Pony-O UK Reviews 143

TrustScore 3.5 out of 5

3.7

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Rated 2 out of 5 stars

The Pony-O's themselves are very good to use and hold my long, very fine hair in place and don't slip. They were delivered in an eBay bag, just loose no separation of sizes. The regular sized silk scr... See more

Rated 3 out of 5 stars

I’m a sucker for a targeted ad and I bought this because I love a high pony when I work out… unfortunately it doesn’t survive a spin class, it was down the back of my head by the need of it. I got th... See more

Company replied

Rated 5 out of 5 stars

I contacted Pony-O support before buying because I wasn't sure which colour would be a good match for my hair. They replied really promptly and were very helpful, and the colour I chose was a good mat... See more

Company replied

Rated 5 out of 5 stars

Absolutely the best hair accessory I've ever bought! I have super fine hair but the pony2.O holds my ponytail firmly in place all day without coming loose. It feels so secure and comfortable and doesn... See more

Company replied

Company details

  1. Hair Product Store

Written by the company

Now available in the UK! Unique hair accessories, that hold ANY hair type: fine or thick, curly or straight, long or short. No damage to the hair, no tension on the follicle, no annoying creases. Ditch the elastics! Say bye-bye hair tie, HELLO Pony-O!


Contact info

3.7

Average

TrustScore 3.5 out of 5

143 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Fine if you don’t plan to bounce around

I’m a sucker for a targeted ad and I bought this because I love a high pony when I work out… unfortunately it doesn’t survive a spin class, it was down the back of my head by the need of it. I got the gold one and it looks good if I use a hair band first and then put this over… but defeats the object.
Works for a high pony if you’re not doing any high intensity exercise but it’s not ideal.

August 28, 2023
Pony-O UK logo

Reply from Pony-O UK

Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? It won't work with a hair band underneath, as the hair needs to be evenly distributed along the band when flat.
The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸

Rated 3 out of 5 stars

not for thick hair

Great, superfamily delivery. ordered a pony o for thick hair and it just won't work with my hair. I've too much hair for it to fold and hold so it's a no from me. maybe if you have normal or thin hair it would be great.

August 14, 2023
Unprompted review
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Reply from Pony-O UK

Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸

Rated 1 out of 5 stars

Disappointing

Unfortunately even the XL size isn’t sufficient for my thick hair, not recommended if you have thick hair

July 27, 2023
Pony-O UK logo

Reply from Pony-O UK

Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸

Rated 1 out of 5 stars

The band holds hair in place marginally…

The band holds hair in place marginally but does not give the illusion of a fuller ponytail as advertised

July 30, 2023
Pony-O UK logo

Reply from Pony-O UK

Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸

Rated 3 out of 5 stars

Good service

Good service, but the band isn't really living up to expectations. Bought it for my daughter, but it doesn't work for her. It just about works for me, but I'm not the one who needs it. It was a waste of money for us, but hopefully it works for other people.

July 25, 2023
Pony-O UK logo

Reply from Pony-O UK

Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸

Rated 3 out of 5 stars

It didn't do the job for my hair...It arrived quickly with instructions…

It arrived quickly with instructions how to use. Thus 3 stars instead of 1 star for the product.
When I first put it on, it felt like a firm and strong grip, however after 2hours it fell down the hair and hair got very loose. I also tried running with it on, unfortunately didn't hold for more than few mins.
1st i thought i might have put it wrong/incorrect but after a number of attempts when initially it always feels strong, it comes loose, I realises it's not my ability that's at fault.. it just doesn't hold my hair as per the promise..and I don't have thick hair...
So I give 1star for the pony-o product.

May 30, 2023
Pony-O UK logo

Reply from Pony-O UK

Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸

Rated 1 out of 5 stars

Just not that good

Just not that good
Falls out easily doesn’t stay bent in place and I have really think hair

Complete waste of money
Overpriced for an item that doesn’t work

May 30, 2023
Pony-O UK logo

Reply from Pony-O UK

Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸

Rated 2 out of 5 stars

Overpriced

Purchased two pony o's, one for myself and one for my daughter.
My daughter wore her pony o for dance class and it fell out - unlike it makes out in the video that it stays put when the model is shaking her head about.
They aren't good for curly or wavy hair in my opinion. Very overpriced for what they are. Seems they are just suited to people with thin straight hair which I'm sure they'll be great for👍

May 9, 2023
Pony-O UK logo

Reply from Pony-O UK

Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸

Rated 4 out of 5 stars

This is really good

This is really good, it doesn’t hurt and it holds my hair upright.

April 4, 2023
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Reply from Pony-O UK

Thank you so much for your feedback! We appreciate you taking the time to leave this review. - PONY-O™

Rated 5 out of 5 stars

Love these pony bands

Love these bands. Easy to use and the XL bands even deal with super thick hair. Love the choice of colours and delivery is super quick.

March 10, 2023
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Reply from Pony-O UK

Thank you so much for your feedback! We appreciate you taking the time to leave this review. - PONY-O™

Rated 2 out of 5 stars

Disappointed

Disappointed. I thought it would really take away the need for using an elasticated hairband, but found that it does not keep my hair in place as much as more traditional methods.

March 15, 2023
Pony-O UK logo

Reply from Pony-O UK

Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸

Rated 4 out of 5 stars

I like it but I will try a different…

I like it but I will try a different version for thicker hair as this one doesn't stay as tight as I would like it too. I still love it. Hair bobbles get matted and knotted in my hair when I do half up half down, very stressful getting the bobble and knot out after.
The pony o comes straight out and doesn't cause a knot!!

March 21, 2023
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Reply from Pony-O UK

Thank you so much for your feedback! We appreciate you taking the time to leave this review. - PONY-O™

Rated 5 out of 5 stars

Perfect

Perfect, thank you.

March 21, 2023
Pony-O UK logo

Reply from Pony-O UK

Thank you so much for your feedback! We appreciate you taking the time to leave this review. - PONY-O™

Rated 5 out of 5 stars

Love my new Pony O hair band

Love my new Pony O hair band. I’ve had lots of people comment on it. At first I was an unsure whether this would be an official pony O as I had only seen them from websites in USA. Thought I’d give this company a try. Turns out it is an official pony o product with the dots inside for grip along with the pony o trade stamp. Will definitely be buying more from this company especially as it will save on the US postage to the UK.

February 24, 2023
Pony-O UK logo

Reply from Pony-O UK

Thank you so much for your feedback! We appreciate you taking the time to leave this review. - PONY-O™

Rated 2 out of 5 stars

It’s not as easy as it looks and it…

It’s not as easy as it looks and it drops through the day . I had to put my pony in 3times as pony o fell out .😢

January 11, 2023
Pony-O UK logo

Reply from Pony-O UK

Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸

Rated 1 out of 5 stars

Pony o doesnt stay in my hair at all…

Pony o doesnt stay in my hair at all tried it 3 times and oat just slowly slips down.

January 7, 2023
Pony-O UK logo

Reply from Pony-O UK

Hi, sorry to hear you’ve not got on with PONY-O! We’d be happy to do a FaceTime to talk you through it? The inside is copper, and there are a few techniques to getting it to secure your hair easily. Please contact us for some instructional tips and videos 🌸

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