Poncho Insurance Reviews 

606
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I've chosen Poncho because it was recommended by Tesla, the quote was $1300 less than i was paying with RACV and the policy had better coverage for glass and repairs. It's online portal is straight-fo... See more

Rated 4 out of 5 stars

Renewing a policy is not very user friendly! If you use the same email address as when previously insured, it won't allow you to go any further to get an updated policy! So you have to use a different... See more

Rated 5 out of 5 stars

Quick simple and pleasant experience using the website. Best value policy I could find after comparing multiple policy providers

Rated 5 out of 5 stars

Never heard of this company before. It was recommended by Canstar, so I looked around and found it was very competitive. The whole process in buying a policy was painless, unlike some others. What a... See more

Company replied

Company details

  1. Insurance Company

Written by the company

Insurance you'd want to tell a mate about.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

606 reviews

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4.7

All reviews

(606)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EASY AND CHEAP

July 9, 2021
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Reply from Poncho Insurance

I hope we're still talking car insurance Kaw-wai? 😜
Thank you for the awesome review and welcome to Poncho! Happy Friday!

Rated 3 out of 5 stars

I got different quotes when I had tried…

I got different quotes when I had tried the 2nd time.the price increased by $6 on the next time which is very strange
Hope they keep the price constant

July 7, 2021
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Reply from Poncho Insurance

Hi Ashna, Thanks for the joining the Poncho family! As we're a growing business, we're always adjusting the way we price our customers. As one of our customers, if there are any price changes to your premium, we aim to give you one month's notice and guarantee at least two weeks (your renewal docs are sent out to you each month) to avoid any nasty surprises. Apologies for any inconvenience caused.

Rated 5 out of 5 stars

Very reasonable premium and includes…

Very reasonable premium and includes most of the things covered in the insurance package
Thanks poncho
I have booked another prado Kakadu. Will be coming next month. Hopefully I can be insured with poncho.....
Regards
Jose

July 7, 2021
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Reply from Poncho Insurance

This is great news Jose! Glad that everything worked out so well for you. Welcome to the Poncho family!

Rated 5 out of 5 stars

Quick and cheap

July 6, 2021
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Reply from Poncho Insurance

I hope we're still talking car insurance Youssef? 😜
Thank you for the glowing review and welcome to Poncho!

Rated 5 out of 5 stars

Good insurer

It was simple, unlike other insurers.

July 6, 2021
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Reply from Poncho Insurance

That's just the way we like to keep it, simple! Thanks for the review and choosing Poncho Dr. Welcome aboard!

Rated 4 out of 5 stars

I don’t understand why only offer…

I don’t understand why only offer monthly payment option, no yearly payment which csn save some money ?

July 5, 2021
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Reply from Poncho Insurance

Thanks for your feedback Christina. We are like a monthly subscription service, so our policy is renewed and also charged for monthly. This way we are able give you an accurate quote based on your circumstances and how they change monthly. Don't fret though, we are working on a solution in the back end that will offer payment flexibility. Watch this space! Oh and welcome to the Poncho family!

Rated 5 out of 5 stars

No Fuss Car Insurance

Simple, easy interface. Decent value. It will be good to have the option of saving a quote and come and pay later.

July 2, 2021
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Reply from Poncho Insurance

Thanks for your review and the feedback PP. We'll be sure to pass it on to the product team internally. Welcome to Poncho!

Rated 5 out of 5 stars

Easy to get policy

Easy to get policy, flexible and competitive pricing

July 1, 2021
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Reply from Poncho Insurance

You've just made our day with this review John. Happy friday and welcome to Poncho! 🥳

Rated 5 out of 5 stars

Fast

Fast, simple and affordable.

July 1, 2021
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Reply from Poncho Insurance

Fast and simple, just like this review. Thanks Jonathon and welcome to the Poncho family! 🥳

Rated 5 out of 5 stars

Quickly purchased

Quickly purchased, read all bad reviews about service and support so far, not sure how its service in Darwin, NT. Still wish to give it a try, since pricing is very competitive.

July 1, 2021
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Reply from Poncho Insurance

Awesome decision and we're glad you jumped on board. For transparency we leave our reviews for all to see - both good and bad, and the vast majority of them are raving. Don't fret, we don't mess about when it comes to claim time. Welcome to the Poncho family Minakshi! 🥳🥳🥳

Rated 5 out of 5 stars

Too easy

Too easy, very competitive

July 1, 2021
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Reply from Poncho Insurance

Thanks for the speedy review Brian! Stoked to have you onboard!

Rated 5 out of 5 stars

Easy

Easy, no bs! Was a pleasure

June 30, 2021
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Reply from Poncho Insurance

Just how we like to keep it, simple! Welcome to Poncho Rob!

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