Polkadot Plumbers Reviews 

224
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Quick response to problems and excellent, friendly communication via various team members. have used Polkadot for quite a few years and can recommend - they've completed electric and gas and other plu... See more

Rated 5 out of 5 stars

Felix and Nick visited to fix a complicated leak coming from our flat. They were brilliant. Their communication was super clear, they worked quickly and cleanly and always kept me updated. They also d... See more

Company replied

Rated 5 out of 5 stars

Excellent plumbers and a few days later provided an emergency electrician! After being messed around by Aspect plumbers (avoid did not solve the problem and charged more than Polka), Polka came ou... See more

Rated 5 out of 5 stars

Really happy with the service from Jack (Polkadot Plumbers Ltd). Called them today because the gas boiler was making a strange clicking noise and Jack was able to fit us in at short notice. Diagnosed... See more

Company details

  1. Plumber

Information provided by various external sources

We are a plumbing and heating business that serves Central and South London.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

224 reviews

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4.6

All reviews

(224)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Felix and Nick under promise and over deliver

Felix and Nick visited to fix a complicated leak coming from our flat. They were brilliant. Their communication was super clear, they worked quickly and cleanly and always kept me updated. They also did what is very rare with plumbers, they under promised and over delivered - would highly recommend

January 27, 2026
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Reply from Polkadot Plumbers

Thank you very much Alexander. Felix and Nick are delighted with the feedback and it was a pleasure working with you.

Rated 5 out of 5 stars

We had some plumbing and heating tasks…

We had some plumbing and heating tasks to tackle, and Polkadot took care of everything smoothly. They replaced our kitchen faucet, drain, and stopper, installed new wall-mounted radiators in the bathrooms, and ensured they functioned properly with clear usage instructions. They also unclogged the bathroom sink drains, changed the ring element in our boiler per the manufacturer's specifications, insulated the plumbing pipes in our attic for better efficiency, and evaluated our heating controls, offering suggestions for future electrical improvements. Their approach was systematic and effective. The team was courteous and patient, addressing all our inquiries. They maintained a tidy and organized workspace and completed the job on schedule. We're thrilled with their work and will certainly choose Polkadot for any future plumbing and heating needs. A perfect 10 out of 10 experience!

January 25, 2026
Unprompted review
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Reply from Polkadot Plumbers

Thank you so much Emily. You were a pleasure to work with and we really appreciate you taking the time to write all of these nice things about Polkadot!

Rated 5 out of 5 stars

Very very good

Very very good - very pleased with their work.

January 5, 2026
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Reply from Polkadot Plumbers

Thank you Sarah, you are a pleasure to work with too!

Rated 5 out of 5 stars

I would highly recommend Polkadot

I would highly recommend Polkadot. They were excellent from start to finish. Our boiler broke down in January, which was far from ideal, but they arranged an appointment very quickly to install a new boiler and carry out a full system power flush. Every member of staff we dealt with was friendly, professional, and helpful throughout the process. Pricing seemed reasonable, and we paid what was initially quoted. An outstanding service all round.

January 6, 2026
Rated 5 out of 5 stars

Excellent boiler service by Paul

Excellent boiler service by Paul. Prompt and thorough. Always so pleased with their efforts. Looking forward to Polka Dot sending over their follow up recommendations as discussed with Paul.

December 1, 2025
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Reply from Polkadot Plumbers

Thank you for the kind feedback! A pleasure as always.

Rated 2 out of 5 stars

Good work but poor and passive aggressive communication

Had an issue with bathroom and was recommended to them. Initially good response but seemed incredulous to be asked for a breakdown of work and cost thereof followed by passive aggressive communication. Work to a decent standard spoilt by lack of customer aftercare.

November 26, 2025
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Reply from Polkadot Plumbers

Dear Sir,
Thank you for taking the time to post a review and for your kind words on the quality of our work. Payment for our services is on completion but in this instance you required a breakdown for our services after you had accepted a quote and already paid a deposit. You asked for time spent on various tasks as well as material expenditure. All of the above have been sent to you. The project was delivered on time, within budget and to a high standard as you have previously mentioned. We did not understand why you were querying the final bill and delaying in settling the balance. We had to remind you of our Terms and Conditions and you have since paid, which we thank you for.
Best Wishes,
Polkadot

Rated 5 out of 5 stars

Perfect

Responsive. Honest. Skilled professional did the work.

November 27, 2025
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Reply from Polkadot Plumbers

Thank you very much. We hope that you continue to use our services for all maintenance and refurbishment requirements within the home.

Rated 5 out of 5 stars

Great telephone skills when asking…

Great telephone skills when asking about services on offer.
Prompt attendance for job. Polite knowedgable engineer.
On down side a bit pricey for landlord gas safety inspection & certificate

November 26, 2025
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Reply from Polkadot Plumbers

Thank you very much for the kind feedback. We do offer discounted contract packages to landlords so do please get in touch to see if we can offer you some better value solutions. Best Wishes, Polkadot

Rated 5 out of 5 stars

Very friendly and efficient technician

Very friendly technician arrived. Thorough evaluation and service of the boiler with added security checks no other technician ever undertook. Very happy with the service. Left everything tidy and clean.

November 26, 2025
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Reply from Polkadot Plumbers

Thank you very much for the kind feedback. We look forward to working with you again.

Rated 5 out of 5 stars

Great plumber

Great plumber - Luke - Timely, neat and tidy, professional, explained everything he was doing, Very clear and helpful. Thanks so much Polkadot and Luke!

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Highly professional and a first class plumber.

The plumber who came to install a new vanity unit waste could not have been more professional and helpful. The workmanship was of the highest quality and I am more than satisfied with the result.
He was courteous and went out of his way to explain what was required.
I would recommend Polkadot Plumbers every time.

October 30, 2025
Rated 5 out of 5 stars

Excellent service

Fitted me in the day after I contacted them. Friendly, competent, did a lot in the time without seeming rushed. Good at explaining what they were doing.

September 30, 2025

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