Can't fault anything about the product or service we received ordered on Friday and received on Monday far earlier than expected! Will definitely be using you again - many thanks
POPPY & ZACH
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See what reviewers are saying
Thank you very much for this transaction The order was delivered without problem in France The seller is very friendly and competent Céline Merci beaucoup pour cette transaction La com... See more
Company replied
I received my order in really good time and my little girl loves it. Unfortunately I made a mistake on the delivery address and emailed them shortly after my order was placed to arrange for it to... See more
I ordered a baby outfit for a baby shower online but due to a computer glitch the computer allowed me to order the out of stock item. The manager was really helpful and called to discuss other items t... See more
Company details
About POPPY & ZACH
Information provided by various external sources
In January 2014 we opened our first retail store selling designer babies and childrens clothing, toys and footwear. Take a look at our cool Store virtual tour!
Our website has over 5000 fashionable products from designer brands like Joules, Angels Face, Emile Et Rose, Lilly & Sid, Mayoral, Converse, Fred Perry, and famous toy brands Micro Scooter, Melissa and Doug, Le Toy Van and Manhattan to name a few!
Follow us on social media for up to the minute product details, fabulous prizes and much more;
GOOGLE+
Contact info
Brantoms Wharf, LU7 1LA, Leighton Buzzard
- 01525 850215
- hello@poppyandzach.com
- poppyandzach.com
First order
Quick dispatch, arrived in perfect condition, I will shop again
Nervous-but needn't have been!
Nervous when I placed my order as I had not heard of Poppy & Zach before, but needn't have worried. Service, price, communication and delivery was all excellent - would use again without a doubt!
Fab service
Fab service, speedy delivery, great choice of products, great customer service
Fast response to questions
It is apparent this team work extremely hard and people should be mindful of this. Communication was of a very high standard, even though my item was going to be late, they worked hard to keep me up to date with the situation.
Lovely shop and staff very friendly too!!
Had a click and collect order and ended up buying more items in the shop! Will definitely use again!
Brilliant - fully recommend
Fantastic, order came quickly and with no problems.
Lovely Hatley coat delivered very quickly
The coat is lovely and arrived very quickly. I'd say the sizes are on the generous side, so it should last well. I'm very happy with the product and service.
Fantastic service
As described and dispatched and delivery was so quick which I didn't expect in December :)
Would use again
Great choice. Great service. Fast delivery. Thank you
Great product and service
Great experience shopping online. Product is lovely and service was great. Thank you.
Good service but wrong invoice
Ordered with discount codes but not applied on invoice. Quick response from customer service to sort out.
Ah-may-zing
I've only had exceptional service from Poppy & Zach!!
Amazing products at fantastic prices all topped with super fast delivery!
Update to my recent review
I must say after a slight delay with my order Poppy and Zach were most helpful and apologetic and got my order to me immediately. Excellent customer support. Would definitely use them again. Thank you for the speedy delivery once I contacted you.

Reply from POPPY & ZACH
User friendly
I have made two orders- both over the phone. The service has been friendly, helpful and the person I spoke to has kept in touch with me on the occasion which warranted it. The prices are fair and the delivery free and efficient. I woul go back to them.
Fantastic, quick, hassle free
I would highly recommend Poppy & Zach. My first time ordering anything and I am really happy with the fast efficient service. Will definitely shop again.
Beautiful items and great service x
I had an issue with a discount code, emailed in and had a response and resolution within minutes. Very Happy and will use again :-)
Prompt efficient delivery
The item ordered was delivered within the specified time frame, adequately packaged (but not over the top). Would definitely order from Poppy & Zach again!
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