Poncho Insurance Reviews 

606
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I've chosen Poncho because it was recommended by Tesla, the quote was $1300 less than i was paying with RACV and the policy had better coverage for glass and repairs. It's online portal is straight-fo... See more

Rated 4 out of 5 stars

Renewing a policy is not very user friendly! If you use the same email address as when previously insured, it won't allow you to go any further to get an updated policy! So you have to use a different... See more

Rated 5 out of 5 stars

Quick simple and pleasant experience using the website. Best value policy I could find after comparing multiple policy providers

Rated 5 out of 5 stars

Never heard of this company before. It was recommended by Canstar, so I looked around and found it was very competitive. The whole process in buying a policy was painless, unlike some others. What a... See more

Company replied

Company details

  1. Insurance Company

Written by the company

Insurance you'd want to tell a mate about.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

606 reviews

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4.7

All reviews

(606)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

very easy and clear process of purchase…

very easy and clear process of purchase , hope the ongoing service and God forbid, the claim process will be as easy.

August 18, 2021
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Reply from Poncho Insurance

Not to worry Syed, we've handled heaps of claims successfully. Welcome on board!

Rated 5 out of 5 stars

Pleasantly surprised.

Never heard of this company before. It was recommended by Canstar, so I looked around and found it was very competitive. The whole process in buying a policy was painless, unlike some others.
What a very pleasant surprise. I have my policy and now the proof is in the pudding. Looking forward to a long association if everything remains as painless. Thank you.

August 18, 2021
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Reply from Poncho Insurance

We love pudding too Raymond. Welcome to Poncho!

Rated 4 out of 5 stars

I genuinely liked the no jargon simple !

I genuinely liked the no jargon simple application process ..perhaps the ability to expand/clarify info ie my Touareg is actually a 4X ..now looking forward to affordable comprehensive no fuss insurance the next 12 months & beyond ! ..regards, Barry

August 16, 2021
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Reply from Poncho Insurance

No fuss, simple and jargon free is exactly how intended it to be. Our marketing team will be chuffed to hear your compliments!

Rated 4 out of 5 stars

Good

Good insurance with best price

August 16, 2021
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Reply from Poncho Insurance

Thanks Muhammad, we're glad you jumped on board with us!

Rated 5 out of 5 stars

Quick and easy

Quick and easy to get a quote and purchase insurance. Thank you!

August 16, 2021
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Reply from Poncho Insurance

Welcome to Poncho!

Rated 5 out of 5 stars

Although my present/previous insurer…

Although my present/previous insurer had offered me a lifetime discount on insurance, the quote from Poncho was very competitive and the basic excess was only 64 per cent of the competition.
As this company is promoted by Tesla I feel that I have made the right decision.

August 13, 2021
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Reply from Poncho Insurance

You've also made the right decision by leaving this awesome review Kenneth. Thank you!

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate. Really like the payment options. Very competitive quote. Thank you.

August 12, 2021
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Reply from Poncho Insurance

Glowing review Kevin, we're simply chuffed!

Rated 5 out of 5 stars

Quick & easy

Quick & easy. Good to have found insurance company covering Tesla and at competitive price. Will probably insure my other 2 cars with this insurer when time comes.

August 12, 2021
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Reply from Poncho Insurance

This is great to hear Roger! We're looking forward to welcoming the rest of your family of cars to Poncho!

Rated 4 out of 5 stars

Simple process

Simple process, good price

August 11, 2021
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Reply from Poncho Insurance

Thanks for the great feedback Ken! Welcome to Poncho!

Rated 5 out of 5 stars

Easy Application

Quick application, hopefully I won't have to file any claim

August 10, 2021
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Reply from Poncho Insurance

Don't worry we're breeze when it comes to claim time, and you definitely won't be seeing 'red' 😉

Rated 5 out of 5 stars

Easy Setup.

This was hassle free to set up :)

August 5, 2021
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Reply from Poncho Insurance

Thanks Khandaker, just what we like to hear. Welcome to Poncho.

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