Porscheteesside Reviews 504

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from Javid, nothing is too much trouble for him. Professional and friendly service. This is now the third 911 we have purchased through him and he has provided us with excellent cust... See more

Rated 5 out of 5 stars

Wonderful experience from walking in to driving out! Keith helped us source our dream family car without any stress and ease from start to finish. We were made to feel welcome from the minute we en... See more

Company replied

Rated 5 out of 5 stars

I booked a trackday at the last minute & Porsche Teesside were able to help me out at short notice. I needed a side to side rear wheel rotation to help maximise tyre wear. I was greeted & offered re... See more

Company replied

Rated 5 out of 5 stars

Collected our Macan T Thursday morning - what a lovely experience. Javid Rehman has looked after us since the beginning of the process and honestly can’t recommend him enough. The customer service is... See more

Company replied

Company details

  1. Car Dealer
  2. Auto Body Parts Supplier
  3. Car Service

Written by the company

The stunning, state-of-the-art facility at Porsche Centre Teesside is set in over two acres of land, and offers you the world of Porsche under one roof. The Centre includes an impressive 16 car showroom, as well as exterior parking for up to 101 cars and a 12-bay service workshop, with an MOT station. Customers can now benefit from a Direct Dialogue bay, where cars can be assessed on any necessary work highlighted and explained to you before it commences. Whether you are purchasing a new or Porsche Approved pre-owned car, having a service or repair, ordering parts, or just finding out a little more about Porsche, our specialist team is dedicated to delivering outstanding service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

504 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service Throughout

Great service from initial order through to taking delivery of my new Cayenne
I was looked after by Suvodeep who was always very friendly and polite and was able to answer my many questions
Highly recommended

January 13, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good Afternoon, it is great to read your kind words following your recent experience with Porsche Centre Teesside. We love to hear how we are doing and Suvodeep will be thrilled to read your positive feedback, he really is passionate about his customers and their buying journey. Please enjoy your fantastic Cayenne it is an amazing car and if you need us for anything further please so get in touch. Thank you again for choosing Porsche Centre Teesside... have a great day!

Rated 5 out of 5 stars

Fantastic Service

Fantastic service, highly recommended. Great customer service and support throughout the purchasing process. A big thank you to David and the team

January 13, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good Afternoon, we really appreciate your feedback regarding your recent experience with us at Porsche Centre Teesside. David really is passionate about all of his customers, providing them with an exceptional purchasing journey. Thank you for the recommendation and we look forward to welcoming you back again, please enjoy your new car and have a great day!

Rated 5 out of 5 stars

Exceptional Experience

What a fantastic experience and premium showroom!

Initially looking at purchasing a new Macan, given the industry wait times, Steve quickly identified a used Macan whilst I wait for a new one. He was incredibly welcoming and accommodating, arranging a test drive at short notice and delivered the vehicle in 1 week over the Christmas period. The whole process was polished, professional and personable.

This is my first time purchasing from the brand and the customer service was not only second to none, but a different class to what I have experienced from other manufacturers. A big thanks to Steve Duffy and the rest of the Porsche Teeside team for such an enjoyable experience. Looking forward to the next one.

December 29, 2022
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good afternoon Matt, firstly congratulations on your first Porsche and welcome to the family! Steve really is an asset to our team and it is brilliant to hear your experience was so enjoyable, going above and beyond. Thank you from everyone at Porsche Teesside for your business. I will be passing your comments on to Steve right away. We look forward to welcoming you back to Porsche Centre Teesside in the not too distant future. Have a fantastic week!

Rated 5 out of 5 stars

Good product knowledge and service from…

Good product knowledge and service from the team. Also the reception staff were very friendly and approachable.

I dealt mainly with Suvodeep Paul who was very helpful .

December 30, 2022
Unprompted review
Porscheteesside logo

Reply from Porscheteesside


Good afternoon Steve, we really appreciate your praise and kind comments about our team. Thank you for taking the time to let us know how we did. We look forward to your next visit!

Rated 5 out of 5 stars

Been dealing with Kieth and he has all…

Been dealing with Kieth and he has all ways kept informed twice a month about delivery dates a pleasure to deal with and very professional,I’ve now got my delivery date, many thanks Kieth

January 14, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good afternoon Mr Smith, we really appreciate your praise and kind comments about Keith. Thank you for taking the time to let us know how we did. We look forward to your next visit!

Rated 5 out of 5 stars

Informed, helpful, brilliant experience .

David and Steven T were wonderful.
Helpful, insightful, generous with their time and well informed.
The experience at Teeside has been by far the best we have received at Porsche dealerships to date. We wouldn’t hesitate to recommend them and the dealership.

January 14, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good afternoon Dan, we really appreciate your praise and kind comments about our team. Thank you for taking the time to let us know how we did. We look forward to your next visit! Have a great week!

Rated 5 out of 5 stars

Great people at Porsche Teesside!

The full team at Porsche Centre Teesside are great. They care and that’s so important. David Singh And Simone Clennell in particular have worked hard to make me feel valued as a customer and been on hand at any time if needed.

December 22, 2022
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Hi Brad, thank you so much for your positive comments, Simon and Dave are incredibly passionate about what they do and I’m sure they will all be delighted to hear about your feedback. Have a great weekend!!

Rated 5 out of 5 stars

Just want to save fantastic experience…

Just want to save fantastic experience with Dave he was so helpful. Would defiantly recommend Porsche Teeside

January 13, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Hi Andrew, thank you so much for the 5 star rating. It's great to read you had such a positive experience at Porsche Teesside. I will make sure to let Dave know about your kind words. We hope to see you again in the future. Have a fantastic week!

Rated 5 out of 5 stars

From start to finish Dave was an…

From start to finish Dave was an absolute pleasure to deal with. Professional from start to finish , Any request or query I had was meet , I feel like they couldn't do enough to make sure I was happy with my new car. I would definitely recommend Porsche Teesside to anyone wanting to purchase their dream car..thank you to Dave for making my first porsche such an enjoyable experience.

January 13, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good morning, thank you for taking the time to share your experience with our Porsche Teesside team, in particular, Dave. We are very proud of the experience we provide and are thrilled to hear how impressed you've been. We look forward to welcoming you back in the future. Have a fantastic week!

Rated 5 out of 5 stars

exceptional service from Porsche…

exceptional service from Porsche Teesside again. Chris at service was very customer focussed and extremely efficient.

January 13, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Hi Andrew, thank you for taking the time to rate your experience with us 5 star, we really do appreciate it. Have a fantastic week! See you again soon!

Rated 5 out of 5 stars

Service enquiry

I visited the dealership today with a service enquiry and was dealt with by Jade Stewart.
My initial questions were answered and following this i will be contacting Jade to arrange my upcoming service.
Was made welcome and enjoyed a cappuccino whilst I was there.

January 12, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Hi Andrew, that’s brilliant feedback and I’m delighted to hear that Jade has worked hard to give the best experience. We look forward to welcoming you back in the near future!

Rated 5 out of 5 stars

The best customer service I’ve ever had…

The best customer service I’ve ever had from Porsche Teesside!

Chris has gone above and beyond, my recent experience whilst my car was in for repairs and service was superb! His communication, dedication to ensuring I was kept informed all the way, and finding a cost effective and suitable solution to fix my car was five star.

Top job all round. Thank you

January 12, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Hi Mike, we are so pleased to hear Chris went above and beyond for you. Reviews like this give us motivation and help us ensure we provide high-quality care to all of our customers. Thank you once again for taking the time to rate us 5 star. Have a fantastic week!

Rated 5 out of 5 stars

Amazing experience

Amazing experience, thanks

January 12, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good afternoon Jake, thank you so much for taking the time to rate your experience with us 5 star. Have a fantastic weekend and we hope to see you again!

Rated 5 out of 5 stars

Sourced a high spec Taycan from…

Sourced a high spec Taycan from distance. Steve was very professional and pulled out the stops to get the car ready and go the extra mile.

January 12, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Thank you Julie for taking the time to rate your experience with us a 5-star. We strive to deliver the best customer service and are pleased Steve was able to help you choose the perfect Porsche model. We hope to welcome you back to experience Porsche Teesside again in the future! Have a fantastic weekend!

Rated 5 out of 5 stars

Just taken delivery of our new cayenne…

Just taken delivery of our new cayenne excellent service from Javid Rehman kept me informed through the process was always friendly and polite.

January 12, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Hi Julie, we really appreciate your praise and kind comments about Javid. Thank you for taking the time to let us know how we did. We look forward to your next visit. Have a fantastic weekend!

Rated 5 out of 5 stars

Great friendly team

Great friendly team
Thank you for your assistance this week. Very much appreciated

January 12, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good afternoon and thank you for your kind words regarding your recent experience with Porsche Centre Teesside, we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Chris explained the process and kept me…

Chris explained the process and kept me informed throughout a very approachable customer focused guy.

January 10, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

H Phil and thank you for your 5 star review, we really do appreciate the feedback and will pass on your comments to Chris and the wider team. Please do let us know if you need anything further, take care and enjoy the rest of your week!

Rated 5 out of 5 stars

I received an amazing customer service…

I received an amazing customer service from Mr Steven Duffy, Steven is so friendly knowledgeable and supportive, thanks a lot Steven

January 7, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good afternoon and thank you so much for taking the time to review
your recent experience of Porsche Centre Teesside. Steven is a great asset to the business and he really does love to look after his customers! He will be thrilled to read your kind words and he is here for any further support you need, going forward, please do not hesitate to contact us. Have a fantastic week!

Rated 5 out of 5 stars

Outstanding team

Great welcome, very enthusiastic to help and nothing was too much trouble.
The service technician was one of the best in the country, this achievement needs some recognition that is visible to the visiting clientele.

January 5, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good afternoon and th,ank you so much for letting us know how we did! We are thrilled to hear how positive your visit has been, we really do value all of our customers and your feedback is essential to the business. We look forward to welcoming you back again soon but if you need us for anything in the meantime we are only a phone call away. Have a fantastic week!

Rated 5 out of 5 stars

new key and coding

experience was 1st class and relaxed, with every detail explained clearly

January 9, 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good afternoon, it is great to read your positive words regarding your recent visit to us at Porsche Centre Teesside. We aim to give each and every customer a fabulous purchasing or aftersales experience. Please let us know if you need anything further and we will gladly help, have a fantastic week!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look