Podbean Reviews 391

Really great working with podbean team always

The support team got back to me fast even late at night. They helped me in fixing an accidental duplicate account and got it refunded. They also helped me with archiving the actual account.

They answered my email request almost instantly, gave precise instructions on how to fix my problem, and when I unknowingly deviated from their instructions a tiny bit and failed to fix my problem, I sent in another email asking for help, and they responded instantly with the fix.

Quick and accurate information. They know how to help and go the distance to check if everything is up to standards. They helped me with more than i asked, things i didn't know anything about, but was crucial for my podcast. So grateful for the assistance I received here, made my life smooth and easy. Thank you so much!

The guidance was simple and to the point

I've been using Podbean as a pdcaster and a listener.
As a podcaster I am very satisfied with the website, the app, the recommendations to improve my podcast, the great customer support.
I highly recommend Podbean to every person who wishes to host a podcast.

Fast technical response to get me up and running.

Prompt response that resolved my issue on first contact.

I explained my issue and received an immediate response which resolved it.

The Podbean team has once again proven to be fast, helpful and exceptionally efficient. Thank you for your support, I would recommend your service to everyone.

Janos Jankai

Contacted customer support with a question about a relatively minor irritant - got a response and a resolution of my issue within minutes! Fastest customer support I've ever seen!

Podbean does a great job helping you think through how to make your podcast better, and it is a great troubleshooter.

These are very interesting and useful ideas

I'm never happy when a web-based company only provides email customer support BUT Podbean has changed my view of email customer support.

I reached out to them and figured (despite their claim to have a quick response) it may be a while to get a reply. Well, I thought I was right and reached out again a week later, only to find I missed their reply almost immediately after my original support ticket was submitted.

Podbean graciously forwarded me the missed email and within 5 minutes and 3 email messages later, my issue was resolved.

Best email customer support ever!

To date, Podbean have proved to be a good podcast host. The stats provided for my podcast are detailed and informative. And Podbean responds swiftly to any questions I may have.

I wanted to take a moment to express my gratitude for the exceptional customer service experience I've had with Podbean. Your rapid response, professionalism, and dedication to resolving issues promptly truly stand out.

In particular, I've been consistently impressed by the efficiency with which your team addresses any concerns or glitches that arise, even during maintenance periods. Your commitment to maintaining a high standard of service is commendable and greatly appreciated.

I've always found it a pleasure to interact with your team, and I make sure to acknowledge the outstanding job you do. Your exceptional customer service sets Podbean apart, and I'm grateful to be a part of your community.

Thank you for your continued excellence in service, and keep up the fantastic work!

Quick response, clear instructions, helped me instantly when I had been trying to get Apple to help me all week!

All questions were answered properly and in a timely manner. Thank you!

They are a great team. The support guys are always quick to help.