Porscheteesside Reviews 504

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent service from Javid, nothing is too much trouble for him. Professional and friendly service. This is now the third 911 we have purchased through him and he has provided us with excellent cust... See more

Rated 5 out of 5 stars

Wonderful experience from walking in to driving out! Keith helped us source our dream family car without any stress and ease from start to finish. We were made to feel welcome from the minute we en... See more

Company replied

Rated 5 out of 5 stars

I booked a trackday at the last minute & Porsche Teesside were able to help me out at short notice. I needed a side to side rear wheel rotation to help maximise tyre wear. I was greeted & offered re... See more

Company replied

Rated 5 out of 5 stars

Collected our Macan T Thursday morning - what a lovely experience. Javid Rehman has looked after us since the beginning of the process and honestly can’t recommend him enough. The customer service is... See more

Company replied

Company details

  1. Car Dealer
  2. Auto Body Parts Supplier
  3. Car Service

Written by the company

The stunning, state-of-the-art facility at Porsche Centre Teesside is set in over two acres of land, and offers you the world of Porsche under one roof. The Centre includes an impressive 16 car showroom, as well as exterior parking for up to 101 cars and a 12-bay service workshop, with an MOT station. Customers can now benefit from a Direct Dialogue bay, where cars can be assessed on any necessary work highlighted and explained to you before it commences. Whether you are purchasing a new or Porsche Approved pre-owned car, having a service or repair, ordering parts, or just finding out a little more about Porsche, our specialist team is dedicated to delivering outstanding service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

504 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Gold Standard Customer Service

The service received on a car enquiry today was nothing less than perfect. Steven went above and beyond to make sure that the service and care given was second to none. So many car dealers have a dismissive attitude upon enquiries but this wasn't the case at all. Porsche should be thankful and proud of the level of service given.

December 9, 2022
Unprompted review
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Reply from Porscheteesside

Good Morning and thank you for letting us know how we did. Steven is very passionate about his work and his customers, he really is a great asset to Porsche Teesside and he will be thrilled to read this. Please do get in touch if you require any further help or advice we would be happy to help. Take care and enjoy your weekend!

Rated 5 out of 5 stars

Great service

Met on arrival by service advisor. Car ready on time and warmed up to defrost the windows as it was a cold evening.
Excellent service.

December 7, 2022
Unprompted review
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Reply from Porscheteesside

Good Morning and thank you for your kind words regarding your recent visit to Porsche Centre Teesside. It is great to hear your experience was such a positive one and we hope to welcome you back again soon. Have a fabulous weekend!

Rated 5 out of 5 stars

New car purchase - Absolutely first class service from…

Absolutely first class service from Suvodeep Paul and all at Porsche Teeside

December 8, 2022
Unprompted review
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Reply from Porscheteesside

Good Morning Mike, thank you for your feedback the 5 stars are very much appreciated! Your kind words will be shared with Suvodeep and whole team at Porsche Centre Teesside and we look forward to welcoming back soon. Take care and have an amazing weekend!

Rated 5 out of 5 stars

Excellent service

From the initial test drive to taking delivery of my new car from Porsche Teesside, I have had exceptional service from the dealership, including advice and support plus ongoing communication to keep me informed
I would highly recommend

December 6, 2022
Unprompted review
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Reply from Porscheteesside

Thank you Mrs Hopps for the five star rating! Congratulations on your new Macan. We are so pleased that your car buying experience was enjoyable and that we were able to provide excellent customer service. Enjoy your new car and we hope to see you again in the future. Have a fantastic week!

Rated 5 out of 5 stars

Steven was excellent

Steven was excellent! I have to say I often find main dealers less proactive but Steven has been on the ball and keen to find the right fit for me. He knew I was open minded on options but the Taycan turned out to be exactly the right choice 👌🏻. David R.

December 6, 2022
Unprompted review
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Reply from Porscheteesside

Thank you David for taking the time to rate your experience with us a 5-star. We strive to deliver the best customer service and are pleased that Steven was able to help you choose the perfect Porsche model. We hope to welcome you back to experience Porsche Teesside again soon. Have a fantastic week!

Rated 5 out of 5 stars

Great customer service

Just landed in a new role which see’s me in a position to buy my dream car. Spoke with Steven and he walked me through everything I needed to do. Great customer experience.

November 18, 2022
Unprompted review
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Reply from Porscheteesside

Good afternoon Robert, we really appreciate your praise and kind comments about our team. Thank you for taking the time to let us know how we did. We look forward to your next visit! Kind regards, Porsche Teesside.

Rated 5 out of 5 stars

Been round a few dealerships and was…

Been round a few dealerships and was particularly impressed with the guys a Teesside Porsche! Steve was really knowledgeable and nothing was too much trouble

November 29, 2022
Unprompted review
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Reply from Porscheteesside

Hi Duncan, thank you for taking the time to let us know how we did. We look forward to your next visit! Kind regards Porsche Teesside.

Rated 5 out of 5 stars

Great service from the car salesman…

Great service from the car salesman Steve. Next time I’m in the market for a Porsche I’ll be heading back to Tesside.

November 5, 2022
Unprompted review
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Reply from Porscheteesside

Good Afternoon Mike, thank you for letting us know how we did, your comments will be shared with Steve and the wider team. We look forward to seeing you again soon at Porsche Centre Teesside, have a great week!

Rated 5 out of 5 stars

Just want to say a massive thank you to…

Just want to say a massive thank you to Steve Teasdale for helping me today. I’ve never received such brilliant customer service before.

December 2, 2022
Unprompted review
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Reply from Porscheteesside

Good Afternoon Pam, thank you for your feedback regarding your recent experience with us at Porsche Centre Teesside. Steve is a great asset to our team and is passionate about his work and his customers, he will be thrilled to read this!
We are here if you need anything further so please feel free to reach out anytime, take care and we hope you have an amazing week!

Rated 5 out of 5 stars

Dealt with Steve Teasedale

Dealt with Steve Teasedale. Couldn't fault his guidance and knowledge that was showed throughout the process. Thanks Steve!

December 2, 2022
Unprompted review
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Reply from Porscheteesside

Good Afternoon Bryan and thank you for your feedback regarding your recent experience with us at Porsche Centre Teesside. Steve really is a great asset to our team and is passionate about his work and his customers, he will be thrilled to read this!
We are here if you need anything further so please feel free to reach out anytime, take care and we hope you have an amazing week!

Rated 5 out of 5 stars

It was my first time visiting a Porsche…

It was my first time visiting a Porsche garage yesterday and I was blown away by the level of customer service I received from Steve Teasdale. Thank you so much for making my experience so memorable and positive.

December 5, 2022
Unprompted review
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Reply from Porscheteesside

Hi Sophie, thank you so much for awarding Porsche Centre Teesside with 5 stars! We are thrilled that your first experience with Porsche was such a positive and memorable one, we really do believe it should be special for every customer. Steve is extremely passionate about providing his customers with the best experience and will be overjoyed to read your kind words.
Please let us know if you need any further help, you are always welcome at Porsche Centre Teesside!
Have a fantastic week!

Rated 5 out of 5 stars

Taycan 4S Cross Turissmo

Great customer service and attention to detail.

December 5, 2022
Unprompted review
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Reply from Porscheteesside

Hi Steven, your feedback is very much appreciated...Thank you! We are looking forward to welcoming you back again soon but if you need anything further please do get in touch, have a great week from the whole team at Porsche Centre Teesside!

Rated 5 out of 5 stars

Great service at Porsche Centre…

Great service at Porsche Centre Teesside from Javid. Explained all the configurator options for a new Boxster. Very helpful and answered all my questions.

December 5, 2022
Unprompted review
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Reply from Porscheteesside

Good Afternoon Shaun, thank you for your 5* review! Your comments will be shared with Javid and the wider team. Thank you for choosing Porsche Centre Teesside and we look forward to welcoming you again soon, have a great week!

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service from the whole team at Porsche Teesside. A special shout out to Suvodeep for looking after me so well. Extremely professional and a real pleasure to deal with. Thank you!!

November 25, 2022
Unprompted review
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Reply from Porscheteesside

Good morning Andrea, we really appreciate your praise and kind comments about our team. Thank you for taking the time to let us know how we did. We look forward to your next visit. Have a fantastic week!

Rated 5 out of 5 stars

Sale of GT4 to JCT/Craig

I am waiting for a new car and wanted to sell my current car - a nearly new Cayman GT4. The JCT Porsche Teeside buyer, Craig Ackerman, was interested and made a fair offer for the car. He was open, straightforward, did exactly what he said he would and I accepted his offer. They uplifted the car as agreed and paid in full upon collection. I give full marks on the way Craig and JCT Porsche handled this. I would not hesitate to use them again.

November 16, 2022
Unprompted review
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Reply from Porscheteesside

Good Afternoon, thank you for your positive feedback it is very much appreciated. We are extremely pleased to hear how Craig looked after you during your recent visit to us, he is an integral part of our team and he really does care about his customers. We hope you have a fantastic week and thank you once again for choosing Porsche Centre Teesside!

Rated 5 out of 5 stars

A team of people who really care

I purchased a 911 from Porsche Teesside back in March and living quite a distance away in Hampshire I was slightly nervous but finding a good spec car is hard so I preceded reassured by the Porsche Warranty and the sales team. As it turns out my 911 developed a number of issues which lead to an engine replacement being needed, 3 months later I have just got my car back and I must say despite it being a stressful experience due to component delays and Porsche Germany delaying approvals on the warranty everyone at Porsche Teesside cares about both the car and me as a customer. Throughout arrangements have been made to make me feel like someone who purchased a premium product despite it being Approved Used and after dealings with 3x other OPC's i have to say this isn't a given. Thank you to Simon, Craig, Austin and everyone else who supported as well as Keith who drove the car down to me leaving at 4AM on sunday to make sure I had the car for the weekend. Don't let distance etc concern you as these guys will look after you. Thank you guys

November 28, 2022
Unprompted review
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Reply from Porscheteesside

Good Afternoon and a genuine thank you for taking the time to send such a detailed review of your experience of Porsche Centre Teesside. Your kind words will be shared with everyone involved in the process.
Customer satisfaction is always our priority and to read this makes us so proud. We really do care! We appreciate that this has been a stressful time for you and we thank you for your patience and understanding whilst allowing us to look after your car.
Please let us know if you need anything further from us, but in the meantime, take care and we hope you have a fantastic week!

Rated 5 out of 5 stars

Purchase of my Taycan CT4

Craig Ackermann contacted me regarding the advert for sale of my 22 plate Taycan CT. He quickly made an acceptable offer for the car and concluded the purchase within a few days without problem. Throughout the process Craig was straightforward, knowledgeable, professional and helpful. I would definitely recommend Porscheteeside for sale or purchase of your Porsche.

November 16, 2022
Unprompted review
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Reply from Porscheteesside

Good Afternoon Geoff, this is great feedback and we really appreciate you taking the time to let us know your thoughts. Craig is a great asset to our team at Porsche Centre Teesside and he always aims to achieve complete customer satisfaction. Thank you for the recommendation and we are here if you need anything further. Have a fantastic weekend!

Rated 5 out of 5 stars

I have just sold my Cayman GTS to Porsche Teesside

I have just sold my Cayman GTS to Porsche Teesside, doing the deal with the group buyer Craig Ackermann. I have to say the experience from start to finish has been a real pleasure. It was a simple process with a few photographs and a detailed description, with a price being agreed within just a few hours. The paperwork involved a single sheet for me to sign, with the car being collected without cost to me, within just a few days. Full payment was received within 30 minutes or so of the transporter arriving at Teesside. Nor was there any hesitation with the amount agreed, the car was as described and accordingly, there was no thought of trying to gain an advantage by trying to get 'a little bit off'. A highly satisfactory transaction overall. I have no hesitation in thoroughly recommending you get in touch when you have a Porsche to sell. Chris

November 23, 2022
Unprompted review
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Reply from Porscheteesside

Good Morning Chris, thank you for your great feedback, this will be shared with the whole team at Porsche Centre Teesside in particular Craig who will be thrilled to read your comments. We endeavour to provide the very best customer service to each of our customers to make their experience as smooth and as special as possible.
Thank you again for choosing Porsche Teesside and please let us know if we can assist with anything further. Have a fantastic weekend!


Rated 5 out of 5 stars

Porsche teeside Preston Farm Business…

Porsche teeside Preston Farm Business Park. Staff friendly and welcoming . Javid Rehman the gentleman that dealt with our inquiries was amazing. Thank you Mr & Mrs Reay

October 24, 2022
Unprompted review
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Reply from Porscheteesside

Good Morning Sharon, thank you for taking the time to review your recent visit to Porsche Centre Teesside, Javid in particular will be thrilled to read your kind words.
We hope to welcome you back soon, have a great weekend!

Rated 5 out of 5 stars

Excellent service: 718 GT4

Excellent service, solved all issues which occured and anything was no problem. The Porsche garage was immaculate and made you feel as if it was a great experience.
My sales person was Allison she made the experience very special and would like to thank her personally
Picking up the car was great with a nice little touch at the end

November 12, 2022
Unprompted review
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Reply from Porscheteesside

Good Afternoon Paul,
thank you so much for your feedback, the 5 stars are very much appreciated. Allison has very quickly become an integral part of our team at Porsche Centre Teesside and she expressed how excited she was to make your buying journey a special one!
Please remember we are only a phone call away if you need any further assistance but in the meantime we hope you enjoy your new car and have a fantastic week!

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