Plumb Stone Surveyors Reviews 

169
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I used Alan to do a survey on a converted chapel. He was meticulous and very knowledgeable. The report included areas of concern and when discussed offered good advice on how to rectify. This gave me... See more

Rated 5 out of 5 stars

We used Alan to perform a Building Survey on a 16th Century cottage. The report he produced was excellent; detailed and clear. Alongside highlighting areas of concerns, Alan gave an indication on how... See more

Company replied

Rated 5 out of 5 stars

As it was our first time buying a house we had no idea what to do or expect with many parts of the process. Alan though was very professional, friendly and communicative. His survey was thorough a... See more

Company replied

Rated 5 out of 5 stars

Outstanding service from start to finish. Alan conducted a level 3 survey on a complex house. He was prompt, professional and extremely knowledgeable. The report was thorough and unlike previ... See more

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Company details

  1. Chartered Surveyor

Written by the company

We look after home owners and buyers offering Building Surveys, Homebuyer Surveys, and Damp Investigations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

169 reviews

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4.9

All reviews

(169)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional service and always ready to discuss detail personally and promptly

Professional service with immediate telephone call back. Good to discuss options with a Building Surveyor directly on the phone. Booked a full structural survey on a property and it was carried out quickly. Survey Report received promptly and I subsequently called to chat some detail through. Easy to use and very personable company with 'real' people working for their clients! Refreshing in this day of email/social distancing communication!

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Homebuyers Survey Alan McKeown Plumb Stone Surveyors

We received a detailed and comprehensive report, which was well presented and easy to understand. Alan McKeown MA AssocRICS DipRSV at Plumb Stone Surveyors completed our Homebuyers Survey. He responded to our request quickly and the survey was arranged immediately and completed within a week. At this time, the housing market is incredibly buoyant, and we were very impressed with the speed with which everything took place. Many many thanks Alan. A professional service by a friendly and amenable Surveyor who we highly recommend.

September 3, 2020
Unprompted review
Rated 5 out of 5 stars

Allan was kind courteous and…

Allan was kind courteous and knowledgeable in his duties. Very approachable and will focus on any aspect you would like to find out in the survey. Happy to give his feedback too. Thanks again and would recommend

August 26, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect for old houses

Alan was very helpful from the outset. His price was more than any of the other surveyor quotes I had but he was the most knowledgeable about old buildings. He made me feel confident about the survey and provided a detailed document which was really simple to read. I understood the points clearly and had a clear plan as to where my expenses would need to go on the property I was purchasing and when they needed to be done.
Alan offered a personalised service and has been very efficient and turned the report around in no time.

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

Thorough and reliable service

We were very satisfied with the service provided and would recommend to anybody looking for a detailed and thorough building survey.
Alan took the time to explain his findings in great length which was important as we are first time buyers and needed some guidance.
The report was also provided in a matter of days following Alan's visit to the property.

Many thanks for your help and service.

August 10, 2020
Unprompted review
Plumb Stone Surveyors logo

Reply from Plumb Stone Surveyors

Thanks Jennifer, your kind words are much appreciated. I'm glad I was able to help you.

Rated 5 out of 5 stars

Impressive

Plumbstonesurveyors got back to me very quickly and answered all my questions. The survey seems to be very thorough with photographs to demonstrate certain features. There were also some PDF guidance notes on looking after older properties which will be useful. Thank you.

August 10, 2020
Unprompted review
Plumb Stone Surveyors logo

Reply from Plumb Stone Surveyors

Really appreciate the feedback and glad I could help you.

Rated 5 out of 5 stars

Excellent service

Excellent service. Responded quickly to our queries and we received the report within 2 days of the survey. The report was very detailed and thorough, would highly recommend.

August 6, 2020
Unprompted review
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Reply from Plumb Stone Surveyors

Thanks Paul, glad you were happy with everything.

Rated 5 out of 5 stars

Thorough and detailed

A thorough detailed description of the property in an easy to understand format with photographic information and advice over the Internet and the phone.
Will recommend any time.
Barrie Harrington

August 4, 2020
Unprompted review
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Reply from Plumb Stone Surveyors

Thanks for your kind words, I'm glad that I was able to help Barrie.

Rated 4 out of 5 stars

RICS Homebuyer Report

Plumbstonesurveyors presented an RICS Level Two Homebuyer Report. The report was well presented and informed with useful photographs. I have received similar reports on other properties in the past and this one is certainly less "stuffy" being easy to read and provides good advice where necessary.
The only issue for me was the fact that Plumbstonesurveyors were unable to provide a market valuation but having said that comparable evidence is obtainable through property web sites.

August 3, 2020
Unprompted review
Plumb Stone Surveyors logo

Reply from Plumb Stone Surveyors

Thanks for the feedback Keith, I'm glad that you were happy with the report.

Unfortunately valuation is not a service I offer, but I'm always happy to refer to colleagues who do offer this service.

Rated 5 out of 5 stars

Damp Survey

I ask Alan to provide a damp survey for my house that I am wanting to sell.
He explained the issues and gave me advice on the best way to solve them.
Really friendly, reassuring and very helpful.

July 30, 2020
Unprompted review
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Reply from Plumb Stone Surveyors

Thanks Hannah, we are very happy to help.

Rated 5 out of 5 stars

Building survey conducted and report…

Building survey conducted and report produced in a timely manner. Report was very detailed with a summary section for quick recaps. Followed up with a call to talk through main points of the survey and to take any questions. Would recommend to people looking for a place to live and also property investors who know what they need from a report. Very satisfied.

July 23, 2020
Unprompted review
Rated 5 out of 5 stars

A really comprehensive and detailed Homebuyers report

A really comprehensive and detailed homebuyers report.
The technical detail is specific and will be invaluable in planning remedial repairs.
The 1. 2. 3. Rating system is extremely helpful to the layman as is the overall opinion.
The layout of the report is clear and makes it easy to review a specific section.
The instruction to legal advisor was very helpful.
That report was carried out in a professional and timely manner at a time of high demand.
Communication was excellent, enquiries answered on the day.
Highly recommended.

July 19, 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Fast, knowledgeable, trustworthy and friendly service. Alan completed the survey and sent the report within a couple of days. He also took the time to take us through the Home Buyers Report and answer any questions we had. We’d highly recommend.

July 13, 2020
Unprompted review
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Reply from Plumb Stone Surveyors

Many thanks for the kind review. I'm glad I was able to help you.

Rated 5 out of 5 stars

Extremely pleased with the service

Alan was very responsive from the initial request and beyond. We commissioned a mains fault survey and he was very knowledgeable and very helpful with follow up questions after the report was produced. I would recommend him.

July 10, 2020
Unprompted review
Plumb Stone Surveyors logo

Reply from Plumb Stone Surveyors

I was glad to help you with this property, thanks for great testimonial.

Rated 5 out of 5 stars

A professional

Alan is extremely professional, diligent, responsive and communicative.
From our very first conversation with him I felt we were in ‘safe hands’. I wouldn’t hesitate to recommend him as a trusted RICS surveyor.

June 25, 2020
Unprompted review
Plumb Stone Surveyors logo

Reply from Plumb Stone Surveyors

Thanks for the kind testimonial, I'm glad you are happy with the service. Good luck with your new home!

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