Pop-Up Toy Shops Reviews 79

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Definitely would not recommend. When I received my order I was missing 2 items and after 3 emails over a week I finally heard back, with ridiculous requests. They offered me a refund as they were will... See more

Company replied

Rated 5 out of 5 stars

Managed to get a product that I'd been searching for for an insane price. On top of that, shipping was cheap, fast, and easy! An extra little gifty was included which will be an amazing little Chris... See more

Rated 5 out of 5 stars

Am thrilled with my purchases from Pop-Up Toy Shops! I was a bit dubious at first but after reading reviews I decided to make a purchase. The items are authentic and I could not be happier with not... See more

Rated 5 out of 5 stars

Great service and loved how they were exactly like the ones in Toy Story. Thanks for making my son and daughter-in-law exited to have these displayed in their awaiting bubs room.

Company details

  1. Toy Store
  2. Children's Toys Store
  3. Skate Shop
  4. State Park

Written by the company

Toy & Skate Pop-Up Shops


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

79 reviews

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Rated 5 out of 5 stars

Really good stuff

The shipping had a bit of a hiccup and ended up talking a lot longer but that was cause of the mail carrier the seller made sure to follow up with me about the order and check up on it and everything which was very nice of them I’m very happy with everything

September 29, 2022
Rated 5 out of 5 stars

Love it

Love it, my daughter was able to get a doll she had been searching for, and it didn't take long for package to arrive.

October 2, 2022
Rated 5 out of 5 stars

It all went as planned

It all went as planned, from purchase to delivery. Regular updates provided and met. I would use your company again and recommend it to others. Thank you.

September 23, 2022
Rated 5 out of 5 stars

Thoughtful seller.

I had to cancel my order due to losing my job and a refund was given without any questions. I hope to buy from when my circumstance improves. Thank you very, very much.

September 13, 2022
Rated 5 out of 5 stars

Glad I bought it

Glad I bought it, was so much better than the picture, my grandchild will love it. Delivered quickly & well packaged.

September 4, 2022
Rated 1 out of 5 stars

Definitely would not recommend ZERO stars

Definitely would not recommend. When I received my order I was missing 2 items and after 3 emails over a week I finally heard back, with ridiculous requests. They offered me a refund as they were willing to post out the item again. In total of $24. After another 3 emails I still have not heard anything and it’s now been well over one month since I have placed my order and still no refund. Absolutely awful customer service and extremely disappointed especially because my daughter paid for these items out of her pocket money. So disappointed. Will never order again from this website.

August 14, 2022
Pop-Up Toy Shops logo

Reply from Pop-Up Toy Shops

Contrary to the above, agreed refund of $24 was made on 7th August 2022 (refer link - https://popuptoyshops.com/images/customers/order-1218.PNG), shortly after agreement on outcome and one week prior to review.
May we suggest you check your Afterpay account as you appear to have overlooked the refund.

Rated 5 out of 5 stars

Excellent Service

The service from Pop-Up toy shops was excellent. My order was processed quickly and delivered promptly and the customer service team were able to help answer my questions.

May 10, 2022
Rated 5 out of 5 stars

Ooh!❤️

I give it a 5 star because it exceeded my expectation! My son loves it so much and his toy story collection is nearly done. Keep up the good work!❤️

April 22, 2022

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