If I could give 0 stars, I absolutely would. I have ordered from Poke Gallery three different times, and all three orders arrived damaged. Not once. Not twice. Three times out of... See more
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See what reviewers are saying
I Always get no refund. I buy and the statue arrive broke almostr 3 years and no refund,i buy from Pokémon sw later and pokegalerie contact me,why? pokegalerie now i ready you're answer i buy Alway... See more
PERFECT POSE, DESIGN, QUALITY, SCALE, BASE AND DETAILS. BEST ARTICUNO SO FAR. PACKAGING IS VERY RIGID, THOUGH IT ARRIVED BROKEN, BUT WASN'T SEVERE, AND I'M STILL WAITING FOR PG TO RESPOND TO MY EMAIL... See more
Outstanding service and incredible artwork This was the first time I had ever ordered a figure from overseas, and I was so impressed. I received frequent updates on shipping, and the packaging was so... See more
Company details
Written by the company
Une site pour les collecteurs de figurines Pokémon
Contact info
33000, Bordeaux, France
- contact@pokegalerie.com
- pokegalerie.com
3.8
Great
349 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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The product was shipped in a timely…
The product was shipped in a timely manner, I really thought it would take longer. It’s a great quality, and my husband adores it.
May 8, 2023
The statue I ordered arrived faster…
The statue I ordered arrived faster than I expected.
But it arrived damaged.
I sent Poke-Galerie 2 different e-mails, With photo's of the damaged statue.
And asking for help.
I received no replies.
Leaving me feeling ignored, and with a broken item.
March 26, 2023
Reply from POKÉ GALERIE
Hello, thank you for taking the time to share your feedback with us. We apologize for the delay in our response, as we receive a high volume of emails/messages every day. Please know that we strive to respond to all inquiries within 2-4 business days. We appreciate your patience and understanding, and we have since responded to your email.
Can order with confidence
You can most definitely order from this site knowing full well you will get what you ordered
March 22, 2023
Excellent communication and delivery.
Excellent communication with email, and excellent delivery, everything was packed in a save and secure manner. It could not have been done better. The King Studio Shiny Mega Rayquaza figure is amazing! I adore it. Thank you so much Pokegalerie.
March 19, 2023
Amazing quality
Amazing quality! Delivery took a bit longer than I expected, BUT it was worth it. It's such a fantastic piece, and it makes me wanna seek all pokemon
March 11, 2023
i did buy figure from your shop but i…
i did buy figure from your shop but i send email for you and i want to buy one more but you know i am waiting everyday i Cannot get mail from your shop
i don't know why give me the reason
April 16, 2023
Unprompted review
Reply from POKÉ GALERIE
Hello, we have replied to you via email on April 20th. It's possible that our email may have been filtered into your spam folder, so please be sure to check there as well.
Great custom kits at affordable price!
March 3, 2023
Great sculpting and packaged well!
March 14, 2023
Very well communicated throught out the…
Very well communicated throught out the order with tracking. Package was a little damaged but they were very quick to address it and offer compensation.
February 14, 2023
I arrive in less time than I expected
I arrive in less time than I expected, all very well protected and wrapped. Their products are great.
March 2, 2023
Cool little product
Cool little product, may be a bit overpriced at 55 Euros. Shipping was fast once it got processed. Processing took a while unfortunately; ordered in January, received in March. They were quite informative when I reached out to them about this however. Chinese New Year took a toll on processing.
Overall satisfied with the product, processing can take a while however.
February 23, 2023
Excellent quality figures
Pros: Excellent quality figures; very well packaged (both the individual figures, as the box itself); quick arrival after it was send.
Cons: Took 2 weeks before the package was send (after I asked about a status update, it was send the next day - without replying to my message); although the figurines are of great quality, I'd say their prices are still pretty high.
February 18, 2023
Awesome as always
Awesome as always! Poke Galerie has been my one and only shop for 1/20 scale world figures. They have always been reliable with good prices. Just got another in today. Thanks
March 5, 2023
Unprompted review
Good experience.
January 14, 2023
slow at first, quick on the finish
While all things I ordered took around a month to ship, once there they arrived fast and undamaged
February 16, 2023
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