PogoBounceHouse Reviews 88

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

After placing an order for a water slide, and the money being taken from my credit card 5 days went by without any email notification of shipping. Upon calling the company 5 days later, I was told th... See more

Company replied

Rated 1 out of 5 stars

I ordered a bounce house for my daughters birthday, it arrived on time, however it was missing the water system and it came with the wrong color pool, which was used and patched. Initially I was t... See more

Rated 1 out of 5 stars

I RECEIVED REFURBISHED MERCHANDISE INSTEAD OF NEW. I WAS TOLD I WOULD GET A CALL FROM THE MANAGER AND 5 DAYS LATER ALL I RECEIVED WAS AN EMAIL ASSURING ME THERE WAS NOTHING WRONG WITH MY UNIT. THE SAM... See more

Company replied

Rated 5 out of 5 stars

Being a retired dad with a son & wife to care for, makes home repairs an expense that stretches my budget to its limits. So when a recently purchased garage roof 16' x 20' poly tarp failed in waterpro... See more

Company replied

Company details

  1. Hobbies & Crafts

Information provided by various external sources

High quality bounce houses, water slides, bounce house slide combos, obstacle courses and more. Choose from our heavy duty commercial grade line or our residential nylon inflatable collection.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

88 reviews

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Rated 5 out of 5 stars

Good

Good price for some good like you quality bounce houses

September 30, 2019
Unprompted review
PogoBounceHouse logo

Reply from PogoBounceHouse

Thank you, Mario, for taking the time to leave us this amazing review. We appreciate your business!

Rated 5 out of 5 stars

Honest Well Intentioned Staff & Company !!!

Being a retired dad with a son & wife to care for, makes home repairs an expense that stretches my budget to its limits. So when a recently purchased garage roof 16' x 20' poly tarp failed in waterproofing from sun degradation, PogoBounceHouse quickly reviewed the actual porousness and evaluated that i actually needed a sturdier vinyl tarp. We feel our home is now safe from the fall rains and winter snow on its way now that it is secured to our attached garage roof. Thank you so much for rescuing this situation !!! Sincerely, Brad Bennett

September 12, 2019
Unprompted review
PogoBounceHouse logo

Reply from PogoBounceHouse

Thank you so much for the great review Brad. Also thank you for giving us the opportunity to evaluate and correct the situation. We value our customers and value your feedback to help us improve!

Rated 1 out of 5 stars

Recently had to cancel a purchase and…

Recently had to cancel a purchase and my funds were not immediately returned back on my card. I had to contact my card company to dispute so that my funds can be returned to my card

May 24, 2019
Unprompted review
PogoBounceHouse logo

Reply from PogoBounceHouse

Hello Brian, I am very sorry to hear about the trouble you experienced with us earlier this year. I do see we were able to refund the order you are referencing and I apologize for the length of time it took. I also see you received your 18' Retro Rainbow Slide in June. I hope that purchase is working out for you! Thank you for your feedback!

Rated 1 out of 5 stars

you got my money but never sent me my…

you got my money but never sent me my glue so u suck

April 26, 2019
Unprompted review
PogoBounceHouse logo

Reply from PogoBounceHouse

Thank you for your review. Unfortunately, we moved our e-commerce system during that time and thought we had imported all orders. Obviously, we missed yours and I apologize. A simple email or phone call and we would have immediately sent it to you at a significant discount for the trouble. However, I see now that you have reversed the PayPal payment so you will be refunded in full. Again, it was our mistake and I apologize for that.

Rated 5 out of 5 stars

everytime i order from here Colleen…

everytime i order from here Colleen Delucia makes the experience great, everything is always on time and brand new and exactly what it suppose to be. THANKS POGO BOUNCE HOUSE. RENARD JONES BOUNZE AROUND PARTY RENTAL LLC.

April 2, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Quick shipping. I purchased a bounce house and the blower came with a little damage. I emailed as soon as I found out and not long after was sent a reply and told a new one was on its way. I can confidently say I will be working with this company for any of my future inflatable purchases.

October 11, 2018
Unprompted review

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