Polarity Electrics Ltd Reviews 177

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

This company was called to do an EICR compliance check and quoted us over £1500 to install a consumer unit in a small 3 bed house amongst other things after failing the EICR. This was an absolute rip... See more

Company replied

Rated 1 out of 5 stars

Do not keep scheduled bookings I had an appointment with them for 2 April for an EICR report (required by law), paid for in advance via a site called MYCONSTRUCTOR CORP LIMITED. With total disregard... See more

Rated 1 out of 5 stars

Engineer arrived late with attitude. Company stated they could not get hold of him eventhough date and time was confirmed. Didn't start job, left because he was challenged on his lateness. Do... See more

Rated 5 out of 5 stars

I found this company after submitting a request through Local Heroes. I needed the emergency lighting and smoke alarms checked to can get a certificate for the new compulsory HMO licence that came i... See more

Company details

  1. Electrician

Information provided by various external sources

Electrical Contractors at Polarity Electrics are fully qualified electricians who can offer services for commercial or domestic electrical work, call us today. So, if you are looking for electrical contractors that are capable of carrying out a wide range of electrician services get in touch with our team today. Our engineers are highly trained in all areas of the industry and are in constant training in the most up to date techniques and health and safety practices to ensure everyone's safety at each site they visit. Whether you're a domestic client looking for an electrician to check over your new homes installations or you own a business that requires PAT testing on a periodic basis we'll have your needs covered. We have built up a great reputation within the industry and this is why we have many repeat clients that come to us for their regular electrical testing for their business needs. Our electrical contractors are fully trained in all aspects of electrics whether it be full installations or carrying out maintenance on an existing system. You can be sure of the level of our service because we are an NICEIC registered contractor, which ensures all members are safety competent, they comply with building regulations and if there were any disputes regarding work there is a complaints procedure in place to put it right. We monitor all work carried out by our team so we can ensure consistent high standards of work that both we as a company and our customer base has come to expect. Also for your peace of mind all work carried out by our electrical contractors comes with a written 12 month guarantee, so you can be sure all work carried out is to the highest standard. If you would like more information on our services call us now and one of our knowledgeable team will gladly discuss your exact needs.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

177 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Brilliant service

Brilliant service. Got exactly what we asked for and the chap that visited was really good and friendly

February 12, 2019
Unprompted review
Rated 5 out of 5 stars

A good all round service

Competitive price, followed up our after my initial quotation.
Helpful correspondence with Harry and Tyler along the way.
Call in advance to say electrician was on route.
Electrician Lincoln was very polite, thorough and returned my electrics survey within agreed timescale.

Very happy customer.

February 11, 2019
Unprompted review
Rated 4 out of 5 stars

Good work but miserable staff

Turned up 90 mins late and didn’t even apologise. Said was going to take 45 mins but took 90 mins. Did the job but should have been polite and punctual.

February 4, 2019
Unprompted review
Rated 1 out of 5 stars

Rather disappointed

Rather disappointed, only half the job completed and we are now being charged the full amount. And are not paying until we get a complete breakdown.

January 29, 2019
Unprompted review
Rated 4 out of 5 stars

OK after a shaky start

I was stunned when the two men walked into my home and the first words the man (who was obviously in charge) said to me were "Where's the fuse box". No hello! No good morning. No smile.
I said "Hello, good morning, my name's.......... and what are yours?". They told me. The same man said "They keep us on a tight schedule, we don't have time for niceties".
Niceties?
I think "Good morning" is common courtesy!
That's no way to treat your customers.

After that the two men were fine. They appeared more relaxed, became more pleasant and completed the job efficiently and quickly (in one hour where I had been expecting two).
He then gave me the results and took the time to explain them to me.

January 17, 2019
Unprompted review
Rated 5 out of 5 stars

An Electrical Job Really Well Done

Good pre-job, job and post-job communications. The electrician (Lincoln) turned up on time and completed the specified work efficiently and effectively and left the work area spotlessly clean on completion. I would definitely recommend this service, it exceeded my expectation and I was delighted. The electrician was a credit to his company, to Local Heroes and to his profession. Thank you for a job really well done!!

January 11, 2019
Unprompted review

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