Ashley the customer service representative is sweet, kind and deals with my confusing requests weekly. I must say as a tech savvy individual I have struggled so thats definitely an area for improvemen... See more
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Review summary
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Transferred from my pharmacy to PocketPills and it has been nothing but short of fantastic! My pharmacy took some time before transferring all my medication, and they kept me in the loop through every... See more
Company replied
My husband and I love the ease, the convenience, and the simplicity of PocketPills. We’ve been with them for awhile now and have yet to have an issue! Highly recommended for those that aren’t able to... See more
Company replied
I was very impressed with how easy it was to get started and that the cost of the first month was only $3 (because of a promotion by the manufacturer). I love how medication is delivered to my door a... See more
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Company details
- #3 of 14 best companies in Online Prescription Medication Vendor
- #1 of 4 best companies in Drug Store
- #4 of 20 best companies in Online Pharmacy
- #3 of 17 best companies in Pharmacy
- #2 of 10 best companies in Weight Loss Service
About Pocketpills
Written by the company
Pocketpills is Canada's leading online pharmacy, trusted by over 500,000 members nationwide for an easy pharmacy experience. We make managing your prescriptions simple with free medication delivery right to your door.
Our licensed pharmacists are here to support you every step of the way—coordinating with your doctor for refills and renewals and offering personalized care via email, phone, or text.
At Pocketpills, your health comes first. We’re committed to ensuring that all Canadians have easy access to the medications they need and the care they deserve.
Join Pocketpills
How does it work?
- Create your profile online
It only takes a few minutes, and we will guide you through the process. - Let us transfer your prescriptions
Simply point us to your pharmacy or doctor and we will take care of the transfer. - Go about your day, we got it from here!
Pocketpills was founded by pharmacists and engineers who recognized the need for a more personalized pharmacy experience. Beyond being fast and affordable, we prioritize building connections with our members to provide exceptional care tailored to their health needs.
Using innovative technology, we streamline the process so our pharmacists can dedicate more time for you. Our goal is to make managing your medications simple and stress-free, ensuring your health is always in good hands,–so you can focus on what matters most.
Contact info
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Was told my prescription was delivered…
Was told my prescription was delivered when it wasn't. Communication was really lacking. And a day later than expected
September 22, 2026
Came in very discreetly very satisfied…
Came in very discreetly very satisfied with PP
September 23, 2026
Quick delivery and on time as ysual
September 19, 2026
Excellent service and always received…
Excellent service and always received on time.
September 22, 2026
Always arrives right to my door
No matter which doctor, I know my prescription will always be organized and arrive to my doorstep!
September 22, 2026
Amazing Experience!
So simple, and so fast! I was skeptical because the whole process almost seemed TOO easy. Amazing service!
September 21, 2026
Easy automatic refills,shipped right to…
Easy automatic refills,shipped right to my door on the due date,follow ups with pharmacist
September 17, 2026
May use AI-assist with repliesRead more
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Great place to deal with and I…
Great place to deal with and I formation available if needed
July 30, 2026
Reply from Pocketpills
We're so pleased to hear that you had a great experience dealing with us and found the information available helpful! Thank you for your wonderful feedback.
Reply from Pocketpills
Thank you for the kind review, Nichola!
Delivery is quick and product is in…
Delivery is quick and product is in protective packaging
August 28, 2026
Reply from Pocketpills
We're delighted to hear that your delivery was quick and that your product arrived in protective packaging. Thank you for sharing your positive experience!
Communication with pharmacist through…
Communication with pharmacist through text messages and emails was very
helpful and instructions were easy to
follow.
Medications were delivered very quickly.
September 20, 2026
Reply from Pocketpills
We're so glad our communication through text and email was helpful and easy to follow. We appreciate you acknowledging our quick delivery!
Process was smooth but the delivery was…
Process was smooth but the delivery was a bit delayed.
September 19, 2026
Reply from Pocketpills
We appreciate your feedback regarding the smooth process. We understand that the delivery delay was inconvenient for you.
Reply from Pocketpills
Thanks for the kind review, Lee!
Reply from Pocketpills
We appreciate your positive feedback! We're so glad to hear that we are always attentive and that we deliver on time for you.
Reply from Pocketpills
We appreciate you taking the time to share your positive feedback with us; we are so glad to hear that our service has been outstanding!
So convenient
So convenient, cannot recommend enough! No more waiting in lines, I can enjoy my day and not worry about it. Refills are also hassle-free.
September 17, 2026
Reply from Pocketpills
We're so happy to hear you find our service convenient and that you no longer have to worry about waiting in lines! It's wonderful that refills are hassle-free for you.
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