Playtimes Reviews 661

TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Good service when ordering and they want your money but follow up service was appalling - well actually non existent! An item I ordered wasn't available so they returned my money but failed to offer a... See more

Rated 1 out of 5 stars

Ordered a £250 RC jeep, was not dispatched or delivered on time, and still waiting for the personalised plate i paid for which they said is sent on by someone else within 7 days? This company has no t... See more

Rated 1 out of 5 stars

There is no way to get ahold of these people I have $50 in Amazon $50 in Google and $20 in PayPal but they will not help me transfer my game for some reason I'm not getting what I'm asking for all I'm... See more

Rated 1 out of 5 stars

2/3 boxes delivered friday. Emailed. Dont respond. My kids bought a trampoline with no springs, no enclosure. I have emailed 3 times. Went direct to plum products in the hope of finding out what... See more

Company details

  1. Toy Store

Information provided by various external sources

Playtimes is one of the UK’s leading online retailers of outdoor toys and games, including: trampolines, bouncy castles, electric ride-on toys, bicycles, pedal cars and much more.


Contact info

1.0

Bad

TrustScore 1 out of 5

661 reviews

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Rated 5 out of 5 stars

Fantastic price and delivery A1 service

Purchased a Kettler go kart from Playtimes.co.uk, cheapest on the net by £60.
Dispatched same day as stated, delivered next day complete with tracking number and delivered within a hour stated in the confirmation email, so not waiting all day for the delivery.
Will definitely use again as good range of products and amazing low prices.
Thank you

May 14, 2013
Unprompted review
Rated 5 out of 5 stars

Good product. Quick service.

This product was a quarter of the price of the 'official' replacement skirt for my trampoline. It is almost identical and fits perfectly. I would recommend this to anyone thinking of giving their trampolene a makeover.

April 24, 2013
Unprompted review
Rated 5 out of 5 stars

Resolved

After speaking to Customer Service actually found out that Playtimes were not at fault and that the 3rd Party in this Sale/Transaction was at fault.
Very pleased with the outcome and would definately use this company again. Service Representative extremley polite and helpfull and an assett to the Company.

Mr M E Osborne.

April 9, 2013
Unprompted review
Rated 5 out of 5 stars

fantastic customer service

I must say those company are fantastic. Although i did have a problem with my product they helped me sort it out asap. Their customer service is fantastic and the product arrived very quickly.

March 21, 2013
Unprompted review
Rated 5 out of 5 stars

Best price anywhere!

Bought a kettler go kart for £30 cheaper than any other online store. It arrived within days of ordering even though we live in the North of Scotland. Fantastic service, great price, good communication and free delivery = happy customer! Can't wait to see my sons face on his birthday on Saturday :0)

March 19, 2013
Unprompted review
Rated 2 out of 5 stars

could be a lot better....

trike
parts missing from box, sent replacements not the right ones,
got the part to fix the forks on then found that the bolts for the seat where the wrong ones.
in the end had to fix myself
this was for my sons birthday and in all not very happy.
would not order from them again..
the only plus is that they where helpful and quick to replace parts (wrong ones)..

March 16, 2013
Unprompted review

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