Good service when ordering and they want your money but follow up service was appalling - well actually non existent! An item I ordered wasn't available so they returned my money but failed to offer a... See more
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See what reviewers are saying
Ordered a £250 RC jeep, was not dispatched or delivered on time, and still waiting for the personalised plate i paid for which they said is sent on by someone else within 7 days? This company has no t... See more
There is no way to get ahold of these people I have $50 in Amazon $50 in Google and $20 in PayPal but they will not help me transfer my game for some reason I'm not getting what I'm asking for all I'm... See more
2/3 boxes delivered friday. Emailed. Dont respond. My kids bought a trampoline with no springs, no enclosure. I have emailed 3 times. Went direct to plum products in the hope of finding out what... See more
Company details
Information provided by various external sources
Playtimes is one of the UK’s leading online retailers of outdoor toys and games, including: trampolines, bouncy castles, electric ride-on toys, bicycles, pedal cars and much more.
Contact info
38C Vanguard Way, SY1 3TG, Shrewsbury, United Kingdom
- help@playtimes.co.uk
- playtimes.co.uk
excellent customer service
Delivers promptly quality and affordable product.
Excellent service from playtime, thank you.
Bought an electric scooter for my 8yr old daughter and it is brilliant. She hasn't stopped using it since.
quick easy 24 hour turn around
phoned to ask two questions got the answers placed the order online 11th december deliverd 12th december free of charge
Great quad bikes which the children love.
I purchased 2 quad bikes for my children aged 3 and 5. The bikes were easy to assemble and look fab! I has a slight issue with one of the sounds on the steering bars.I emailed the company at five minutes to midnight on Christmas eve and got a response within 30 minutes on Christmas morning which resolved the issue. Brilliant customer service. I couldn't recommend this company more and will use them again in the future.
very good company
product how i fourt it shud be quick delivery tracked all the way this company saved me £50 i no it not a lot but 1 week before xmas handy site will be coming back very soon thank you playtimes
quick and reliable service
It was a quick delivery, especially so close to Christmas
Excellent fast delivery anazing product amazing value for money well happy x
Placed order a week before Xmas was deliver in two day. Amazing value £150 for two Seater oudi car ! Well happy barging souds light ale drive emote control drive MP3 player works and plays Loud so happy with this product
Very simply clear website, very fast delivery, great value
We needed some parts for my little boys jeep that he tried to destroy against a wall! Great service, jeep now working well
stands out from the rest
What a brilliant jeep. If you are looking for a jeep that is for older/bigger children at the right price then this is the one for you. Most other electric vehicles of this price are for toddlers up to about 2 years. My grandson is 3 but as big as a four year old. There will be plenty of room in this for him and his 3 year old cousin too. He's going to have a heck of a surprise for xmas. Took about 4 hours to build and need socket set to tighten up the wheels but it's going to all be worth while when I see his face on xmas morning. Definitely recommend this product for the generous size and the price. Do need somewhere decent to store it though when not in use. Would be fine in the shed so long as the batteries are kept inside.
negative
hi,item arrived damaged, do not write the e-mail, my child will not get a gift for Christmas
excellence service fast delivery
I would like to say thank you for such an easy and fast service aswell as a fast delivery service. Plus evcellence prices would recommend to any of my friends. Once again a big thank you
Great end product
Instructions were very poor, found two parts that's would not fit (looked on other forum sites and found this was a recurring problem) the car costs so much money, but doesn't come with the 5 double A batteries that it requires, which I thought was a bit ridiculous, but I'm still giving this 4 stars as after it is FINALLY put together, the car looks and works great and my child adores it!
Excellent service!
My order was sent very promptly and I was kept up-to-date by email. This company is a pleasure to deal with.
impressed
The response from Playtime after sales is fantastic, I was honoured that my query was responded to immediately and I was kept abreast of every move. Thank you Playtime.
great product and service.
Fast delivery and great quality product. Very pleased I used them.
Great price
I found the website easy to use & the price was one of the cheapest online, however delivery was slow promised 1-2 working days actual delivery was 7 working days! Had to phone an 0845 number to find out what the delay was! Overall experience was satisfactory
Great Prices, Fast Delivery, Super!
I purchased a kettler top trike, it arrived within the given time scale. Unfortunately the trike had been damaged in transit (minor). So I phoned playtimes customer service team and I was immediately offered a replacement product or a partial refund. Excellent customer service. Very happy, would definitely recommend.
Cheaper & faster
Easy to use website, no need to register, cheaper than everywhere else and free fast delivery, couldn't ask for more.
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