Playground Sessions Reviews 127

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Their new app is unusable for the purposes of teaching piano on Windows due to audio latency. The older version of the app allowed you to select an audio device, but they rewrote it in electron an... See more

Rated 2 out of 5 stars

Way too difficult once you get a little further in rookie mode. Other similar apps are much easier for beginners.

Rated 1 out of 5 stars

Be aware that if you buy a lifetime subscription you get dealt with very differently by customer services, they know you can't go elsewhere without losing out. I asked from my progress to be reset as... See more

Rated 5 out of 5 stars

I've been using Playground Sessions for a few months now, and it's been an incredible experience. The lessons break everything down in a way that's really easy to understand, and the feedback on each... See more

Company details

  1. Music School
  2. Musical Instrument Store
  3. Piano Instructor

Information provided by various external sources

Learn how to play piano online from music legend Quincy Jones’ #1 rated piano learning software and application, Playground Sessions.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I don’t have the wire

I don’t have the wire that connects my electric piano and my iPod yet so it is limited with what I can do. My daughter is getting me one and I’m looking forward to using the program.

March 12, 2021
Unprompted review
Rated 5 out of 5 stars

Having great fun

Having great fun! Would suggest that the count in voice should be at the same tempo as the music. Was quite surprising especially with a faster tempo song and a slower count in - you aren’t prepared. Not worth losing a star over - this is a fantastic program!

March 5, 2021
Unprompted review
Rated 4 out of 5 stars

Not a useful review

Not sure what I'm reviewing here. The link in the email says click here to confirm I've recieved the order 'a song from playground sessions I haven't tried out yet' to a review in trustpilot.

4 out 5 stars? Minus one for an unnecessary review?

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Glad to have discovered Playground Sessions

Information provided prior to purchase was excellent and purchasing experience was straightforward with immediate feedback. Also appreciate the followup. Started the lessons and for a beginner like me they are most helpful and inspiring.

February 27, 2021
Unprompted review
Rated 5 out of 5 stars

Enjoying

I am enjoying learning how to play the piano with Playground Sessions. The lesson are very clear every step of the way, and there are plenty of practice exercises.

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

The checkout process was fast and easy

The checkout process was fast and easy, and the website is designed in a logical and clean looking way where all the membership/package information is together and easy to find. I am not the most tech savvy person, so the only problem I had was setting up my 15 year old keyboard and hooking it to my computer. But the website having all the requirements and adapters needed helped me have the right stuff in hand. It has only been 2 weeks, but I am loving the product!

January 29, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look