The Pony-O's themselves are very good to use and hold my long, very fine hair in place and don't slip. They were delivered in an eBay bag, just loose no separation of sizes. The regular sized silk scr... See more
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I’m a sucker for a targeted ad and I bought this because I love a high pony when I work out… unfortunately it doesn’t survive a spin class, it was down the back of my head by the need of it. I got th... See more
Company replied
I contacted Pony-O support before buying because I wasn't sure which colour would be a good match for my hair. They replied really promptly and were very helpful, and the colour I chose was a good mat... See more
Company replied
Absolutely the best hair accessory I've ever bought! I have super fine hair but the pony2.O holds my ponytail firmly in place all day without coming loose. It feels so secure and comfortable and doesn... See more
Company replied
Company details
Written by the company
Now available in the UK! Unique hair accessories, that hold ANY hair type: fine or thick, curly or straight, long or short. No damage to the hair, no tension on the follicle, no annoying creases. Ditch the elastics! Say bye-bye hair tie, HELLO Pony-O!
Contact info
D2 Link Park, DT3 4FL, Weymouth, United Kingdom
- 01305 853799
- hello@pony-o.co.uk
- pony-o.co.uk
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Not great...disappointed
Not great...
The ladies in the videos have very long thick hair, maybe extensions. My hair didn't cover the bun barz and it was a struggle to tighten... Not very light either. Still had to use pins to cover it with my hair. Disappointed.

Reply from Pony-O UK
The band one didn't hold my hair up and…
The band one didn't hold my hair up and the Bun stick won't stay closed! Very disappointing

Reply from Pony-O UK
Useless waste of money
Useless waste of money. One of the most useless things I ever bought

Reply from Pony-O UK
Nice hairstyle addition with the BoGo
Product is doing what it says, just don’t expect volume miracles it like me you have thin hairs. What I like j though is how well it holds without pulling like a typical elastic does and I also love it with the added BoGO jewelry that’s what makes it stand out. The UK delivery was fast as I ordered from the UK website and I like that they plant trees to help with the environment as well. Only real cons is the price .. still bit too pricey for what it is. Minus £3 I would have bought 2 or 3 more

Reply from Pony-O UK
Great product which does exactly what…
Great product which does exactly what it is supposed to do. Excellent quality too.

Reply from Pony-O UK
Not for thick hair
I had high hopes for the Pony-O but it does not work for thick hair. The XL doesn't fit my hair through the diameter and the bar cannot support the weight of my hair. I've tried them in my 4 year old daughter's hair and they work but they're too big for her really. Unfortunately, you have to pay for returns so I'm left with a very expensive set of unusable bands and bars unless I want to spend yet more money for them to inevitably be lost by Royal Mail.

Reply from Pony-O UK
Fantastic company
Fantastic company, great products and value for money, highly recommend, will buy again, very pleased 😃

Reply from Pony-O UK

Reply from Pony-O UK
It’s a rubber band with wire nice idea…
It’s a rubber band with wire nice idea but it rips the hair, not gentle !!!would be better made out of a softer material

Reply from Pony-O UK
Easy to use
This my first experience of using Pony-O hair accessories and I really like them. Easy to use and very stylish.
Would definately recommend.

Reply from Pony-O UK
I’ve bought before
I’ve bought before - the smaller size - and loved them but these new ones do not seem to stay in my hair as well.

Reply from Pony-O UK
Two of my hair ties were broken
Two of my hair ties were broken. Customer service were brilliant, sending replacements out! I love my pony os!

Reply from Pony-O UK
Sadly this product does not work if you…
Sadly this product does not work if you have thick long hair, it slips down and gives the same effect as a hair tie, a sad droopy pony tail. It says it can be used on thick long hair, but it isn’t man enough and doesn’t work 😔

Reply from Pony-O UK
Website easy to use ….
Website easy to use ….. speedy delivery, updated right up to deliver vered

Reply from Pony-O UK
Item doesn’t work
Item doesn’t work, it held my hair in place for 5 minutes then it fell out, waste of money.

Reply from Pony-O UK
No delivery
We made an order on 30 July. It is now 15 August and no package from Pony-O yet. Debating if I should get a refund as it has been quite a while now. No satisfaction on product as we haven't recieved it.

Reply from Pony-O UK
Brilliant product and service
Brilliant product and service. It's a game changer for fine hair!

Reply from Pony-O UK
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