Plumbits Stafford Ltd Reviews 86

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Plumbits were extremely helpful throughout the whole process. As a visually impaired person, it can be daunting not knowing exactly what the right style is and Julie James described everything in so m... See more

Company replied

Rated 5 out of 5 stars

Needed a new part for a toilet I had purchased a few years ago from Plumbits. I rang Julie at the Showroom and within a few days she had sent a replacement free of charge. Service has always been ex... See more

Rated 5 out of 5 stars

We recently had our bathroom and downstairs toilet completed by Plumbits and have to say that Steve Hubbard and our recommended fitter Jim McCoutts both provided excellent service. Steve was extr... See more

Rated 5 out of 5 stars

We've just had a shower enclosure installed in our bathroom by Plumbits. The work was carried with speed and efficiency by two excellent plumbers. They kept us informed about their work. They were... See more

Company replied

Company details

  1. Bathroom Supply Store

Written by the company

Luxury Bathroom Showroom and DIY and Trade Counter


Contact info

4.9

Excellent

TrustScore 5 out of 5

86 reviews

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Rated 5 out of 5 stars

Brilliant Experience

Everything about our installation process was excellent.
We had 3 rooms fully refitted all at the same time : our ensuite, bathroom and cloakroom. We were initially concerned how this might impact on our daily life, but our worries were completely unfounded.
The measuring up and pre installment advice was second to none. Julie was meticulous with the project management even when a little hiccup occurred but this was rectified in the blink of an eye.
The 2 main fitters worked tirelessly, were always on time and made sure we were never without at least one toilet a sink and running water. They were very friendly, polite and knowledgeable and left everywhere spotless every day. The tiler was also meticulous and completed an immaculate job.
The work did not overrun and was completed to perfection within the 3 week timeframe.
We would not hesitate to recommend all the staff for their standard of advice, care and workmanship .... It was excellent.
We are so pleased we chose Plumbits and are over the moon with the final result.

April 6, 2023
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you for the lovely review, we are so pleased you are happy with everything. Thank you for choosing Plumbits for your bathroom requirements.

Rated 5 out of 5 stars

Staff great from start to finish

Suzie was great from start to finish! This was our first time getting a bathroom design. She made it easy and stress free. It was clear to us she had lots of experience and came up with ideas and options we’d not thought of. Our was a bit of an awkward project because we wanted semi modern in an old house. But Suzie kept the ideas coming and was patient with my many questions and changes of mind!
We used Plumbits recommended fitters and again, no complaints. They were professional and efficient and did a great job!

March 29, 2023
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you for your lovely review, we are so pleased you are happy with your bathroom and Suzie is a great asset to our business

Rated 5 out of 5 stars

New Bathroom.

A complete refurbishment of Bathroom, bath out, walk in shower installed together with vanity unit & basin & toilet, new floor & wall panels all done efficiently & left clean & tidy. Love my new bathroom. A big shout out to Aaron & Darren who carried out the work & Julie who organised it all. No hesitation in recommending Plumbits..

November 28, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you for your lovely review, we are so pleased you are happy with your new bathroom. If you ever need our services in the future please do not hesitate to contact us.

Rated 5 out of 5 stars

Monday Morning Efficiency

We ordered a small white gloss vanity unit and collected it from Plumbits. However, when we checked the box on the Sunday evening before our long awaited plumbers arrival the following morning, the unit was grey!

Monday 8am we were relieved to speak to Julie. Within half an hour she located our unit and explained that two had arrived together.

Panic over! The unit looks fabulous and we were so pleased with Julie’s efficiency and attitude.
We definitely recommend Plumbits.

October 17, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you for your lovely review and so glad we managed to sort quickly for you

Rated 5 out of 5 stars

Bathroom and en-suite designed and supplied by Plumbits

We had a bathroom and en-suite shower room designed and supplied by Plumbits and they look every bit as good as our expectations.
Julie the showroom manager spent a lot of time getting the design right and indeed altering it if we weren’t 100% convinced it was what we wanted!
There was an issue, but Julie was very professional and did her absolute best to ensure we had complete customer satisfaction, she kept in touch on a regular basis, also responding to our e-mails with immediate replies.
We would definitely return to Plumbits.
Thank you Julie.

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Plumbits stafford 5 star bathroom

Excellent service from the moment we walked into showroom to completion of our bathroom, Great and helpful design team and the fitters were very tidy and great workmanship ,would highly recommend 👍

October 3, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you for your lovely review, we are so pleased you are delighted with your new bathroom

Rated 5 out of 5 stars

Great service and workmanship

Great service and workmanship, all done to the agreed timescale and specification.

September 16, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you for your lovely review, we are so glad you are pleased with your new low level bath and walk in shower. We will pass on your comments to our installation team.

Rated 5 out of 5 stars

DIY Trade centre team were so friendly…

DiY Trade centre team were so friendly and helpful, helped by completing a repair to my faulty bath plug, it wasn't an easy fix but their persistent and effort was superb and ofcouse got it down. Great to see still people out there organically enjoying their work and service to us customers. Sorry I forgot your names gentleman for the highlight but it was a Friday 19th August between 12-1pm.

September 1, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you Kimberley for your great review, we are so pleased we could help you sort out the bath plug, and are always here if you need any further assistance

Rated 5 out of 5 stars

Very helpful once again

Very helpful once again. I needed a part and explained to the very experienced guys what I needed and they listened and came up with a solution.
I can’t rate this place enough, they’ve got just about anything you need. Thumbs up from me. Cheers

August 21, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you for your lovely review, so glad we could help

Rated 5 out of 5 stars

Excellent service from Julie and team

Excellent service from Julie and the team throughout. Bathroom was very well designed. Nothing was too much trouble and we are thrilled with the results. Would highly recommend!

June 15, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you for your lovely review, we are so pleased you are happy with the Bathroom design

Rated 5 out of 5 stars

Walk in Shower

Refurbished bathroom with walk in shower. All materials and installation supplied and carried out by Plumbits. Extremely pleased with end result and with the manner in which it was installed. will certainly use Plumbits in the future should the need arise.

May 21, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you for your lovely review, we are so pleased you are happy with the new walk in shower and bathroom. We trust the bathroom will give you many years of safe showering and if you do need our services in the future please do not hesitate to contact us

Rated 5 out of 5 stars

Couldn’t have asked for better.

Brilliant service from start to finish. Julie ran through some designs as we were changing from a large room with bath to a smaller shower room. This showed that everything would fit and not be too cramped. Great choice of fittings and tiles to choose from and a recommendation of a bathroom fitter (Ernie Kenderdine) who is experienced with older properties (1900s Victorian Semi). The final fit was top quality. All in all great service.

May 19, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you so much for your lovely review, we are so pleased you are happy with the final bathroom and trust it will give you many years of service.

Rated 5 out of 5 stars

Bathroom & ensuite

We refurbished both our ensuite and main bathroom. Having appointed our fitters RT Bathrooms, we needed to select our fixtures and fittings. Suzie at Plumbits Stafford was very helpful and patient as we made our selections from such a vast range. We're delighted with the outcome and are pleased to recommend both our fitters and suppliers.

April 25, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you for your lovely review, we are so pleased you are delighted with the bathroom and ensuite and trust they will give you many years of reliable service.

Rated 5 out of 5 stars

Bathroom magicians!

When we were planning a full refurb of our bathroom a friend recommended Plumbits in Stafford to us after they had done an outstanding job for her. We visited the showroom and met with Jenny who was very patient with us because we had not finalised in our own minds what exactly we wanted. We needed to combine a separate toilet and bathroom and find some way of fitting a decent sized walk in shower. Jenny came up with a clever idea of how to achieve this and was able to show us on her computer how this would work.
We then spent a lot of time in the showroom picking out tiles, flooring and fittings. There is so much to choose from that this took longer than we had anticipated. We changed our minds on more than one occasion but Jenny took it all in her stride.
Jenny recommended Craig Stott and his team to carry out the installation. These lads were brilliant. They were all perfectionists and nothing was too much trouble for them. They tidied everything up at the end of each day – you would not have known they had been here apart from the fact that half the bathroom was missing!
I cannot recommend Plumbits highly enough and if you can book Craig and his team to carry out your installation, I guarantee you will not be disappointed.

March 29, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you for the lovely review, we are so pleased you are happy with your bathroom design, supply and installation and trust it will give you many years of service.

Rated 5 out of 5 stars

Fantastic en-suite

Thank you to Julie and her team from Plumbits. Our ensuite bathroom looks absolutely amazing. Your help and ideas for creating our little bit of heaven were amazing. Your patience (say no more) and understanding was superb lol!!! Thank you also to our amazing Bathroom Fitter Chris from Supreme Interiors, you did a superb job, from The Collins Family xxx

March 15, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you for your lovely review, we are so glad you are pleased with your new bathroom and Chris does an amazing job on installation

Rated 5 out of 5 stars

Replacement shower.

Replacement shower.

We visited Plumbits to seek advice as looking online and in brochures just wasn't helpful.
We spoke at length with Jenny who carefully considered what we were tying to do and then made some suggestions that included exactly what we were looking for - both in terms of practicality and quality.
Delivery was a few days ago, as arranged - the driver was both very friendly and professional. He also took great care with the various items.
We checked the various parts yesterday and found that a support bracket had not been included within the original order. A quick call to Plumbits, spoke with Suzie, she understood exactly what was required and ordered it for us with an assurance that she would contact me as soon as the item was delivered.
The fact that a required part was originally missed is not really important, that the staff at Plumbits dealt with it quickly and professionally indicates how good Plumbits is at looking after its customers.

I have absolutely no hesitation to recommend Plumbits and will continue to use their services again and again.

March 11, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you so much for your lovely review, we are so pleased you are happy with the service received from all the team at Plumbits

Rated 5 out of 5 stars

Lovely bathroom

Lovely bathroom. Great service. We are really pleased with the end result.

March 6, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you for your 5* review and we are so pleased you love your new bathroom

Rated 5 out of 5 stars

Highly recommend

A very professional, friendly and efficient service from start to finish. Julie s knowledge, advise and design (to make the most of a small space) has ended with a bathroom that any one would fall in love with.

March 4, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you so much for your lovely review, we are so pleased you are happy with your new bathroom and trust it will give you many years of safe showering

Rated 5 out of 5 stars

Bathroom Makeover

We are thrilled with our bathroom makeover courtesy of Plumbits. A special mention of Julie J who guided us through from start to finish and recommended the excellent workmanship of Supreme Property Maintenance who fitted it.

March 3, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you for lovely review, we are so pleased you are happy with your new bathroom and Chris does an amazing job and we so glad to have him on board as one of our recommended fitters

Rated 5 out of 5 stars

I'm not easily impressed

I'm not easily impressed. But this company have been great to deal with from start to finish. If there was textbook on how to work with customers on planning (to a tight budget) and then installing (to a high standard) these guys could write it. Completely reliable, everything as promised and every single interaction was as promised and on schedule. Recommended unreservedly.

February 4, 2022
Unprompted review
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Reply from Plumbits Stafford Ltd

Thank you so much for your wonderful review, we are so pleased you are happy with the work carried out and thank you for choosing Plumbits for your bathroom supply and installation

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