Porscheteesside Reviews 504

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent service from Javid, nothing is too much trouble for him. Professional and friendly service. This is now the third 911 we have purchased through him and he has provided us with excellent cust... See more

Rated 5 out of 5 stars

Wonderful experience from walking in to driving out! Keith helped us source our dream family car without any stress and ease from start to finish. We were made to feel welcome from the minute we en... See more

Company replied

Rated 5 out of 5 stars

I booked a trackday at the last minute & Porsche Teesside were able to help me out at short notice. I needed a side to side rear wheel rotation to help maximise tyre wear. I was greeted & offered re... See more

Company replied

Rated 5 out of 5 stars

Collected our Macan T Thursday morning - what a lovely experience. Javid Rehman has looked after us since the beginning of the process and honestly can’t recommend him enough. The customer service is... See more

Company replied

Company details

  1. Car Dealer
  2. Auto Body Parts Supplier
  3. Car Service

Written by the company

The stunning, state-of-the-art facility at Porsche Centre Teesside is set in over two acres of land, and offers you the world of Porsche under one roof. The Centre includes an impressive 16 car showroom, as well as exterior parking for up to 101 cars and a 12-bay service workshop, with an MOT station. Customers can now benefit from a Direct Dialogue bay, where cars can be assessed on any necessary work highlighted and explained to you before it commences. Whether you are purchasing a new or Porsche Approved pre-owned car, having a service or repair, ordering parts, or just finding out a little more about Porsche, our specialist team is dedicated to delivering outstanding service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

504 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing customer service

Big T, been in today and Steve T was so helpful. Answered all questions I had, was so helpful in the process and helped me find my perfect car. Thank you so much I really appreciate the amazing customer service - thanks again.

January 28, 2023
Unprompted review
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Reply from Porscheteesside

Thank you Kat for taking the time to rate your experience with us a 5-star. We strive to deliver the best customer service and are pleased that Steve was able to help you choose the perfect Porsche model. We hope to welcome you back to experience Porsche Teesside again soon. Have a fantastic week!

Rated 5 out of 5 stars

Sales consultant very knowledgeable of…

Sales consultant very knowledgeable of the product. Very courteous to listen all the questions and adressing each and every of them them truthfully and with 100% transperency. In short they have gained my trust which is very important for a dealer to earn.

January 27, 2023
Unprompted review
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Reply from Porscheteesside

Good morning Himadri, we really appreciate your praise and kind comments about our team. Thank you for taking the time to let us know how we did. We look forward to your next visit! Have a fantastic weekend!

Rated 5 out of 5 stars

Great service from Chris Wilson and the…

Great service from Chris Wilson and the team at Porsche Centre Teesside. Seamless collection & delivery service, will use them again. Very professional.

January 26, 2023
Unprompted review
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Reply from Porscheteesside

Hi Jon, thank you so much for your amazing feedback of our Porsche Centre and sharing your recent experience with us. We hope to see you again soon. Have a fantastic weekend!

Rated 5 out of 5 stars

Big shout out to Keith & Ross & Tim am…

Big shout out to Keith & Ross & Tim am based in Scotland my local Porsche said things needed repaired on car which wasn’t warranty tried to bluff me off. Credit to Porsche Teeside for stepping in and correcting them. Shows real desire and true colour that they do care about their customers
Thanks Porsche Teeside. When I need a new Porsche I will be coming back for an exchange one day😊 wouldn’t choose another Porsche other than Teeside

January 26, 2023
Unprompted review
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Reply from Porscheteesside

Good afternoon Naz, thank you for sharing your experience with both our sales and our service teams, we're thrilled to have resolved your issue and turn this experience into a positive one, We are very proud of the service we provide here at Porsche Teesside, please don't hesitate to get in touch if there is anything additional we can do for you.

Rated 5 out of 5 stars

I have approached Porche Teeside to…

I have approached Porche Teeside to order a Taycan. I was really impressed with the thorough and prompt service offered to me by Mr Javed Rehman. I was taken through the various options available by Jav, had all my questions answered and would definitely recommend anyone to this centre if you are looking for a Porche. It was a pleasure to be served by such efficient and friendly staff.

January 23, 2023
Unprompted review
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Reply from Porscheteesside

Good morning Raaj, thank you for your amazing review, Jav really does pride himself on providing outstanding customer service, it has been our pleasure to share your journey with you from spec through to the order of your Taycan. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great Day from all of us at Porsche centre Teesside!

Rated 5 out of 5 stars

Premium Customer Service

Customer Service and Engineers works were first class. A special thankyou to Andrew and Tim from customer services for taking time to understand issues and resolving them. As a previous Lexus owner for many years I can honestly say Porsche Teesside customer care tops the bill. Thankyou

January 12, 2023
Unprompted review
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Reply from Porscheteesside

Good morning Ted, thank you for your kind review, we are so pleased Tim and Andrew and our team managed to resolve your issue and turn your experience into a positive one. Thanks again for taking the time to leave us a review its much appreciated and we hope to see you again in the future.

Rated 5 out of 5 stars

Only in for an MOT but always worth the…

Only in for an MOT but always worth the health check especially when recently the car has been around Europe.
Jade looked after me and kept me updated throughout the day. Spot on service as always.

January 23, 2023
Unprompted review
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Reply from Porscheteesside

Good morning Stephen, thank you for the 5 star rating! We're so pleased Jade and our team were able to deliver exemplary service. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great week!

Rated 5 out of 5 stars

Purchase of a Macan

Representative at showroom was Steve Duffy who made the experience really great as his knowledge on the car I bought was outstanding coupled with this was that he had a great sense of humour and kept me updated at every stage of the purchase.

MANY THANKS

November 20, 2022
Unprompted review
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Reply from Porscheteesside

Thank you for the excellent feedback Steve is incredibly professional and will be delighted to see your comments. Thanks again and we look forward to seeing you again very soon, take care, Julie

Rated 5 out of 5 stars

Excellent service

January 21, 2023
Unprompted review
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Reply from Porscheteesside

Thank you Uju, for the five star rating we really do appreciate it, thanks again and we look forward to welcoming you back to Porsche Teesside Centre!

Rated 5 out of 5 stars

We have purchased 2 cars from Porsche…

We have purchased 2 cars from Porsche teeside and both times the service has been excellent. We now would not consider going anywhere else even though we travel from Leeds. Everyone is friendly and helpful and David Singh always goes above and beyond to make the experience faultless. Thankyou team Porsche Teeside we will be back.

January 20, 2023
Unprompted review
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Reply from Porscheteesside

Good morning Michelle, thank you so much for the lovely review, we love hearing from our regular customers that keep coming back, our main aim is to always to provide outstanding customer service with a team that will go above and beyond to ensure that you have a great experience, You are always welcome at Porsche Centre Teesside and we are looking forward to dealing with you again in the future!

Rated 5 out of 5 stars

Problems solved sympathetically

Rear heated seats not working,solved by turning off child lock.
Condensation issues positive recomendations suggested. Chris Wilson was able to solve with a helpful and sympathetic manner to understand and deal with the issues.

January 19, 2023
Unprompted review
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Reply from Porscheteesside

Good Afternoon and thank you for taking the time to let us know how we did, we really do appreciate your feedback. Chris will be so pleased to hear you were satisfied with your visit and your kind words will be passed on to him. We are here if you need anything further, in the meantime take care and have a great weekend!

Rated 5 out of 5 stars

I have just collected my new car

I have just collected my new car! I’m thrilled with the car but delighted by the service we have received.

Steve Teasdale has provided attentive, considerate and exemplary customer service.

The hand over was completed efficiently, in detail and very precisely.

Thanks for such super service.

January 20, 2023
Unprompted review
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Reply from Porscheteesside

Good afternoon Helen, thank you so much for your amazing feedback on your recent experiences with us, Steve really is an asset to our team and its brilliant to hear the service you received was a a truly five star experience, i will be passing your comments onto Steve right away. We hope you enjoy your new car Helen and look forward to seeing you again soon!

Rated 5 out of 5 stars

Great service from Porsche Teeside

Chris and Andy were so friendly, helpful and knowledgeable. Got my issue solved and corrected. Many thanks guys !!!. Much appreciated 😁

January 20, 2023
Unprompted review
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Reply from Porscheteesside

Thank you for the 5 star rating , that's brilliant feedback and i'm delighted to hear that Chris and Andy were able to provide excellent customer experience, Have a great weekend!

Rated 5 out of 5 stars

Lived a dream

Keith was brilliant from start to finish. Always up front about the issues we faced while manufacturing was recovering from the impacts of covid, Ukraine etc….
Handover was superb - lived a dream!!!

January 18, 2023
Unprompted review
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Reply from Porscheteesside

Good morning Stephen, Firstly congratulations on your Porsche and welcome to the family! Keith really is an asset to our team and its great to hear that the process has been a positive one in these challenging times. Thank you again, and we look forward to dealing with you again in the very near future!

Rated 5 out of 5 stars

Second handover

Ben provided an excellent insight into a variety of features available on the vehicle

A very worthwhile exercise and I would encourage any new owner to take advantage of this follow up service

Ben maintained the professional approach to customer care experienced with everyone I had occasion to deal with as a new customer to Porsche Teesside

Mike S

January 16, 2023
Unprompted review
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Reply from Porscheteesside

Thanks Mike for your brilliant feedback, I am delighted Ben has worked hard to give you the best remote customer experience. Enjoy your car and if you need anything from our team please just ask, have a lovely weekend!

Rated 5 out of 5 stars

Excellent super fast service

Excellent super fast service.
Lovely courteous staff.

January 18, 2023
Unprompted review
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Reply from Porscheteesside

Hi Karen, we really appreciate your feedback and your kind words, your comments will be passed on to the whole team! Have a great weekend and we hope to see you again soon.

Rated 5 out of 5 stars

Very friendly and approachable

Very friendly and approachable - great service

January 19, 2023
Unprompted review
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Reply from Porscheteesside

Good Afternoon Susan, we thank you for your review of Porsche Centre Teesside we love to hear how we are doing and means so much to us. We hope to see you again soon have a great day!

Rated 5 out of 5 stars

1st class service and attention to…

1st class service and attention to detail, and staff so friendly and helpful.

January 18, 2023
Unprompted review
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Reply from Porscheteesside

Hi Gary, we are so pleased to read such a positive review of your recent experience with us at Porsche Centre Teesside, we hope to see you again soon, if you need anything further please just contact us and we will be more than happy to help. Have a fabulous weekend!

Rated 5 out of 5 stars

Excellent service from Teesside Porsche…

Excellent service from Teesside Porsche once again . Especially to Chris

January 18, 2023
Unprompted review
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Reply from Porscheteesside

Good Afternoon Martin, we really do appreciate your review of your visit to Porsche Centre Teesside, it was a pleasure to welcome you and we look forward to seeing you again.
Take care and have a great weekend!

Rated 5 out of 5 stars

Very helpful sales consultant

January 12, 2023
Unprompted review
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Reply from Porscheteesside

Good Afternoon and thank you for taking the time to award us with 5 stars, we are here if you need anything further, but in the meantime, from the whole team at Porsche Centre Teesside take care and have a great day!

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