POKÉ GALERIE Reviews 

Fast and safe but next time no need to add zip code and space between the phone number. Otherwise I can not change the receive location if necessary. ( I live in Hong Kong by SFexpress )

The subject is really good looking, however i was expecting a single whole figure, not separated pieces. That would not be a problem if the pieces came together without issues, but that was not the case for me: they wouldn’t attach and kept falling off. I even ended up breaking Gallade’s arm. In the end i had to glue everything together in hope that i could fix it a little bit but at that point the figure was ruined.

Order arrived in great condition and relatively quickly

I reached out to PokeGalerie regarding items that were out of stock. They replied quickly and were able to contact the studio to restock the items for me. They were extremely helpful and this was the only place I was able to go to in order to purchase the specific items. Everywhere else I went to did not help me in the same way, their customer service is much greater than other places.

always nice, and when there is a problem, there are trying their best to help, in a business, where often people doesn't ttake responsabilities and every damage is only for the customer.

I was aware of the time span, from purchase to delivery, but I think you should update feedback or order status from time to time to make your customers feel confident. the product is great

To be honest, a bit late on shipping, but be patient, my items always arrived safely to me, if you can improve on that, it will be awesome, thank you

figure arrived broken, after they changed the postage method from fed EX to Evri without notifying me. wasted money.

(I reported the item as lost when EVRI emailed me saying it was lost. As instructed by them, I showed you such via email. You refunded me, to which it arrived a month later, damaged. fishy if you ask me)

I had no issues. Items were delivered on time and Poké Galerie kept me up to date on the status of my order.

Overall positive. A part of the figure was broken, but it was easy to repair with superglue. I suspect it had nothing to do with their shipping. More than likely, customs broke it.

I'd never expected to find figures for the manga, much less a figure of my favorite character. The quality is nice, payment was quick and easy, and shipping was a bit faster than advertised

Fast shipping, the figure was packaged well, exactly as described as well!

Easy shipping with tracking number provided! Items arrive in secured packaging, so nothing has been damaged upon delivery. Great!

Well communication is great. Got responses quickly when I have a question. The items look just like in the pictures. Really good quality and really well packaged.

Product came irreparably broken and with a wrong piece, only offered 20% refund and said I would have to pay an additional shipping fee for a mistake they made.

Great products and services. Although awaiting fulfilment status sometimes takes a week or two, but once the product is shipped, things go very fast.

More preorders on the way!

The quality is absolutely incredible. It’s made very well and feels solid, with no chance of it breaking apart on you. Also I don’t notice any sort of dings/scratches/dents or any other imperfections. Would highly recommend and will definitely be ordering from them again in the future!

The quality of these figures is quite lovely, and I appreciate the careful packaging. I decided to keep them both inside for both the aesthetic and preservation purposes, and love how it's not too big so I can fit it in my small Pokemon collection area.<3