Plumbits Stafford Ltd Reviews 86

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Plumbits were extremely helpful throughout the whole process. As a visually impaired person, it can be daunting not knowing exactly what the right style is and Julie James described everything in so m... See more

Company replied

Rated 5 out of 5 stars

Needed a new part for a toilet I had purchased a few years ago from Plumbits. I rang Julie at the Showroom and within a few days she had sent a replacement free of charge. Service has always been ex... See more

Rated 5 out of 5 stars

We recently had our bathroom and downstairs toilet completed by Plumbits and have to say that Steve Hubbard and our recommended fitter Jim McCoutts both provided excellent service. Steve was extr... See more

Rated 5 out of 5 stars

We've just had a shower enclosure installed in our bathroom by Plumbits. The work was carried with speed and efficiency by two excellent plumbers. They kept us informed about their work. They were... See more

Company replied

Company details

  1. Bathroom Supply Store

Written by the company

Luxury Bathroom Showroom and DIY and Trade Counter


Contact info

4.9

Excellent

TrustScore 5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Plumbits - Money Well-Spent!

From the design and planning stage up to completion, this has been a very good experience. All of the Staff at Plumbits are first rate, from the Design Consultant through to the Fitting Duo, Tiler and Electrician. Their puntuality, friendliness and expertise in carrying out their different tasks, was second to none. When finished, the transition from old bathroom to the modern shower room was amazing and I am well-satisfied with the finished result. Well done Plumbits.

November 28, 2020
Unprompted review
Plumbits Stafford Ltd logo

Reply from Plumbits Stafford Ltd

Hi Ray
Thank you for your lovely review, we are so pleased you are happy with your new shower room. All our staff try their very best to meet our customer expectations and we have a great team working for us at Plumbits. Kind regards Julie James Showroom Manager

Rated 5 out of 5 stars

I and my wife are over the moon with…

I and my wife are over the moon with our new bathroom, which we slowly paid for over a 3 to 4 year period. We made our last payment back in April '19 where we had to change our original choice of tile as they were no longer available and thinking we would have a new bathroom by the end of the spring.
Rolling on to 28th September 2020 and Les comes to start ripping out our 1970s bathroom with the old polystyrene ceiling tiles. Les came back in 2016 or 17 to measure our bathroom and plan our new 1.
The plans for the new bathroom included knocking down the false wall where our old boiler used to be, and converting it into a new shower. We had no idea what lay behind the block off door,  which sealed after the new boiler was installed by Northern Gas. Les helped to remove loads of old disused pipping, which had just been left, aswell as helping us to replace where our toilet was to make space to get into our new shower. Les the builder is a God send he did all additional work without any complaints, and to me and my wife's amusement, Les hoovered up after every day he worked, and when he finished he cleared away the rubbish. He even advised us on how to dispose an asbestos pipe which he removed for us, and had to do some additional work on our roof to seal the hole that the old pipe made.
Between the wonderful quality of Plumbits bathrooms and Les's exeptional workmanship you both have change our home for the better. We watched Les over 3 weeks install our new bathroom, some days looking as though there was no progress, however once Les left us with our new bathroom last Friday we still cannot believe that the bathroom belongs to us and our home. Me and my wife didn't want to touch anything, because it was perfect!
Many thanks plumbits and Les for all your support over the years and creating for us a fantastic addition to our home.

October 25, 2020
Unprompted review
Plumbits Stafford Ltd logo

Reply from Plumbits Stafford Ltd

Thank you for your lovely comment and 5* review, we are so pleased you are happy with your new bathroom.

Rated 5 out of 5 stars

I had my new bathroom from Plumbits and…

I had my new bathroom from Plumbits and I absolutely love it. The staff were very helpful and knowledgeable. I am very pleased with the quality of the product and would recommend Plumbits to anyone looking for a new bathroom.

October 20, 2020
Unprompted review
Plumbits Stafford Ltd logo

Reply from Plumbits Stafford Ltd

Thank you for your lovely review Janet, we are so pleased you are happy with your bathroom, and we trust it will give you many years of service.

Rated 5 out of 5 stars

Fantastic Service very Happy

Excellent experience buying our new bathroom from Plumbits Stafford.
From start to finish the project went smoothly and on time.
Julie James was extremely efficient and listened to what we needed from our new bathroom, nothing was too much trouble, Julie designed a beautiful space
From design to installation Plumbits are there for you every step of the way
Excellent service with a great personal bespoke design tailored for you
I would highly recommend Plumbits

October 19, 2020
Unprompted review
Plumbits Stafford Ltd logo

Reply from Plumbits Stafford Ltd

Thank you for your lovely review Lisa, we are so pleased you are happy with your new bathroom and we trust it will give you many years of service
Kind regards Julie James, Showroom Manager

Rated 5 out of 5 stars

Worth the wait!

We started planning our bathroom refurb in January 2020 with a consultation with Suzie. We had a vague idea about how we wanted it to eventually look and went through all our ideas with Suzie to eventually come up with the finished design. Nothing was too much trouble as we changed our minds repeatedly. Suzie planned it all out and we got to see our new bathroom in a virtual way. We got a date for fitting and everything was running as smoothly as possible, then COVID hit just before it was to be fitted, so 8 months later we finally have our new bathroom.

October 11, 2020
Unprompted review
Plumbits Stafford Ltd logo

Reply from Plumbits Stafford Ltd

Thank you for your lovely review, we are so pleased you are happy with your new bathroom and our designer Suzie and our recommended fitters Paul and James met with your approval and provided your dream bathroom.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look