Poncho Insurance Reviews 606

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I've chosen Poncho because it was recommended by Tesla, the quote was $1300 less than i was paying with RACV and the policy had better coverage for glass and repairs. It's online portal is straight-fo... See more

Rated 4 out of 5 stars

Renewing a policy is not very user friendly! If you use the same email address as when previously insured, it won't allow you to go any further to get an updated policy! So you have to use a different... See more

Rated 5 out of 5 stars

Quick simple and pleasant experience using the website. Best value policy I could find after comparing multiple policy providers

Rated 5 out of 5 stars

Never heard of this company before. It was recommended by Canstar, so I looked around and found it was very competitive. The whole process in buying a policy was painless, unlike some others. What a... See more

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Company details

  1. Insurance Company

Written by the company

Insurance you'd want to tell a mate about.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

606 reviews

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Rated 4 out of 5 stars

Renewing a policy is not very user…

Renewing a policy is not very user friendly! If you use the same email address as when previously insured, it won't allow you to go any further to get an updated policy! So you have to use a different email address! The application/quote section needs updating

September 16, 2021
Rated 5 out of 5 stars

Poncho was about half the price compared to RACV

I've chosen Poncho because it was recommended by Tesla, the quote was $1300 less than i was paying with RACV and the policy had better coverage for glass and repairs. It's online portal is straight-forward and transparent. The one change i would like is more flexibility with payments; a once-a-year option or direct-debit from an account rather than a card would be preferable for me.

September 13, 2021

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