Playtimes Reviews 661

The gas heater was despatched on the day of ordering, and delivered two days after that, which was two days earlier than scheduled. This was much appreciated as I had ordered it for use in the garage, and the outside temperature was sub-zero, so it wasn't much warmer in the garage.

After having troublr with my computer, i called Playtimes, they dealt with my order extemely efficently. Had problems with the delivery company and 'ROSIE' was wonderful going more than the extra mile to try and help. when i collected my order from the depot on checking there werew a few parts damaged and once again ROSIE went out of her way to get them to me, even ringing me from home out of hours to make sure i had received them. my problems were also acknowledged and apologised for by THE BOSS. Cheers Rosie you are a credit to the Playtimes team

Although I've yet to unpack the jeep I've bought for my sons birthday, I've been really amazed at how quickly it was delivered. I've given the company a five star rating based on their customer service. I shall be delighted if the product is 5 star too.

Speedy delivery within 2 days. Really impressed with the scooter for the money paid (half price) absoloute bargain. Recommended age 10+ but I bought for my 9 year old with all the safety helmet, pads etc. and Im pleased to say it is perfect for him

Very secure and very quick thanks

I had a few questions regarding the ride on car I was thinking of purchasing for my daughter & so I emailed Playtimes & a few days later I got an automated response to say my queries were being dealt with & I would receive a reply within 48 hours........a week later & I'm still waiting on a response!!! Very disappointed with this service!!
However, I purchased the ride on car & it arrived by courier as promised. My partner & Dad built the car & encountered a few problems for eg the music button on steering wheel was broken & one of the hub caps was duller than the rest. Luckily my Dad was able to fix the music button or else I would have had a very unhappy daughter!! I wasn't completely confident if I had contacted the company about this defect whether they could have rectified the problem & returned it in time for my daughter's birthday-think maybe if they have replied to my emails initially, I then would have had more faith in them. All in all, happy with speedy delivery of purchased item but very disappointed in their poor customer service.

A few minutes after posting this review, a gentleman from Playtimes contacted me & after a few email exchanges, we have agreed that there was a technical hitch & although a reply was sent to me, I received an automated response instead. Mike kindly sent me the reply again. He also offered to send me a new set of hubcaps to replace the faulty one. And whilst building the car, my Dad & partner came across 2 black strips but had no idea where they belong. So Mike is presently making contact with the supplier to find out where they should go!
I am delighted with the response from Mike at Playtimes and he has restored my faith in their customer service. I will definitely use this company again and would advise people that purchase from Playtimes that if they do encounter any problems with this company, contact them by phone as they will be more than happy to sort them out. Thank you Playtimes and I can't wait to see my daughter's face when she sees her little car!!

as stated Brilliant

Use their website. There are no problems and it is easy. It is the same as that Ronseal advert.You get what you see on the tin,

Regards

Brilliant price - quick delivery. Job done.

a very good fire lovely little heater, best thing borught very quick service next day delivery.
coud'nt wish for any better. thank you very much.

Really good company to deal with, fast delivery and top quality product, A+++++++

I needed to buy my child an electric scooter for her birthday, having come across this website via a google search, I was astounded to see these scooters for a modest price.
I thought "must be a catch!" but no!
Excellent value for money - so much so - that I bought another for my other child too!
When they arrived (the next day) - I was saddened to see that a bolt was missing but after dropping customer service an email - a bolt was dispatched the same day.
I have put this site in my favourites as I do not want to miss out on any other great offers that should come along

Heater was very cheap so I was expecting a "cheap" product but was completely surprised to find that whilst it is lightweight it is designed to be much more stable than the old one I have replaced and works fantastically well with minimal setup.

Definatley worth having one on hand for these cold days :-)

first time for me and i will return

The delivery was in time and really pleased with product everything is perfect. Thanks

This value for money heater is in my music room at home,i chill out and listen to cds and keep warm.
A quality item and cheap to run and ignites first time and with free delivery,
Playtimes so recommended!

Works really well,.a great price to ,and arrived in two days .Really pleased with it ,and by far the cheapest your find new ,excelant ,many thank ...

I bought a scooter for my daughter off Playtimes own website.
Easy to navigate
Easy payment method
Great communication
Superb delivery
Will use this company again without question

Very limited instruction we had to try n figure it out as it was telling u to put 5&6 together but the pics were numbered wrong also it was only pics no written instructions so was difficult at time..... No instructions about switches or nothing but once we figured it out the child loves it works well great value for money and that is the only down fall I occurred....

Ordered a portable calor gas fire on the Thursday evening - on the Saturday morning it was delivered. absolutely AMAZED, Will use Playtimes again.

Colin Roberts