Good service when ordering and they want your money but follow up service was appalling - well actually non existent! An item I ordered wasn't available so they returned my money but failed to offer a... See more
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See what reviewers are saying
Ordered a £250 RC jeep, was not dispatched or delivered on time, and still waiting for the personalised plate i paid for which they said is sent on by someone else within 7 days? This company has no t... See more
There is no way to get ahold of these people I have $50 in Amazon $50 in Google and $20 in PayPal but they will not help me transfer my game for some reason I'm not getting what I'm asking for all I'm... See more
2/3 boxes delivered friday. Emailed. Dont respond. My kids bought a trampoline with no springs, no enclosure. I have emailed 3 times. Went direct to plum products in the hope of finding out what... See more
Company details
Information provided by various external sources
Playtimes is one of the UK’s leading online retailers of outdoor toys and games, including: trampolines, bouncy castles, electric ride-on toys, bicycles, pedal cars and much more.
Contact info
38C Vanguard Way, SY1 3TG, Shrewsbury, United Kingdom
- help@playtimes.co.uk
- playtimes.co.uk
Brilliant from start to finish
Very easy to order, great comms all the way through. Delivered within a couple of days and product exactly as described.
Perfect.
Fantastic service and very pleased with the padding better than the original that its replaced
Really efficient very quick and great product
Fantastic price and delivery A1 service
Purchased a Kettler go kart from Playtimes.co.uk, cheapest on the net by £60.
Dispatched same day as stated, delivered next day complete with tracking number and delivered within a hour stated in the confirmation email, so not waiting all day for the delivery.
Will definitely use again as good range of products and amazing low prices.
Thank you
Good prompt service !
Very reasonable price and short delivery - just what I needed !
Quick delivery of trampoline and excellent product very easy to put it. Very happy children
Ordered trampoline Thursday morning and it was delivered Friday. Very easy to put up, approx an hour with 2 of us. Kids couldn't wait to get on it, very pleased.
Springs are covered once again, we don't care now, let it rain
Excellent service from A to B, i.e. order to delivery.
Great product, agree with others better thaan the
original cover in every respect.
Thanks very much.
.
Good product. Quick service.
This product was a quarter of the price of the 'official' replacement skirt for my trampoline. It is almost identical and fits perfectly. I would recommend this to anyone thinking of giving their trampolene a makeover.
Prompt service with excellent choice of goods
Had a good choice of goods that I was looking for communicated if available , delivery etc promptly
Couldn't be beaten on the price and no delivery charge
All round excellent service delighted with my goods
Great service and good product
Easy to use online ordering service, arrived promptly and very happy with the product,
Resolved
After speaking to Customer Service actually found out that Playtimes were not at fault and that the 3rd Party in this Sale/Transaction was at fault.
Very pleased with the outcome and would definately use this company again. Service Representative extremley polite and helpfull and an assett to the Company.
Mr M E Osborne.
Excellent service
From ordering to receiving my order was excellent
Regards
D.Pearce
fantastic customer service
I must say those company are fantastic. Although i did have a problem with my product they helped me sort it out asap. Their customer service is fantastic and the product arrived very quickly.
great item ..fast delivery
Ordered a trampoline surround. Very keenly priced and no charge for delivery. Item received within 4 days of purchase. Pleased with the quality of item.
Best price anywhere!
Bought a kettler go kart for £30 cheaper than any other online store. It arrived within days of ordering even though we live in the North of Scotland. Fantastic service, great price, good communication and free delivery = happy customer! Can't wait to see my sons face on his birthday on Saturday :0)
could be a lot better....
trike
parts missing from box, sent replacements not the right ones,
got the part to fix the forks on then found that the bolts for the seat where the wrong ones.
in the end had to fix myself
this was for my sons birthday and in all not very happy.
would not order from them again..
the only plus is that they where helpful and quick to replace parts (wrong ones)..
good product, good price, good service.
Bought a pedal go kart (Kettler Suzuka Air) at very good price. Coupled with excellent telephone advice & delivery, I couldn't have asked for more. Two very happy grandchildren!
Ablaze with praise about my new gas fire
for perfection in the delivery and the instructions on my gas fire I would have found it easyier if the on/off switch had been made clearer
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