we ordered the wrong size of boots and contacted Ponykit .they said there would not be a problem exchanging them but as per their terms of sale we would be responsible for post and packaging costs whi... See more
Ponykit
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a girth, arrived quickly and well packaged, plenty of emails to let me know status of my order and choose delivery time/ day myself... Definately will be ordering from these guys again :)
We've moved to a new area of the UK from the Scottish West coast (wet) to Norfolk on the East coast (cold). My usual boots just didn't cut the mustard so I looked for something warm and waterproof bu... See more
Would definitely recommend ponykit to friends ( and have done). Really pleased with the rug I purchased online, the price it was and the service I received. I was kept up to date with the shipping pro... See more
People also looked at
Excellent service
Order delivered quickly and the Toggi boots were excellent value
November 25, 2014
Unprompted review
Very prompt delivery and follow up
I would definitely use this site again. Reliable, fast and value for money. A follow up email made sure I was happy and the returns procedure in case the goods did not fit
November 19, 2014
Unprompted review
Fast, efficient, as described.
Purchased a 6' Weatherbeeta Genero 1200 denier lite, standard neck. Good fit, not gappy around the neck. Warm and waterproof. Very pleased.
November 19, 2014
Unprompted review
Excellent prompt service very impressive
I was pleased and delighted to receive the boots I ordered the next day. If only all other orders could come so quickly. Thank you
November 18, 2014
Unprompted review
very good
Fast delivery in Europe (France) and very good price for the bought product
November 16, 2014
Unprompted review
ordered and delivered in amazing time frame
i bought these boots not being convinced i could trust footwear purchase to online retailer but i have been thrilled with them . great value , fabulous boots. love them and the website was so easy to use. Delivered in record time too. will def use again . good service is worth shouting about
November 15, 2014
Unprompted review
Recommended
Even though there was an unavoidable delay in receiving my goods I was kept informed of the reason and expected due date
Great service will be using them again in the future
November 15, 2014
Unprompted review
Trustworthy, efficient and good to know.
I was very impressed with the service from Ponykit; my order was delivered the next day, the price was competitive and the article just what I wanted.
November 14, 2014
Unprompted review
Great value for money and reasonably quick delivery
Really pleased with all the items I ordered - good updates from the company in terms of order received, being prepared, dispatch and delivery time - excellent value for money.
November 14, 2014
Unprompted review
Extremely happy with all items purchased.
All products as described. Posted and delivered promptly. Really happy with service.
November 13, 2014
Unprompted review
Extremely Helpful, Highly Recommend
I purchased a pair of boots from Ponykit which arrved the next day. I had ordered an extra wide top but when received they were to big. I contacted them and they asked me to return them and they would send me a smaller size. The whole process took under a week. Brilliant service. I highly recommend this company.
November 13, 2014
Unprompted review
Fantastic!
The boots are great, a little uncomfortable until you break then in but so worth it.. Service was good too, came next day with messages to tell me when it would be at my house.
November 13, 2014
Unprompted review
Fantastic service and unbeatable prices!
Cannot rate highly enough, great website, great products, great service and great prices. Why go anywhere else for your pony kit :-)
November 13, 2014
Unprompted review
Great communication, super fast delivery, would definitely recommend
I ordered a rug after being let down by another website. Product arrived less than 24 hours later - fantastic service 😄🐎😄
November 12, 2014
Unprompted review
Very good service
I ordered a pair of Dublin River Boots from here. Very good service and fast delivery.
I ordered the wrong size to start with but they were only too happy to help and no sooner had I sent the old ones back, the new ones arrived. Overall very happy.
November 10, 2014
Unprompted review
Excellent service
Well described, good communication & very prompt delivery!
November 8, 2014
Unprompted review
Well priced, quick delivery, great service! I recommend ponykit!
I found the website easy to navigate and the price competitive including delivery charge. Fast delivery. Great service.
November 7, 2014
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.