Popular Lighting Reviews 319

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 141 reviews, reviewers overwhelmingly had a great experience with this company, often praising the products for their effectiveness and ease of use. Many customers found the lights to be bright and responsive, providing safety and convenience in various areas of their homes, including stairs and closets. The long-lasting battery charge and simple magnetic installation were frequently highlighted as significant advantages. Reviewers also consistently commended the company's excellent customer service, noting prompt replacements for faulty items and a genuine commitment to customer satisfaction. However, some customers experienced issues with product durability, reporting that lights stopped working or had faulty sensors after a short period. A few people also mentioned that the magnetic fixings were not strong enough, causing the lights to fall, and that the battery life was shorter than expected for continuous use.

What people talk about most

Product

Customers consistently note positive experiences with the product, praising its functionality, ease of use,... See more

Quality

Reviewers highlight positive aspects of quality, noting that many lights work great, are solid, and have a... See more

User experience

People report positive experiences with user experience, highlighting the ease of application, charging, and... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction and planning to... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the excellent and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love them, we first tried them out in daytime and not even a flicker of light, so stupidly we thought they were not working. Luckily we left them in position went to bed that night and we were ama... See more

Rated 5 out of 5 stars

I have been VERY carefully negotiating my steep stairs at night now for some time ( old man, old bladder ) and when I saw an advert for these motion lights I thought them worth a try. Glad I did… they... See more

Company replied

Rated 5 out of 5 stars

Great little gadget, does exactly as described and super easy to set up. Would like to celebrate also their fantastic customer service which is so hard to find these days. Mine arrived damaged, a repl... See more

Rated 5 out of 5 stars

My husband has Alzheimers and struggles at night to remember to turn on lights. Since getting the motion activated sensa lights he now has an illuminated pathway which enables him to get around safely... See more


Company details

  1. Lighting Store

About Popular Lighting

Written by the company

Popular Lighting – From Sweden, With Light

We’re a small team based in Sweden with a simple mission: to make everyday life easier, safer, and cozier through smart and simple lighting. When we started Popular Lighting, we wanted to create products that anyone could use — no tools, no wires, and no complicated instructions. Just lighting that works when you need it most.

Our most loved product is the Sensa Motion Light, trusted by tens of thousands of families worldwide. Customers use them on staircases, in closets, hallways, bedrooms, garages, and even outdoors — anywhere a little extra light makes a big difference. With Sensa, you don’t need to think about switches or batteries all the time. You simply place the light where you want it, and it turns on when it senses movement.

But for us, it’s not just about the lights. It’s about the people. As a small team, we’re proud to offer personal customer service, fast shipping, and a shopping experience you can trust. We read every review and listen to feedback, because each happy customer means the world to us.

Thank you for supporting our journey and letting us brighten your home, one light at a time.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

319 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great lights

Great lights, easy to charge and work really well as intended. I use them to light up backs of storage spaces which the light from my bulbs doesn’t reach.

January 6, 2026
Unprompted review
Rated 3 out of 5 stars

I had 3 in my order and only 2 are…

I had 3 in my order and only 2 are working so I’m not as impressed as I’d like to be

December 6, 2025
Popular Lighting logo

Reply from Popular Lighting

Hi Colleen,

Thank you for your review, and I’m really sorry to hear that one of the lights in your order isn’t working as expected.

We did respond to your email on December 20 and offered to send a replacement right away. We just needed a short video or a bit more information to understand the issue (what is not working?) and escalate it to our production team, but unfortunately we never received a reply.

We’re always happy to resolve situations like this and make things right. If you’d still like help, please reply to our previous email or reach out to us again and we’ll take care of it for you as quickly as possible.

Kind regards,
Popular Lighting Support Team

Rated 5 out of 5 stars

Great sensor light and a happy customer.

I bought a Sensa Motion Bar, initially, that worked perfectly and on the strength of that purchased a second. Unfortunately, the motion sensor was faulty. I contacted customer service via email and had fast responses with advice but it was evident nothing was going to work. Within a week a replacement was received which I'm pleased to say works perfectly. I'm very happy with the products and customer care. Thank you.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Helping us cope with dementia.

My husband has Alzheimers and struggles at night to remember to turn on lights. Since getting the motion activated sensa lights he now has an illuminated pathway which enables him to get around safely and gives him back a degree of independance. So helpful, thank you.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great little gadget

Great little gadget, does exactly as described and super easy to set up. Would like to celebrate also their fantastic customer service which is so hard to find these days. Mine arrived damaged, a replacement was sent immediately with no wrangling which was so welcomed. I’d definitely buy from this company again.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Sensa Motion Lights

I've purchased the Sensa Motion lighting and they are an outstanding product, works just as advertised. The customer service and support are amazing. Truly an easy and pleasant transaction.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Motion Sensitive Lights used in Power Outage

We have made great use of 6 of your motion sensitive lights, during recent power outages.
My husband has vision impairment, so moving around in a power outage is dangerous.
Your lights worked beautifully, and gave us peace of mind during the night.

November 29, 2025
Rated 5 out of 5 stars

A great company who truly value their…

A great company who truly value their customers. Cant fault Customer Service dept who resolved a problem of customer's making, not theirs, quickly and efficiently.
Product bought, Sensa lights, great purchase. One happy customer who can recommend this company.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

I was very sceptical about these sensor…

I was very sceptical about these sensor lights, however they are amazing. So easy to install and you charge them as you would your mobile. I’ve got them on automatic mode and it makes me smile each time they light up when i walk past 😁

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed customer

I bought the small round lights for the stairs and they are excellent so I then bought 5 of the motion strip lights for under the kitchen worktops as in their adverts they show them in this position. Firstly had difficulty getting them to stay up, they kept falling down. Secondly they are useless for prolonged time on as they run out of battery very quickly. Popular Lighting have since confirmed they are only for sensor lighting not continuously on. Would NOT recommend for under worktops as they are useless.
In cupboards they are fine.
An expensive and useless purchase.

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

I Never received a light

No light was received at At my apartment, 420 Nelson street Dalhousie New Brunswick E8C2B8

October 10, 2025
Popular Lighting logo

Reply from Popular Lighting

We’re very sorry to hear about your experience. The shipping carrier has confirmed that your package was unfortunately lost in transit and notified you directly via the link we sent you before. We completely understand your frustration, and we’ve already arranged for a new order to be sent to you right away.

You’ll receive tracking details as soon as your replacement ships. Thank you for your patience and understanding.

Kind regards,
Popular Lighting Team

Rated 5 out of 5 stars

Great invention

I purchased a set a few months ago for the darker areas of the house. Really useful and don't appear to need recharging very often. Bought a set as a Christmas present and then decided to order another set for ourselves again as you can't have too many. Very useful for the stairs now the evenings are dark early. Found it great for the bedroom as you don't disturb your partner if you need a trip to the bathroom. Would highly recommend this product. So nice to find a genuine product that works well at an affordable price.

October 10, 2025

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