Thank you to the PlayFaire team! I initially felt frustration with PlayFaire however the communication and customer service I have experienced over the last week has completely changed my opini... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Easy to order, toys were delivered before estimated delivery time. They were packaged well and a card placed in box thanking us for our custom, lovely touch. Excellent service. Would recommend this... See more
I placed my first order with Playfaire yesterday. Not only was it by far the best price I could find for the item I wanted but I was very pleasantly surprised when it arrived this morning - so quick!... See more
The pumpkin carriage toy was excellent quality with metal wheels and sturdy fabric for the pumpkin part. Both 15mo and 3yo happy and playing with it. The parcel arrived on time for New Year’s Eve, w... See more
Company replied
Company details
Written by the company
Discover the joy of responsible play on our online toy store. We offer eco-friendly, sustainable toys curated from superior brands, demonstrating our commitment to quality, fun and the environment.
Contact info
3A Adwalton Business Park, BD11 1DR, Drighlington, West Yorkshire, United Kingdom, United Kingdom
- 0113 481 0183
- hello@playfaire.co.uk
- playfaire.co.uk
4.5
Excellent
150 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous Little Dutch Baby Toys
Fabulous Little Dutch Baby Toys, sturdy eco packaging, super fast delivery - really pleased, many thanks!
January 19, 2024
Unprompted review
Reply from PlayFaire
Thank you so much for your 5 star review, we are delighted that you were happy with our services and we hope to see again in the future!
Very quickly received
Very quickly received
Great quality product
Just as described
Feel a valued customer
Thank you
January 13, 2024
Unprompted review
Good value and quick delivery.
The price of the item was good and my daughter really loves her Merrythought bunny. Delivered quickly given it being ordered at the start of the New Year’s bank holiday weekend.
December 29, 2023
Reply from PlayFaire
Thank you for your 5 star review Peter! We are delighted that you were happy with the service provided and especially that your daughters loves her new Bunny 🐰
Thank you for shopping with PlayFaire and we hope to see you again soon.
Delivery was on time
Delivery was on time, and the Teddy which is for my great granddaughter when she arrives is adorable.
December 27, 2023
Definitely recommend
Easy to use website. Delivery was very quick (within 2 days) and item was suitably packaged. Price was very competitive, slightly more expensive than amazon for same item, but worth it to support a small business. 100% will order from this company again.
January 4, 2024
Unprompted review
Very fast delivery and excellent…
Very fast delivery and excellent product. Thank you.
December 20, 2023
Unprompted review
Great little company
Easy purchasing process, quick delivery, good communication and great products.
December 23, 2023
Unprompted review
Excellent Service
Bought as a Christmas present for our new grandson , ordered late in the afternoon (after 14.00 cutoff point ) but still delivered next morning by a professional carrier with tracking provided . 5* star service
December 18, 2023
Unprompted review
Great price and delivery
Spotted a Steiff Tiggers online. Bought this for a Christmas present. Was a great price and delivery was super quick. Absolutely perfect. Great service and would highly recommend
December 7, 2023
Unprompted review
Reply from PlayFaire
Hi Tracey, thank you for your 5 star review. We are delighted that you were happy with your order and the service provided. We hope to see you again soon!
Thank you for shopping with PlayFaire and have a very merry Christmas! 🎄
Good product great service !!
November 27, 2023
Reply from PlayFaire
Thank you for your 5 star review Mark! We’re delighted that you were happy with your order and the service provided.
Thank you for shopping with PlayFaire and we hope to see you again soon!
Good website and speedy delivery.
November 6, 2023
Fantastic company
I ordered a stuffed toy for my nephew as a Christmas present, after I was let down by another company cancelling my order. The toy arrived the next day and was very well packaged. The item itself was in perfect condition and I can’t wait to give it to my nephew.
November 28, 2023
Unprompted review
Reply from PlayFaire
Clara, thank you so much for your 5 star review. We hope your nephew loves his new plush toy! We are delighted that you are happy with your order and the service provided, and we hope to see you again soon.
Thank you for shopping with PlayFaire.
Brilliant
So I ordered the product I required for my granddaughter and from start to finish it was very straight forward. And the item was delivered the very next day. Marvelous service 😊
November 28, 2023
Unprompted review
Reply from PlayFaire
Michelle, thank you for your 5 star review. We are delighted that you are happy with your order and the service provided, and we hope to see you again soon.
Thank you for shopping with PlayFaire.
Still not arrived !! And now it has 4th Dec
Still not arrived !! It’s now 1st of December- DHL are trying to deliver but can’t find their way out of a paper bag -
Eventually delivered on the 4th December and the wicker trolley is perfect -
The packaging was all bashed up , but it was packed very well - I would definitely buy again from PlayFaire - I concerns would lie with using DHL
December 1, 2023
Reply from PlayFaire
Hi Louise, thank you for your 5 star review! We are delighted we were able to resolve the issue and we have taken on board your comments regarding DHL.
We hope to see you again soon and thank you for shopping with PlayFaire!
Have a very merry Christmas 🎄
Fast delivery and regular updates
November 29, 2023
Unprompted review
Prompt delivery and quality products
November 13, 2023
Reply from PlayFaire
Thank you for your 5 Star Review, we are delighted that you were happy with the service and the products. Thank you for shopping with PlayFaire and we hope to see you again soon!
My experience with Playfaire was…
My experience with Playfaire was exceptional. Excellent quality products and delivery. I look forward to ordering from them again.
November 2, 2023
Reply from PlayFaire
Thank you for your 5 Star Review, we are delighted that you were happy with the service and the products. Thank you for shopping with PlayFaire and we hope to see you again soon!
Beautiful, traditional toys
These items were very competitively-priced and despatched very promptly. I love this Noah’s Ark, it is the nicest I have been able to find. The wooden lollipops are also great for little hands. Both these items are Christmas presents, but I am confident that they will go down very well with the recipients!
October 24, 2023
Reply from PlayFaire
Thank you for your lovely review Deborah, we are delighted that you are happy with your order! Thank you for shopping with PlayFaire, and we can't wait to see you again!
Fantastic company and quality products
Fantastic company with wonderful quality products, I came across them by chance and I’m glad I did. The product was delivered the very next day, I was shocked by the speed of delivery. I will definitely recommend this company to family and friends.
November 1, 2023
Reply from PlayFaire
Thank you for your wonderful review Susan! We endeavour to provide the best service and fast shipping, and are delighted that this is appreciated by our lovely customers like you. Thank you for shopping with PlayFaire, and we hope to see you soon!
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