Porscheteesside Reviews 504

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent service from Javid, nothing is too much trouble for him. Professional and friendly service. This is now the third 911 we have purchased through him and he has provided us with excellent cust... See more

Rated 5 out of 5 stars

Wonderful experience from walking in to driving out! Keith helped us source our dream family car without any stress and ease from start to finish. We were made to feel welcome from the minute we en... See more

Company replied

Rated 5 out of 5 stars

I booked a trackday at the last minute & Porsche Teesside were able to help me out at short notice. I needed a side to side rear wheel rotation to help maximise tyre wear. I was greeted & offered re... See more

Company replied

Rated 5 out of 5 stars

Collected our Macan T Thursday morning - what a lovely experience. Javid Rehman has looked after us since the beginning of the process and honestly can’t recommend him enough. The customer service is... See more

Company replied

Company details

  1. Car Dealer
  2. Auto Body Parts Supplier
  3. Car Service

Written by the company

The stunning, state-of-the-art facility at Porsche Centre Teesside is set in over two acres of land, and offers you the world of Porsche under one roof. The Centre includes an impressive 16 car showroom, as well as exterior parking for up to 101 cars and a 12-bay service workshop, with an MOT station. Customers can now benefit from a Direct Dialogue bay, where cars can be assessed on any necessary work highlighted and explained to you before it commences. Whether you are purchasing a new or Porsche Approved pre-owned car, having a service or repair, ordering parts, or just finding out a little more about Porsche, our specialist team is dedicated to delivering outstanding service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

504 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best used car purchase experience ever

Best used car purchase experience ever. I was made to feel really special by Allison Woodhouse and the team at Porsche Centre Teesside. Many thanks for preparing the car to such a high standard and spending time with me to make sure I understood how everything works.

January 4, 2023
Unprompted review
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Reply from Porscheteesside

Good Afternoon Stewart, firstly Happy New Year from Porsche Centre Teesside! We are thrilled to read that your recent buying experience with Allison was such a positive one, she really does love to look after her customers and has quickly become an integral part of our team. We hope you love driving your new car and we look forward to seeing you again in the future. If you require anything further from us please do just give us a call, we are here for you. Have a fabulous day and thank you again for choosing Porsche Centre Teesside!

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful, sorted work to be done quickly under warranty

January 3, 2023
Unprompted review
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Reply from Porscheteesside

Good Afternoon Stuart, thank you for taking the time to let us know how we did! Please do get in touch if you need anything further, have a great week!

Rated 5 out of 5 stars

A Very Good Experience…

The whole car purchase was completed on line and by phone (I am 300 miles from dealer) I dealt with Javid who was courteous and knowledgable throughout. Brand new car delivered within 4 working days

December 30, 2022
Unprompted review
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Reply from Porscheteesside

Hi Phil and thank you for awarding Porsche Centre Teesside with 5 stars! Your kind words will be shared with the whole team especially Javid who will be thrilled, he really is a great asset to the business and always tries to to go above and beyond for each of his customers. Please enjoy driving your new car and don't hesitate to reach out to us again for anything else you may need. Have a great week!

Rated 5 out of 5 stars

Excellent service and support

Excellent, friendly, helpful, going the extra mile service. Our salesman (David Singh) was fantastic and made everything go very smoothly. I highly recommend him and the Porsche Teesside dealership.

December 4, 2022
Unprompted review
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Reply from Porscheteesside

Hi Richard, we are so pleased to hear David went the extra mile for you when you were looking for a new car. We are delighted
to have delivered a seamless service and a perfect experience, we hope you enjoy your new car and if you need any further assistance please don't hesitate to get back in touch.

Rated 5 out of 5 stars

Thanks Steve for all your help

December 30, 2022
Unprompted review
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Reply from Porscheteesside

Good Afternoon and thank you so much for awarding Porsche Centre Teesside with 5 stars! We will share this with the whole team, please let us know if we can help you with anything further. Happy New Year and have a great week!

Rated 5 out of 5 stars

Not all Porsche centres are the same

Not all Porsche centres are the same. They may look similar, but within those walls at Teesside lies a whole new experience if you are used to being, or anticipate being treated like a number.

As soon as you walk in, you are greeted by one of a few receptionists with a friendly face, a friendly manner, and a genuine interest in helping you get to see who or what it is that brought you in.

After a quick browse amongst the showroom cars, it’s pretty obvious that this collection has been curated by a Porsche enthusiast who knows his / her stuff. Most models are on show, many in colours you would have to see first before understanding how well they work, and the models are either tastefully optioned to prove what is possible for a budget, or kitted out like the option list got every tick. Here you will see basic 911’s sitting alongside GT3’s and fully optioned Cayenne’s and Panamera's in between basic or S/GTS Macan models and Taycans of all derivatives. If you like your cars, you’ll love walking around here.

Once you are ready to chat, you can sit down with a coffee or cold refreshing drink and discuss your perfect car. These guys genuinely want to help you, and because the brand is so sought after, residual values are high enough to almost guarantee you that finance packages will cost you less than you would have thought. What would you really rather have, a decent yet dull brand, or a Porsche? Well It’s worth doing the maths, because the Porsche is more affordable than you think.

At no time during my dealings with Steve in Sales, James in Business or Simon in management here did I feel anything less than truly valued. They went above and beyond for me throughout my dealings with them, and have pretty much guaranteed that not only will I not entertain another Porsche dealership ( I’ve experienced a few ) but I would not likely entertain any other brand. I feel comfortable in the knowledge that here they understand how to build relationships, and that once relationships are formed, they do anything in their power to gain and retain trust.

This cannot be said of many car dealers nor can it be said of many brands. You may actually expect a brand such as Porsche, a brand that really doesn’t need to do much to sell its products, to be totally stand off-ish and, like a previous encounter I had elsewhere, that you should need to prove you are worthy ( financially or otherwise). However, at Porsche Teesside it is them that try very hard to be worthy of your business, no matter who you are. They get my vote, and my business, and I suggest you give them the opportunity to get yours too.

December 16, 2022
Unprompted review
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Reply from Porscheteesside

Good morning Jeremy. Thank you for taking the time to leave this brilliant review for Steve and the team. Steve really is an asset to Porsche Teesside and it is brilliant to read your experience was one of such positivity, going above and beyond. If you should require anything else, please don't hesitate to get in touch and we will be more than happy to help. We hope you have a fantastic New Year and would like to wish you all the very best for 2023!

Rated 5 out of 5 stars

Initially I had ordered a brand new 718…

Initially I had ordered a brand new 718 GT4 but knew I was in for a longish wait, therefore I kept my options open and considered a used one. Teeside Porsche were the dealership in which I approached to find me the car and spec that I wanted, the Manager Colin and Sales Advisor Suvodeep didn’t disappoint and found me the perfect 718 GT4 in excellent condition, low mileage and the exact spec that I’d wanted. I had a long journey to the Teesside dealership to peruse the car and I was greeted with a very warm welcome. Everything about the car was described in great detail and I was then given time to look over the car myself. Having been delighted with the car, I made the purchase, this was dealt with quickly and smoothly. I’d requested that the car be delivered and Suvodeep kept me updated every step of the way, nothing was ever too much trouble, Suvodeep’s customer service goes beyond 9 til 5, he would send me updates past his working hours and even on his day off - you don’t very often get a Sales Advisor who has such commitment and passion and who also goes out of their way to make sure their customer is happy. I will most definitely be returning to Teeside Porsche and requesting Suvodeep as my Sales Advisor in the future.
Thanks again to the team at Teeside Porsche.
Warm regards
Pete

December 6, 2022
Unprompted review
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Reply from Porscheteesside

Hi Mr Williams, thank you so much for your amazing feedback of our Porsche Centre and sharing your recent experiences with us. Suvodeep will be thrilled to read your comments as he prides himself on providing excellent customer service. Thank you for your business, we really do appreciate it. Enjoy your GT4 and we will hopefully see you again soon. Happy New Year from everyone at Porsche Centre Teesside!

Rated 5 out of 5 stars

From start to finish the experience was…

From start to finish the experience was amazing, I had the privilege to be assigned Steven Teasdale who was great, i was updated at every stage of the process and would definitely recommend anyone looking to buy a new car to go and have a chat with Steven.

December 23, 2022
Unprompted review
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Reply from Porscheteesside

Thank you Dr Ishtiaq for taking the time to share your experience with our Porsche Teesside team, in particular, Steven. We are very proud of the experience that we provide and are thrilled to hear how impressed you've been. Have a fantastic New Year and we wish you all the very best for 2023!

Rated 5 out of 5 stars

Best porsche purchase experience I've had.

My experience was the best i have ever had with purchasing a vehicle.
Steven Teasdale was dealing with Me from the onset. His approach to my initial enquiry to completing the sale was exceptionally smooth and very professional. He kept me updated and gave me all the information i required without me even asking. He is an asset to porsche teesside. I've dealt with various porsche dealerships in the UK. But porsche teesside was by far the best in every aspect. They treat you like a valued customer and respect their clients.
I will definitely be purchasing my next porsche from them.

December 23, 2022
Unprompted review
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Reply from Porscheteesside

Hi Asim, we are so happy to read such a great review about Porsche Centre Teesside! We really do value our customers business and we accept that all customers have a choice when it comes to selecting which Porsche Centre in the UK they wish to deal with. Myself and the Team work hard to provide the very best customer experience from start to finish and your very kind feedback suggests that our work does in fact pay off. Have a fantastic New Year and we wish you all the very best for 2023!

Rated 5 out of 5 stars

I enquired on a Porsche Cayenne and…

I enquired on a Porsche Cayenne and Steve called me back straight away , very polite and efficient service I’m not local to this dealership but would definitely be using Steve for my next car purchase

December 17, 2022
Unprompted review
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Reply from Porscheteesside

Good afternoon Tom, thank you for taking the time to review Porsche Centre Teesside, we really appreciate it. We look forward to welcoming you back in the future. Wishing you all the very best for 2023.

Rated 5 out of 5 stars

Great service from Steven

Great service from Steven, who made us feel very welcome. Nothing was too much trouble and he spent a long time with us going through the car configurator, so that we know we have chosen the correct specification. He made the initial process simple and managed our expectations in terms of timescale for delivery.

December 17, 2022
Unprompted review
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Reply from Porscheteesside

Hi Rob, thank you for taking the time to review Porsche Teesside. We strive to deliver the best customer service and we are pleased Steve was able to help you choose the perfect Porsche model. We hope to welcome you back to experience Porsche Teesside again soon, thanks again and have a great christmas!

Rated 5 out of 5 stars

5 STAR SERVICE

recently took delivery of my new Cayenne ... have to say the colour is beautiful and looks even better in the flesh! David was exceptional throughout the process and so pleased we were able to conclude a deal. highly recommend Porsche Teesside and David if anyone is in the market for a new Porsche

December 19, 2022
Unprompted review
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Reply from Porscheteesside

Hi David, thank you for the five star rating, congratulations on your new Cayenne! David is really an asset to our team and its brilliant to hear your experience was such a positive one. thanks again, and we hope to see you in the future ,wishing you many happy miles in your Cayenne!

Rated 5 out of 5 stars

Amazing car/Superb service

Amazing car, awesome sales process. Brilliantly looked after by Javid Rehman from start to finish.
Cannot rate highly enough. When making an expensive purchase, you expect good service … this was the best!

December 17, 2022
Unprompted review
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Reply from Porscheteesside

Hi Paul, thank you for the amazing review, we are really pleased you had a awesome experience with Jav here at Porsche Teesside! Jav really does pride himself on providing excellent customer service, thanks again and wishing you a very merry christmas!

Rated 5 out of 5 stars

Excellent service from advisor Chris…

Excellent service from advisor Chris Wilson 👍🏻

December 16, 2022
Unprompted review
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Reply from Porscheteesside

Hi, thank you so much for taking the time to review Porsche Centre Teesside. We really do appreciate it. Have a fantastic Christmas 🎄 .

Rated 5 out of 5 stars

Good communication

Good communication, on time and efficient. Chris was very good in his communication.

December 9, 2022
Unprompted review
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Reply from Porscheteesside

Good afternoon John, we really appreciate your praise and kind comments about our team. Thank you for taking the time to let us know how we did. We look forward to your next visit! Have a great Christmas from everyone at Porsche Teesside.

Rated 5 out of 5 stars

Really knowledgeable and professional…

Really knowledgeable and professional service. Thanks Steven

December 12, 2022
Unprompted review
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Reply from Porscheteesside

Good Afternoon Mark, we are so please to read this, Steven will be thrilled with the 5 stars! Please let us know if you need anything further have a great day!

Rated 5 out of 5 stars

Steven Duffy a real asset to Porsche Teeside!

Steven Duffy managed to steer me through a complicated online purchase of a stunning ex demo Miami blue Macan S, and the successful exchange for my previous Miami blue Macan. He instilled trust in me for doing everything online successfully, including his in depth knowledge of the vehicle I was buying.

December 1, 2022
Unprompted review
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Reply from Porscheteesside

Good Afternoon Julia and thank you for choosing Porsche Centre Teesside to assist you with your buying experience. We appreciate your concerns regarding an online purchase and we are thrilled to hear that Steven guided you through the process and gave you the confidence to purchase your fabulous Macan!
Please do get in touch if you need anything further from us but in the meantime take care and have a great week!

Rated 5 out of 5 stars

Great experience from the team at…

Great experience from the team at Teesside Porsche, good comms / kept updated with progress etc.

December 7, 2022
Unprompted review
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Reply from Porscheteesside

Good Afternoon David, thank you for awarding Porsche Centre Teesside with 5 Stars, your kind words will be shared with the whole team and we look forward to welcoming you again soon. Have a great week!

Rated 5 out of 5 stars

Great service from Steven Teasdale who…

Great service from Steven Teasdale who took over my wife’s order of her new car and we were not disappointed as Steven was excellent and informative from the day he took over the deal to picking up the car today !
Great guy !!

December 9, 2022
Unprompted review
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Reply from Porscheteesside

Good Morning Paul, we hope you are well. Thank you for taking the time to write us a review of your recent visit to Porsche Centre Teesside. Your kind words will be shared with Steven who will be thrilled to read this! We hope you enjoy your new car and it has been a pleasure to look after you and we look forward to welcoming you back again. Have a fantastic weekend!

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