The Pony-O's themselves are very good to use and hold my long, very fine hair in place and don't slip. They were delivered in an eBay bag, just loose no separation of sizes. The regular sized silk scr... See more
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I’m a sucker for a targeted ad and I bought this because I love a high pony when I work out… unfortunately it doesn’t survive a spin class, it was down the back of my head by the need of it. I got th... See more
Company replied
I contacted Pony-O support before buying because I wasn't sure which colour would be a good match for my hair. They replied really promptly and were very helpful, and the colour I chose was a good mat... See more
Company replied
Absolutely the best hair accessory I've ever bought! I have super fine hair but the pony2.O holds my ponytail firmly in place all day without coming loose. It feels so secure and comfortable and doesn... See more
Company replied
Company details
Written by the company
Now available in the UK! Unique hair accessories, that hold ANY hair type: fine or thick, curly or straight, long or short. No damage to the hair, no tension on the follicle, no annoying creases. Ditch the elastics! Say bye-bye hair tie, HELLO Pony-O!
Contact info
D2 Link Park, DT3 4FL, Weymouth, United Kingdom
- 01305 853799
- hello@pony-o.co.uk
- pony-o.co.uk
3.7
Average
143 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Bun barz don't work well if at all in…
Bun barz don't work well if at all in fine hair they are way too heavy and feel like they are pulling your hair and are too long so if you have fine hair you can still see the bun barz through your hair as your hair does not cover it. Would not recommend for fine hair as just not suitable and over priced.
June 8, 2022
Reply from Pony-O UK
Hi, sorry to hear you’ve not got on with your BUN BAR! We’d be happy to do a FaceTime to talk you through it and see if we can help. It can be more difficult with super fine hair as you need enough to cover the bar. Please contact us for some instructional tips and videos 🌸
Super excited that pony o has a uk site…
Super excited that pony o has a uk site now. Means i can get my pony o's quicker (took 3 days to come) and cheaper shipping
June 7, 2022
Reply from Pony-O UK
Thank you so much for your feedback! We appreciate you taking the time to leave this review. - PONY-O™
Doesn't work
I have watched the tutorial videos but it still fails to hold my thick, curly hair. It's useless to me
June 3, 2022
Reply from Pony-O UK
Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸
Doesn’t make your only tail look thicker
Arrived pretty quickly although I did have to pay customs charges.
I got the standard pony-o, plus the sparkly one and the bun one. They don’t make my pony tail look fuller, looks worse if anything. The bun one doesn’t work with my hair at all. The sparkly one looks ok on a low ponytail.
This is not going to help your fine hair look any better.
June 1, 2022
Reply from Pony-O UK
Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸
Can’t fault the product
Can’t fault the product, does exactly as advertised. Comfortable and easy to use.
May 11, 2022
Reply from Pony-O UK
Thank you so much for your feedback! We appreciate you taking the time to leave this review. - PONY-O™
Sorry Pony O I really wanted to like…
Sorry Pony O I really wanted to like this product but unfortunately I didn’t . Maybe I just bought the wrong size 😢
May 10, 2022
Reply from Pony-O UK
Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸
It didn’t hold my hair up at all
May 10, 2022
Reply from Pony-O UK
Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸
Reply from Pony-O UK
Thank you so much for your feedback! We appreciate you taking the time to leave this review. - PONY-O™
Missing product, resolved well
I haven't received product and had a response from customer service. Royal Mail have lost the parcel so I have been offered a refund or a replacement. Not able to try product yet but happy with customer service.
May 3, 2022
Reply from Pony-O UK
Thank you so much for your feedback! We appreciate you taking the time to leave this review. - PONY-O™
Absolutely love this product
Absolutely love this product. I ordered 2 pony-o’s and a bun bar for my daughter and they are fab. Great for achieving a ‘cheerleader’ pony! Will definitely order more. Speedy delivery too. Thank you 😊
April 12, 2022
Reply from Pony-O UK
Thank you so much for your feedback! We appreciate you taking the time to leave this review. - PONY-O™
Amazing!!!
Amazing!!!! Have been losing my hair for years due to ill health, stopped tying my hair up as it looked so thin and lifeless. I can do a high ponytail now and it looks thick and fab, well worth the money!!
April 4, 2022
Reply from Pony-O UK
Thank you so much for your feedback! We appreciate you taking the time to leave this review. - PONY-O™
Doesn’t hold thick hair
I purchased 2 products recommended for my hair type. After following the instructions and testing in my hair I found the PonyO just didn’t work as it claimed to do. When I contacted customer service I was not offered a refund, and was asked to send pictures of me using the PonyO as I must be using it incorrectly. It was offensive as they are very simple instructions to follow. Still no refund weeks later.
March 30, 2022
Reply from Pony-O UK
Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸
I was disappointed with my Pony O
I was disappointed with my Pony O, it was difficult to bend and did not hold my hair in place well enough.
Not suitable for fine hair.
March 29, 2022
Reply from Pony-O UK
Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸
Don't expect that lovely high swishy…
Don't expect that lovely high swishy ponytail with this product, especially if you have thin hair. Tried i don't know how many times but it either falls down or sits weird and as you have to bend the sides in, my ponytail splits all over the show and just looks rubbish. I got the smaller one too. It's a bit of a faff to put in as well so ended up just scrapping and going back to a bobble. Had better results cutting up a pair of tights. Very disappointed.
March 24, 2022
Reply from Pony-O UK
Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸
Terrible product not easy to use…
Terrible product far easier to use a bobble £17 for 2 nearly three weeks to deliver for a a bit of thick rubber doesn't work well on all hair types and snags hair when taking it out, even using the videos online I still thing this is a terrible product not any easier to use
March 10, 2022
Unprompted review
Reply from Pony-O UK
Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸
original Pony-O
I wanted to buy an original Pony-O, so I ordered it from you. I received it today and I really like it, comfortable, really does not hurt my hair. It's just like the videos. Thank you from Hungary
March 3, 2022
Reply from Pony-O UK
Thank you so much for your feedback! We appreciate you taking the time to leave this review. - PONY-O™
Reply from Pony-O UK
Thank you so much for your feedback! We appreciate you taking the time to leave this review. - PONY-O™
I get more effect from a spiral bobble
I get more effect from a spiral bobble, at a quarter of the price
February 4, 2022
Reply from Pony-O UK
Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸
Absolutely the best hair accessory
Absolutely the best hair accessory I've ever bought! I have super fine hair but the pony2.O holds my ponytail firmly in place all day without coming loose. It feels so secure and comfortable and doesn't damage your hair. Highly recommended 👌
January 14, 2022
Reply from Pony-O UK
Thank you so much for your feedback! We appreciate you taking the time to leave this review. - PONY-O™
Too much hype
Sadly i do not rate my pony-o. I was so excited about using it as well. I put it in yesterday and my basic pony tail was by my neck at lunchtime.....very disappointing and way over priced for what it is.
January 12, 2022
Reply from Pony-O UK
Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸
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