PlayWithTheBest Reviews 231

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The website is clearly laid out, showing the different sports categories that they offer, darts, snooker, basketball etc. Within these categories it's a simple process to find your product options, ch... See more

Company replied

Rated 5 out of 5 stars

We have been getting some great Unicorn gear, which generally had been difficult to access in the US market. The new site makes shopping easy and is a very good value. Enjoy seeing the new additions... See more

Company replied

Rated 2 out of 5 stars

My bat I purchased has broken twice now. The first time the damage occurred during a net session and I sent it back for repair. Last weekend it broke in the same place as the first and even worse this... See more

Company replied

Rated 5 out of 5 stars

I bought a Molten BG3800. Good ball at a good price for what I need. I got sent two feedback emails before recieving my order and a email saying my order was complete before the couriour even had rec... See more

Company replied

Company details

  1. Sporting Goods Store
  2. Cricket Shop
  3. Dart Supply Store
  4. Soccer Store

Information provided by various external sources

Official online home for Unicorn Darts, Gunn & Moore GM Cricket Bats, PowerGlide Snooker and Pool Cues, Molten & NET! Basketballs, Netballs & Hoops


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

231 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Superb delivery time came a day…

Superb delivery time came a day earlier, one of the very best in the cricket industry, will definitely be buying from GM again!

August 7, 2020
Unprompted review
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Reply from PlayWithTheBest

Great stuff! Delighted the kit turned up so promptly and hope you very much enjoy using it

Rated 4 out of 5 stars

As a whole it was great experience…

As a whole it was great experience buying from your site. The only thing I consider to be a little disappointing is that you have changed the sum for free international shipping. I understand that maybe you have more expenses but if you lower this sum you will have more costumers from outside uk.

August 7, 2020
Unprompted review
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Reply from PlayWithTheBest

It's a costly business shipping around the world, thank you very much for your feedback

Rated 3 out of 5 stars

Zelos 404

I ordered a Zelos 404. Got a faulty bat. It took a while for GM to send a replacement due to COVID. This replacement bat was lost in transit by the courier/delivery service. So GM sent a second replacement which I have finally received. All in all this entire process took around 6 Months!!!!

While i dont blame GM for time delays as COVID and Delivery Service were not in their control. But the quality of the bat and the fact that its supposed to be a grade "3" makes me want to question the quality standards at GM.

After using Kookaburra and a couple of other brands, I have been disappointed with GM.

August 7, 2020
Unprompted review
Rated 5 out of 5 stars

Everything showed up on time in perfect…

Everything showed up on time in perfect condition. I am enjoying playing with my new darts everyday and will definitely be placing more orders in the future. Thanks to everyone there.

August 7, 2020
Unprompted review
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Reply from PlayWithTheBest

Excellent to hear, thank you very much indeed for taking the time to post

Rated 5 out of 5 stars

Molten! The must have basketballs 🏀

I use PlayWithTheBest to buy Molten basketballs. With them, you can guarantee the quality that you are getting. Not only in the products but also the customer service, which is second to none.

An absolutely 5 star organisation which I am happy to use, time and time again.

Go Molten 🏀🏀🏀

August 7, 2020
Unprompted review
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Reply from PlayWithTheBest

Best balls in the business Mr H! Thanks for the feedback - Molten is all about consistent quality, so pleased you're pleased!

Rated 1 out of 5 stars

The product the player edition bat I…

The product the player edition bat I received was not up to the mark. The bat was cracked after its first use and informed GM team about it and they told me to return it in my cost. Sending the shipment in my cost was not worth. Therefor requested for an account number. No response received. Scrapped the bat and moved to different brand. Will not buy any thing from GM again.

August 7, 2020
Unprompted review
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Reply from PlayWithTheBest

Thank you for your feedback, I am investigating. Just to confirm that you are buying directly from the GM factory in Nottingham, England.
Edward Lowy, Managing Director
ELowy@PlayWithTheBest.com

Rated 1 out of 5 stars

Bat cracked in a 2 weeks

Bat cracked in a 2 weeks. Vendor is not ready to repair or pay for international courtier. Beware if you are buying from other country. No repair or replacement service

August 7, 2020
Unprompted review
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Reply from PlayWithTheBest

Thank you for your feedback - we offer a full repair service - you are buying directly from the GM bat factory in Nottingham, England and that is where repairs are done

Rated 5 out of 5 stars

Good

Good
I need promotion code sir

August 4, 2020
Unprompted review
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Reply from PlayWithTheBest

We all need those! Thank you for your feedback

Rated 5 out of 5 stars

Nice and easy

July 3, 2020
Unprompted review
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Reply from PlayWithTheBest

Thank you very much indeed for taking the time to feedback, it is a great help for us all. Hope to see you again soon!

Rated 5 out of 5 stars

Brilliant cue

Brilliant cue, father in law was very happy.
Fast delivery too considering the current situation.
Definitely recommmend.

June 10, 2020
Unprompted review
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Reply from PlayWithTheBest

Great news! Thank you so much for letting us know - hope FIL now a Very Happy Potter!

Rated 2 out of 5 stars

the delivery take so long

the delivery take so long , i paid for delivery for 48hrs. but did not happend

June 9, 2020
Unprompted review
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Reply from PlayWithTheBest

Thank you for your review - however we do not have an option to pay more for 48 hour delivery. We are finding some deliveries a little slower than we would all like to the pandemic. Please email me elowy@PlayWithTheBest.com if I can help further - thank you for shopping with us

Rated 5 out of 5 stars

Can't really fault any part of my…

Can't really fault any part of my purchasing process. Arrived in reasonable time, the basketball looks legit.....

June 1, 2020
Unprompted review
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Reply from PlayWithTheBest

Great stuff! Definitely legit Sir as we are the official UK & Ireland distributor of magnificent Molten basketballs. Enjoy!

Rated 1 out of 5 stars

I have no idea about my order

I have no idea about my order. No email confirmation or otherwise... only this mail about giving feedback? What am I supposed to say?

May 4, 2020
Unprompted review
Rated 5 out of 5 stars

Good quick delivery with plenty of…

Good quick delivery with plenty of communication about tracking etc. Would certainly buy again

March 9, 2020
Unprompted review
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Reply from PlayWithTheBest

Thank you so much for taking the time to post a review, delighted to have been of service to you and we look forward to doing so again

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