur Julie admitted that they are based in China. Who would have thought it ,🙄 why have a Spanish message service that doesn't work?? I'm not saying don't buy from here . Just know you're buying from China and do t expect your good before 15to16 days after you order.

January 13, 2022
Unprompted review

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