The service provided to me by Porsche Newcastle and by senior customer advisor Louis Do has been truly exceptional. The communication with Louis from day one was flawless. The attention to detail in... See more
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Visited Porsche Newcastle JCT600 to view an approved used 911GTS, our host being Graeme Ross. An absolute pleasure to visit the Dealership, with Graeme making the day. Great hospitality, made to fe... See more
Company replied
Many thanks to all the team at Porsche Centre Newcastle, including Scott, Nick, Lee, James, Fraser, Ben Dale and Chris Archer for making my personal buying experience with yourselves simply except... See more
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Fantastic experience purchasing my first Porsche. James Eadington has been absolutely first class from my first visit walking through the door speculatively to the day of picking up my new Gen 3 Macan... See more
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Company details
- Porsche Dealer
- Auto Machine Shop
- Car Accessories Store
- Car Repair and Maintenance
- Electric Vehicle Charging Station
- Used Car Dealer
Written by the company
Porsche Centre Newcastle Since the first Porsche emerged in 1948, every model created has delivered an unrivaled driving experience. The Porsche principle is unique throughout the world of automotive engineering. It represents a company with strong ideals and a definite view how to approach things . JCT600 have represented the Porsche brand since 1967 .Driven by the motivation to take the innovative ideas of Ferry Porsche and use them to develop intelligent technologies, the promise to never forget where they came from and to focus on what Porsche do best: build exceptional sports cars.
Contact info
Silverlink Park, NE28 9ND, Newcastle Upon Tyne, United Kingdom
- 0191 2951234
- info@porschenewcastle.co.uk
- porschenewcastle.co.uk
4.6
Excellent
130 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Porsche Newcastle
I was lucky enough to be invited to the Porsche Newcastle branch golf qualification event at Matfen Hall. We were very well looked after by all the staff throughout the day and we had a fantastic game of golf with good company Even the weather was gorgeous. Thank you for a great day.
June 11, 2025
Unprompted review
Reply from Porsche Newcastle
We’re so pleased you were able to join us for our Porsche Newcastle golf qualification event at Matfen Hall. It’s fantastic to hear that you enjoyed the day — from the hospitality to the golf itself (and even the weather playing its part!).
Freya’s Masterclass
Freya was very well prepared for my Masterclass and she executed it very well. Freya was able to help me in setting up Porsche Connect and I have been able to enjoy the Car much more after Freya’s thorough overview.
Thank you Freya.
May 12, 2025
Unprompted review
Reply from Porsche Newcastle
Thank you for sharing such kind feedback about your Masterclass with Freya. We’re delighted to hear that she was so well prepared and able to guide you through Porsche Connect, helping you get even more enjoyment from your car.
Visited Porsche Newcastle JCT600
Visited Porsche Newcastle JCT600 to view an approved used 911GTS, our host being Graeme Ross. An absolute pleasure to visit the Dealership, with Graeme making the day.
Great hospitality, made to feel very welcome with no sales or time pressure. Very good discussions and information across the board and in detail of the GTS.
Great relaxed atmosphere and very good overall impression of a business centre ran well!
Thank you.
May 5, 2025
Unprompted review
Reply from Porsche Newcastle
Thank you for taking the time to share such wonderful feedback about your visit to Porsche Centre Newcastle. We’re delighted to hear that Graeme made your experience so enjoyable, providing a warm welcome, detailed discussions, and the relaxed atmosphere we always strive to create. It’s fantastic to know the hospitality and professionalism of the team left such a strong impression. We’ll be sure to pass on your kind words to Graeme, who will be very proud to have made your visit so memorable. We truly appreciate your comments and look forward to welcoming you back again soon.
Freya was fantastic for the Porsche…
Freya was fantastic for the Porsche Masterclass post purchase of the car, knowledgable, friendly and a great representation of porsche. Thank you
April 18, 2025
Unprompted review
Reply from Porsche Newcastle
Thank you for your kind words about your Porsche Masterclass. We’re so pleased to hear that Freya made the experience both informative and enjoyable. Her knowledge, friendly approach, and passion for the brand really do make her a fantastic representative of Porsche, and she’ll be delighted to know she helped you get even more from your car. We appreciate your feedback and look forward to welcoming you back to Porsche Centre Newcastle again soon.
The Porsche Masterclass
The Porsche Masterclass is a logical and very useful follow-up to the official handover process. Freya - at Porsche Newcastle - was very personable and helpful, providing excellent information and a valuable insight into the many functions of the Macan. She was able to answer all of my questions and demonstrated a very good knowledge of the car’s capabilities; a pleasure to deal with and a credit to the dealership.
April 10, 2025
Unprompted review
Reply from Porsche Newcastle
Thank you for sharing such thoughtful feedback about your Porsche Masterclass. We’re delighted to hear that you found it such a valuable extension of the handover process, and that Freya was able to provide the insight, knowledge, and support to help you enjoy your Macan to the fullest.
Freya was very helpful.
April 14, 2025
Unprompted review
Reply from Porsche Newcastle
Hi Francesco Santinon, thank you for taking the time to leave a review for us at Porsche Centre Newcastle. We're happy we could meet your expectations!
Freya was very helpful and knew the car
March 25, 2025
Unprompted review
Reply from Porsche Newcastle
Hi Francesco Santinon, thank you for taking the time to leave a review for us at Porsche Centre Newcastle. We're happy we could meet your expectations!
Porsche - premium quality and premium representatives
Such enthusiasm and knowledge about the Porsche brand was infectious. Just when you thought Porsche couldn’t get any better their Newcastle representatives show they are up to the superlative quality of the brand!
Well done both them and Porsche.
Loyalty is hard won and together they “knock it out the park”
March 26, 2025
Unprompted review
Reply from Porsche Newcastle
Thank you for your amazing feedback!
We’re delighted to hear that our team's enthusiasm and knowledge made such a lasting impression. At Porsche Newcastle, we strive to match the exceptional quality of the brand with equally outstanding service. Your loyalty and kind words mean the world to us, and we look forward to welcoming you back in the future.
The service provided by Jaimine is…
The service provided by Jaimine is fantastic .
March 27, 2025
Unprompted review
Reply from Porsche Newcastle
Li Pei Fong, we're glad you had such a wonderful experience with us!
Masterclass experience
I had a masterclass with Freya a few days ago, during which she helped me massively with all the functions in my new Porsche 911.She was very knowledgeable and carried out her task professionally. My driving experience has improved since and I would strongly recommend fellow new purchasers to take up this option.
March 25, 2025
Unprompted review
Reply from Porsche Newcastle
Thank you for your wonderful feedback!
We’re delighted to hear that Freya’s Masterclass helped enhance your driving experience and knowledge of your new Porsche 911. Ensuring our customers feel confident and fully understand their vehicle’s features is a key part of what we do.
We truly appreciate your recommendation and are always here if you need any further assistance. Enjoy your Porsche!
Best regards,
The Porsche Centre Newcastle Team
Fraya Edwards was very knowledgeable…
Fraya Edwards was very knowledgeable and helpful during the Virtual Materclass meeting.
March 25, 2025
Unprompted review
Reply from Porsche Newcastle
Thank you for your feedback!
We’re delighted that Freya Edwards provided a knowledgeable and helpful experience during your Virtual Masterclass. Ensuring our customers feel confident and well-informed about their Porsche is a top priority, and we’re glad Freya made a great impression.
If you ever need further assistance, we’re always here to help!
Best regards,
The Porsche Centre Newcastle Team
Excellent service and great staff
Over the moon with the service I got from the staff, the process was so easy and I was driving away in my new car within a few weeks!! Special thanks to Ben for making everything seem so easy and being so helpful and to Jamie for helping me with all the technical bits. Can’t be happier!
March 18, 2025
Unprompted review
Reply from Porsche Newcastle
Thank you for your amazing review!
We’re thrilled to hear that you had such a smooth and enjoyable experience at Porsche Centre Newcastle. Ben and Jamie will be delighted to know they made everything so easy for you!
Enjoy your new Porsche, and we look forward to seeing you again in the future.
Best regards,
Newcastle Porsche: Top-notch service
I recently purchased a Porsche Cayenne and had an absolutely fantastic experience from start to finish. Paul was amazing – he made the entire process seamless and enjoyable, and his professionalism and attention to detail truly stood out. Ben, the showroom manager, was also incredibly insightful and took the time to answer all of my questions thoroughly, making me feel completely confident in my purchase.
What really impressed me was the extra mile the team went to — since I was coming from Kent to pick up the car, they arranged a hotel stay for my family, which made the whole experience even more special and stress-free.
Top-notch service, great team, and a beautiful car — I couldn’t be happier!
March 22, 2025
Unprompted review
Reply from Porsche Newcastle
Thank you for your fantastic review!
We’re delighted to hear that Paul, Ben, and the team made your Porsche Cayenne purchase such a seamless and enjoyable experience. Going the extra mile for our customers is something we take great pride in, and we’re so pleased that the hotel stay helped make your journey from Kent even more special.
We truly appreciate your kind words and look forward to welcoming you back in the future. Enjoy your Cayenne!
Best regards,
The Porsche Centre Newcastle Team
Reply from Porsche Newcastle
Hi Vivienne, we're happy you found our staff to be so supportive during your experience here at Porsche Centre Newcastle. See you soon!
We bought a car in February last year…
We bought a car in February last year from Ben, and returned to see about another. Whilst the guys didn’t have anything in stock for our specifications, they accommodated test drives and tried to source our dream car. Whilst we did not buy a car this time, we will use the centre for servicing and would happily purchase in future.
November 23, 2024
Unprompted review
Reply from Porsche Newcastle
Thank you for taking the time to share your experience with us. It’s wonderful to hear that Ben and the team provided you with such accommodating service during your visit. While we regret that we didn’t have your dream car in stock this time, we’re delighted you gave us the opportunity to assist you and explore options together.
Great Customer Service - Abbie Christie
I visited Porsche Centre Newcastle last week and the customer service was phenominal. I wasn't looking to purchase a car at that moment in time however all of the staff made us feel very welcome. In particular Abbie Christie took the time to offer us hot drinks and spend a large amount of time talking to us. We were made to feel very welcome and had a great day!
September 12, 2024
Unprompted review
Reply from Porsche Newcastle
Thank you for sharing such a wonderful review! We're delighted to hear that you had a great experience at Porsche Centre Newcastle, even without the intention to purchase. It's fantastic to know that Abbie Christie and the rest of our team made you feel so welcome and took the time to ensure your visit was enjoyable.
We always strive to provide exceptional service to every guest who walks through our doors, and we're so pleased that we could make your day a memorable one. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out.
Had a Porsche since my early 20's
Had a Porsche since my early 20's, disgusted at the way Porsche Newcastle is treating it's customers, well now its been franchised. Porsche used be like a family, staff new you, knew your car, very personal experience, it's far from that now... My last visit i was told not sure what the fault is, but it's going to cost £1600 n after that we will investigate it further at further costs if that doesn't work, i ended up paying the diagnosis fee for nothing as they didn't diagnose the fault, i took it to another specialist who fixed the fault in 2 days for £600. I would advise looking elsewhere to look after your Porsches. Times are changing...
July 12, 2024
Unprompted review
Reply from Porsche Newcastle
Thank you for sharing your feedback with us. Our business model is based on labour costs and the time required to perform accurate repairs. While we could have diagnosed the fault, it would have been charged by the hour, as a thorough investigation is necessary to ensure precision.
At Porsche Newcastle, we have the latest diagnostic equipment and Porsche-trained technicians who follow rigorous processes to maintain the highest standards. Our goal is to deliver top-tier service, and that requires thoroughness in identifying and addressing any issues with your vehicle.
We understand that you found a solution elsewhere, but we want to assure you that our approach is designed to provide long-term reliability and performance. If you have any further questions or would like to discuss your experience further, we're available to assist.
James Clark
Aftersales Manager
One of the best dealerships I’ve been to.
Popped into Porsche Newcastle today for some advice about my new 911. The team were very welcoming. I was offered a drink on arrival by Gill and then introduced to Ben- he answered my questions and gave me his contact information for any future assistance.
Good service is hard to find at times- not in Newcastle it seems.
August 19, 2024
Unprompted review
Reply from Porsche Newcastle
Thank you for stopping by Porsche Newcastle and sharing your experience! We’re delighted to hear that you felt welcomed by our team. Gill and Ben will be thrilled to know that they made your visit enjoyable and informative.
Providing excellent service is our top priority, and it's wonderful to hear that you experienced this firsthand. Should you have any more questions or need further assistance with your new 911, Ben and the rest of our team are here to help.
We look forward to seeing you again soon!
Fantastic and friendly service following a breakdown
I had an issue with all the lights coming up on the dash of my Porsche Macan on the journey up to Bamburgh for a family holiday. Several Porsche garages along the way said that they could not see us that day, but I stopped at Porsche Newcastle as it was on the way. They agreed to fit the car in and promised to have it ready before I was due to leave the area the following Friday. After overhearing my telephone call to my breakdown insurance company regarding a courtesy car, the manager offered me a Panamera to use for the week.
The team there were so friendly, and I was so grateful that they could help me out despite just dropping in. They replaced all the ABS sensors and did a complimentary check on the car. Thank you Newcastle. Special call-out to the girls on the reception who were so friendly and lifted our spirits on what was a stressful day.
May 24, 2024
Unprompted review
Reply from Porsche Newcastle
Thank you for sharing your experience with us. We're thrilled to hear that our team at Porsche Newcastle was able to assist you during your family holiday.
We're glad we could accommodate your urgent visit and resolve the issue with your Porsche Macan's ABS sensors in a timely manner. It’s wonderful to know that the Panamera courtesy car provided you with some peace of mind during your stay.
We always strive to offer exceptional and friendly service, so it’s heartwarming to hear that our staff, especially the reception team, were able to lift your spirits on a stressful day. Your kind words will surely be shared with the entire team.
Thank you once again for choosing Porsche Newcastle. We hope the rest of your holiday was enjoyable and look forward to serving you in the future.
Fantastic service from Jamie at Porsche…
Fantastic service from Jamie at Porsche Newcastle .. from the day I went into dealership I couldn’t have been treat better by jamie , simon and indeed all the staff .. level above any other dealerships I’d been in lately and Iv been in a few ! If your on the fence of can I buy a Porsche pop in and see them you might just be surprised! Thanks again highly recommended..
March 29, 2024
Unprompted review
Reply from Porsche Newcastle
Thank you very much for the wonderful review, we're extremely pleased to hear that your experience was an enjoyable one and that everyone at the centre made you feel welcome. We look forward to welcoming you back for your next visit.
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