Poncho Insurance Reviews 

606
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I've chosen Poncho because it was recommended by Tesla, the quote was $1300 less than i was paying with RACV and the policy had better coverage for glass and repairs. It's online portal is straight-fo... See more

Rated 4 out of 5 stars

Renewing a policy is not very user friendly! If you use the same email address as when previously insured, it won't allow you to go any further to get an updated policy! So you have to use a different... See more

Rated 5 out of 5 stars

Quick simple and pleasant experience using the website. Best value policy I could find after comparing multiple policy providers

Rated 5 out of 5 stars

Never heard of this company before. It was recommended by Canstar, so I looked around and found it was very competitive. The whole process in buying a policy was painless, unlike some others. What a... See more

Company replied

Company details

  1. Insurance Company

Written by the company

Insurance you'd want to tell a mate about.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

606 reviews

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4.7

All reviews

(606)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Price

Best Price, Easy process!!!!

June 28, 2021
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Reply from Poncho Insurance

5 stars and 4 exclamation marks?! Jyo you definitely weren't messing around when it came to this review. Thanks a bunch and welcome to the Poncho family!

Rated 5 out of 5 stars

Easy process and great price

Great price and features compared to other companies. Easy process to purchase policy.

June 28, 2021
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Reply from Poncho Insurance

Thanks R.M, we've done a lot of work behind the scenes to make it so simple and easy. The team will be pleased to hear your feedback. Welcome to Poncho!

Rated 5 out of 5 stars

They have a great service and a…

They have a great service and a affordable price for a budget of car insurance and there serving is Excellent

June 28, 2021
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Reply from Poncho Insurance

Thanks for an epic review Ghouse! We're excited to have you onboard!

Rated 5 out of 5 stars

One of the simplest insurances to work…

One of the simplest insurances to work out and also the best value policy that offered a higher agreed policy. Also, the only company that had the correct details according to my registration plate. At least 2 others had my car as a year older than what it was so the market value was also lower.

June 27, 2021
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Reply from Poncho Insurance

Hi Desi, glad we ticked the boxes for you and stoked with the 5 star review. Welcome to the Poncho family!

Rated 3 out of 5 stars

The process was very easy and due to…

The process was very easy and due to the price we have used Poncho. Would be handy if you had a pay upfront yearly option- it was the only thing that put me off.

June 27, 2021
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Reply from Poncho Insurance

Appreciate your feedback Kylie. This is something we are looking into and have been talking through internally. Welcome to Poncho!

Rated 5 out of 5 stars

Great pricing on the product.The…

Great pricing on the product.The monthly payments without paying any extras is the great feature.

June 27, 2021
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Reply from Poncho Insurance

Thanks for the feedback Angeline, our product team will be stoked to hear it. Welcome to Poncho! 🥳

Rated 5 out of 5 stars

Same cover, Less Money

Much cheaper than our previous insurance and it was easy to organise.

June 27, 2021
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Reply from Poncho Insurance

Stoked to have you join the Poncho family Sharon! 🥳

Rated 5 out of 5 stars

Quick

Quick, easy and affordable

June 27, 2021
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Reply from Poncho Insurance

You've left us feeling quite chuffed Olivia! Welcome to the Poncho family!

Rated 4 out of 5 stars

Hell Poncho

Easy to access, user friendly, competitive price.

June 25, 2021
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Reply from Poncho Insurance

Thanks for the review Deborah, we'd love to know where we fell short of a star. Welcome to the Poncho family!

Rated 3 out of 5 stars

Great product but very buggy website

Great product but very buggy website, missing pages for exceptions.

June 25, 2021
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Reply from Poncho Insurance

Thanks for your feedback Sheridan, we've had a look under the bonnet and can't seem to see any triggers of bugs. Hopefully it was just a one off and fixed. Welcome to Poncho!

Rated 5 out of 5 stars

Easy

Easy, affordable and simple but not only that the good thing is you are not in yearly contracts. Month to month so no hassle. Go with PONCHO.😀

June 25, 2021
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Reply from Poncho Insurance

You're the best Rameesh! Thank for the epic review, we're glad to have you onboard!

Rated 5 out of 5 stars

Easy quote, fast process

Very easy to navigate to a quote, great pricing. The option for multiple glass claims in a year and the excess rate enticed us.

June 24, 2021
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Reply from Poncho Insurance

Simple and flexible is exactly what we wanted our product offering to be. We're also enticed by the 5 stars you gave us Paul. 😉 Welcome to Poncho!

Rated 5 out of 5 stars

Super easy to set up

Super easy to set up, good pricing.

June 23, 2021
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Reply from Poncho Insurance

We're blushing with pride here Lara, thanks for making our day! Welcome to Poncho! 🥳

Rated 5 out of 5 stars

Easy

Easy, cost less than the next best, why would you go anywhere else?

June 23, 2021
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Reply from Poncho Insurance

Rhetorical questions like these are our favourite. Thanks for the 5 star review Sid and welcome to the Poncho family!

Rated 4 out of 5 stars

Simple and easy

Simple and easy, only downside is that I couldn't choose exceed fee myself and select to pay off one time.

June 22, 2021
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Reply from Poncho Insurance

Thanks for your feedback Hailong. We’ll be sure to take it into our next round of developments. Welcome to Poncho! 🥳

Rated 5 out of 5 stars

Poncho Car Insurance came up trumps…

Poncho Car Insurance came up trumps with some 'extras' being included without adding on to the final cost of the policy - good value for comprehensive coverage :)

June 22, 2021
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Reply from Poncho Insurance

Thanks Natasha, just our way of making things simpler. Welcome to the Poncho family. 🥳

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