we ordered the wrong size of boots and contacted Ponykit .they said there would not be a problem exchanging them but as per their terms of sale we would be responsible for post and packaging costs whi... See more
Ponykit
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See what reviewers are saying
Ordered a girth, arrived quickly and well packaged, plenty of emails to let me know status of my order and choose delivery time/ day myself... Definately will be ordering from these guys again :)
We've moved to a new area of the UK from the Scottish West coast (wet) to Norfolk on the East coast (cold). My usual boots just didn't cut the mustard so I looked for something warm and waterproof bu... See more
Would definitely recommend ponykit to friends ( and have done). Really pleased with the rug I purchased online, the price it was and the service I received. I was kept up to date with the shipping pro... See more
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Brilliant Boots
Good product, well packaged and delivered swiftly - excellent
Excellent
Excellent service from Pony Kit. Item received within three working days and we were kept advised throughout the delivery period. FIRST CLASS.
If you need it quick order it at PonyKit :)
I ordered a Dublin Cambridge Tweed Jacket on Thursday afternoon and had it delivered the next day. I was very pleased as I needed it for hunting on Saturday. Thank you for a great customer service.
Great product, disappointing delivery service.
The product had the incorrect address on the outside of the packaging. The receiver opened the product to see the correct address inside the box. I received the product already opened by a stranger, which took away some of the excitement of spending over £100 on a special treat. Sad, as the product and value were great.
Spot on - good prices & good service
Would definitely recommend ponykit to friends ( and have done). Really pleased with the rug I purchased online, the price it was and the service I received. I was kept up to date with the shipping process and it arrived when all the notifications said it would, 3 days after purchase. Package received wasn't a big over sized box filled with annoying unnecessary polystyrene things either! Win. Would definitely use them again
Best value in town
These are the best boots around and at an unbeatable price,Highly recomended will be back in nine months for next order
AWESOME
I ordered some goods from Ponykit,brilliant service,absolutely fantastic delivery service,i received my goods the next day.Will be ordering from this establishment again.Good work and service.
Excellent - highly recommended
Prompt delivery, great price and the product was exactly what i wanted :-)
Brilliant!
Good choice, good price, speedy delivery..what's not to like :-)
Extremely efficient.
I ordered on the Sunday and it was confirmed on the Monday. Despatched and delivered quickly. Even got a text telling me the time👍
Find a bargain !
Promp delivery of excellent quality items. I saved at least 25 pds on a pair of favourite everyday riding boots . Many thanks ' see you again ' soon !
A great find
I came across PonyKit on the web via a Google search and am so pleased. Prices are excellent as is the customer service and easy returns. I would, and I have, recommended PonyKit to friends and family.
Fast, efficient, easy to deal with.
Delighted with service, well organized and fabulous constant updates on whereabouts of parcel. Well done.
Speedy delivery!!!
Great value for money, cheapest on the internet and great delivery!!!!!!
All you need for the best dressed horse
Rugs arrived really quickly and I was able to order what I wanted from the same site - they seem to be able to keep a wide variety in stock and at the right size - 6' 6" which is always difficult to get the unusual rugs as is most popular size.
Rugs fitted perfectly - but I have pretty much always used Weatherbeta so know my horse fits!
Good instructions enclosed with rug for customers who may be buying rug make they are not familiar with.
Super fast delivery and a 1 hour time slot - perfect!
I ordered some boots and I got an email the next day saying they'd be delivered the day after and it gave me instructions if I wanted to change it. Then in the morning I got another email giving me a 1 hour delivery slot which was fantastic as it saved me waiting in all day.
Brilliant service and fab boots too the cheapest I could find with free delivery anywhere!
I would definitely recommend Ponykit.
First class winning service.
From a field of hundreds of runners "Ponykit" sailed past the post in first place.
Absolutely first class service.
WILL be using them again 😄
Great service Fast delivery very friendly
I had concerns about the Weatherbeater rug advertised as I have never used this make before and it was for my 34 year old who required warmth without weight and a good fit I expressed my concerns to Ponykit and asked many other questions as well. Ponykit couldn't have been more helpful they replied to all my emails in a very friendly manner I had asked another company selling a shires rug but they said it was entirely up to me and gave no help at all and so I bought from Ponykits because of them taking the trouble to answer all my concerns and also offered me the option of returning the rug if I wasn't entirely happy, I am very happy and my old feller will be as well this winter.
Excellent Service
This was the first time we had used Ponykit and will definitely use again. Items purchased arrived next day. Perfect thank you.
fiendly-quick service
quick helpful service, next day delivery, delighted with my order, I Will use
Ponykit again. T P Brockley
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