Ponykit 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

we ordered the wrong size of boots and contacted Ponykit .they said there would not be a problem exchanging them but as per their terms of sale we would be responsible for post and packaging costs whi... See more

Rated 5 out of 5 stars

Ordered a girth, arrived quickly and well packaged, plenty of emails to let me know status of my order and choose delivery time/ day myself... Definately will be ordering from these guys again :)

Rated 5 out of 5 stars

We've moved to a new area of the UK from the Scottish West coast (wet) to Norfolk on the East coast (cold). My usual boots just didn't cut the mustard so I looked for something warm and waterproof bu... See more

Rated 5 out of 5 stars

Would definitely recommend ponykit to friends ( and have done). Really pleased with the rug I purchased online, the price it was and the service I received. I was kept up to date with the shipping pro... See more

Company details


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service, LOVE my boots!

I ordered the Dublin River Boots and they were very competitively priced from Ponykit. Emma was brilliant in responding quickly to my query concerning the fitting and availability of the boots and really friendly and helpful. The boots arrived even faster than I expected and are a perfect, comfortable fit, plus great looking quality. I haven't worn them yet because they're for my birthday, but I'm looking forward to being able to! I would absolutely use this company again.

October 8, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic

I had fantastic service and delivery, I asked Emma lots of questions before I bought Dublin River Boots and all I can say is I love them. Ordered Mon and they arrived Tues wow wow wow.......

October 7, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Can't fault the service, my order was delivered the day after ordering and I received text updates as to when it would be delivered so I could ensure that there was someone home to receive it! The rug I ordered is fantastic and was a great price to, will defiantly recommend and be ordering from ponykit again!

October 2, 2014
Unprompted review
Rated 4 out of 5 stars

embarassing packaging!

Pleased with speediness, and the stuff was what I ordered, but as a thirty-eight year old clinging to respectability, I felt very awkward signing for a package that had 'ponykit' on it. Nothing wrong with the name, as long as it stays in horsey circles only!!

I only hope the postie didn't think I was a fetishist!

September 30, 2014
Unprompted review
Rated 5 out of 5 stars

Nieve loves her new winter wardrobe

Never having bought any horse wear before I was a touch nervous about what I was buying. Don't need a neck or a neck cover is a must so I went for best of both worlds and bought a Weatherbeater with a removable neck. I measured Nieve as suggested and came out at 6ft 9ins. Checked several times always the same, I tried a 6ft 3 on her which was a good fit so I ordered the 6ft 3. May be a touch large but with another rug underneath it will be perfect for cold days and nights to come

September 30, 2014
Unprompted review
Rated 5 out of 5 stars

fantastic

I ordered mid afternoon and I had my new riding boots by 11am the next day. I had great communication regarding dispatch and time slot of delivery including the the name of the person delivering. Can't fault the service

September 28, 2014
Unprompted review
Rated 4 out of 5 stars

Fine

All straightforward, good service, exactly what you want.

September 26, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I was given help to measure correctly for a hat and personal recommendations when choosing jodhpurs for my grand daughter. I shall buy from pony kit again.

September 23, 2014
Unprompted review
Rated 5 out of 5 stars

excellent service !!!

The person who i placed the order with was friendly and helpful. My order arrived when promised and I was kept advised of it's progress. The boots I ordered were excellent value and I will order from this company again.

September 20, 2014
Unprompted review
Rated 5 out of 5 stars

very quick delivery.

I am very pleased with the product. it came right on time as was stated on my email so I didn't have to sit in all day.
very quick delivery.
I would defiantly use your website again.
thank you

September 18, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant company!!

I ordered a pair of Dublin boots and realised the next day I had put the wrong address on the delivery, I contacted Ponykit with my dilemma and a very nice lady said she would grab my delivery before it left and change my address as the boots had already been packed up. Service was brilliant arrived really quickly with no hassle at all. Would definitely use again

September 6, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look