Excellent service from Javid, nothing is too much trouble for him. Professional and friendly service. This is now the third 911 we have purchased through him and he has provided us with excellent cust... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wonderful experience from walking in to driving out! Keith helped us source our dream family car without any stress and ease from start to finish. We were made to feel welcome from the minute we en... See more
Company replied
I booked a trackday at the last minute & Porsche Teesside were able to help me out at short notice. I needed a side to side rear wheel rotation to help maximise tyre wear. I was greeted & offered re... See more
Company replied
Collected our Macan T Thursday morning - what a lovely experience. Javid Rehman has looked after us since the beginning of the process and honestly can’t recommend him enough. The customer service is... See more
Company replied
Company details
Written by the company
The stunning, state-of-the-art facility at Porsche Centre Teesside is set in over two acres of land, and offers you the world of Porsche under one roof. The Centre includes an impressive 16 car showroom, as well as exterior parking for up to 101 cars and a 12-bay service workshop, with an MOT station. Customers can now benefit from a Direct Dialogue bay, where cars can be assessed on any necessary work highlighted and explained to you before it commences. Whether you are purchasing a new or Porsche Approved pre-owned car, having a service or repair, ordering parts, or just finding out a little more about Porsche, our specialist team is dedicated to delivering outstanding service.
Contact info
Wellington Court , Concorde Way , Preston Farm Industrial Estate , TS18 3TA, Stockton on Tees, United Kingdom
- 01642 939439
- info@porscheteesside.co.uk
- porscheteesside.co.uk
4.8
Excellent
504 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks Jav & Ben
Big thank you to Ben who was fantastic with the Masterclass appointment special thanks to Javid looking after us as always. Lovely coffee thanks Julie
November 8, 2022
Unprompted review
Reply from Porscheteesside
Hi Peter & Shirley, thank you for the wonderful review, it has been our pleasure to have you back in for your masterclass, Ben and Javid will be thrilled to read your comments, We look forward to your next visit for a coffee and a catch up!
Porsche Centre Teesside
All the staff were most helpful when my car was serviced recently. Also, Javid was particularly helpful in explaining my options for my next car.
October 27, 2022
Unprompted review
Reply from Porscheteesside
Thank you Roger for sharing your experience with both our service and sales teams. We're thrilled to hear how happy you have been with the service we have provided you with, thanks again and we look forward to dealing with you again in the very near future!
Inability to fix a simple problem
Originally told car would take 3-5 working days to fix, nearly 5 weeks later and a huge bill car not sorted. Took car away from Porsche garage and took it to an independent specialist, waited a couple of days for new part, reprogrammed car and job done.
So, a Porsche garage dealing with Porsche cars every day couldn't fix a simple problem. Not good really.
September 16, 2022
Unprompted review
Reply from Porscheteesside
Hi Mr Dullard, thank-you for leaving us feedback and naturally we are disappointed to learn that you are unhappy! We have checked our database and I am sorry to say that we have no record of yourself as a Porsche Centre Teesside customer. Was your vehicle booked in with ourselves under a different name or a company name perhaps? I am very keen to speak with yourself regarding your dissatisfaction but currently have no contact details for you on file and so please can I reach out to you Andy and ask you to get in touch with myself directly as the Centre Principle so I can try and understand your experience with my Service department? Please can you either call the Centre on 01642 939439 or alternatively please email me directly: Ross.jameson@porscheteesside.co.uk
Excellent service.
October 24, 2022
Unprompted review
Reply from Porscheteesside
Thank you Michael for the five star rating, we really appreciate the feed back, have a great week!
New Porsche. Steve was informative no hard sell
Steve was informative no hard sell. Simple and informative. Regular updates, Steve always got back to me if I had a query.
Delivery date spot on. Great show room, friendly staff. Great presentation shown the basics of the discussed the pro master experience to go into finer detail and workings of the car.
Overall great experience would highly recommend JCT 600 PORSCHE TEESSIDE
October 24, 2022
Unprompted review
Reply from Porscheteesside
Good morning Fred, thank you so much for your amazing feedback of our Porsche Centre and sharing your recent experiences with us, Steve will be thrilled to read your comments as he prides himself on providing excellent customer service. We hope you enjoy your new car and if you need anything additional from our team please don't hesitate to ask.
Great First Porsche
Took delivery of my first ever Porsche 718 Boxster this weekend. From start to end, they've made it a great experience, especially Javid who dealt with me beginning to end.
Car is superb, and it's great to recieve such awesome customer service - most car dealerships didn't take us seriously during our search for a new sports car due to our young age, but Porsche Teeside treated us with great care and saw us off in our new car.
October 29, 2022
Unprompted review
Reply from Porscheteesside
Hi Tyler, firstly congratulations on your First Porsche and welcome to the family! we are so pleased you had a great experience, Javid really is an asset to our team thank you for taking the time to leave us a review it is very much appreciated. We hope you enjoy your new 718 Boxster, and we look forward to seeing you again soon!
Amazing service at the Porsche garage…
Amazing service at the Porsche garage everyone was very friendly and helpful and our kids loved the tango, hot chocolates and the games area to entertain them while we bought our new car. Special Thankyou to Javid who made the purchase run smoothly.
October 29, 2022
Unprompted review
Reply from Porscheteesside
Thank you Stephanie for taking the time to rate your experience with us a 5-star. We strive to deliver the best customer service and are pleased that Javid was able to help your purchase run smoothly. We hope to welcome you back to experience Porsche Teesside again soon. Have a fantastic week!
Tip-Top Top-Up
Fantastic garage. Porsche not only sells brilliant cars but, just as important, it continues to look after its customers' needs throughout ownership no matter how small the need. I called in on a Saturday morning for an AdBlue top up. Samantha, in her usual dynamic manner, got the job done immediately whilst Nicola, on Reception, provided me with a very nice coffee. Going to JCT600 is like calling in at your favourite club, everyone is so welcoming and upbeat. Many thanks JCT!
October 15, 2022
Unprompted review
Reply from Porscheteesside
Hi Harry, thank you so much for your fantastic review of our Centre and it's great to read that Samantha continues to look after you and provide you with a first class customer experience. We will make sure to let the rest of the team know about your lovely words. We hope to see you again in the future. Have a fantastic weekend!
Excellent service from Javid and Ben
Just picked up my Porsche today and would like to thank Javid for the handover, very professional and made it a great experience, also to Ben for the thorough run through of all the gadgets the car has. Great team, welcoming and friendly, credit to Porsche Teesside.
October 25, 2022
Unprompted review
Reply from Porscheteesside
Thank you Graham, for taking the time to write this wonderful review
about your recent visit. We are so glad that you enjoyed your time with us and had the opportunity to engage with our colleagues, especially Javid and Ben. We have a wonderful team here and I am thrilled that you experienced this first hand. Please feel free to visit anytime you're in the area for a coffee and catch up about things Porsche, many thanks.
Top Class Service
Outstanding service as always from the Service Team at Porsche Centre Teesside.
October 24, 2022
Unprompted review
Reply from Porscheteesside
Good afternoon, we really appreciate your praise and kind comments about our team. Thank you for taking the time to let us know how we did. We look forward to your next visit!
smooth transition
We collected our new Porsche Cayenne on Thursday and are very happy with the vehicle. David Singh guided us from the start, deciding to choose this model, through to completion. On the changeover day he spent time going through everything we queried on the car and we drove away very happy indeed. This is the second time David has assisted us in purchasing a car and we would like to thank him for his professionalism, knowledge and expertise.
October 20, 2022
Unprompted review
Reply from Porscheteesside
Thank you Lynda so much for your fantastic review of our Centre and its great to hear that David continues to look after you and provide you with a first class customer experience! Have a fantastic week!
Always a pleasure to deal with Porsche…
Always a pleasure to deal with Porsche Teesside wether buying, having a service or simply calling in for a chat, the staff are all first rate!
Special thanks to Jade & Oli on this occasion for taking care of my Porsche Classic
October 22, 2022
Unprompted review
Reply from Porscheteesside
Thank you Paul for the wonderful review. We love hearing from our regular customers that keep coming back, we really appreciate the feedback. Thanks again for your kind words and we'll be sure to pass on your comments to the team.
Excellent service from Javid Rehman on…
Excellent service from Javid Rehman on purchase of my 911
October 21, 2022
Unprompted review
Reply from Porscheteesside
Thank you Michael for the five star rating! We're so pleased Jav was able to deliver excellent service, please don't hesitate to reach out if there's anything additional we can do for you, have a great weekend!
Made to feel welcome at Porsche Teesside…
Had call to visit Porsche Teesside parts department and was a thoroughly pleasant experience.
Greeted by reception and offered a coffee whilst I waited to be seen. Thanks to Nicola.
I was looked after by Alan from the parts department who went above and beyond to help with my request.
Recommended 👌
October 19, 2022
Unprompted review
Reply from Porscheteesside
Hi Andrew we really appreciate the kind review, our main aim is to always to provide outstanding customer service with a team that will go above and beyond to ensure that you have a great experience. Nicola and Alan really do appreciate your lovely feedback, you are always welcome at Porsche Centre Teesside and we are looking forward to dealing with you again in the future!
Very Helpful, friendly sales staff
Very helpful, friendly sales staff
October 18, 2022
Unprompted review
Reply from Porscheteesside
Good Afternoon Mark, we are so pleased to read such a positive review of your recent visit to us at Porsche Centre Teesside. Your kind words will be shared with the whole team and if you require any further help please do get in touch. Take care and we look forward to welcoming you again!
Exceptional Service from Javid
I took delivery of my Cayman today and was absolutely blown away by the exceptional customer service I received. The entire experience was faultless- from walking into the dealership, being greeted by name at reception, to driving off the showroom floor. Javid, thank you for making my Porsche buying experience 5 star. You might be a 5 hour drive from home, but I will certainly be back for my next one.
October 15, 2022
Unprompted review
Reply from Porscheteesside
Good morning Hanre, thank you for taking the time to review Porsche Teesside. We are delighted to have delivered a exceptional service and a 5 star experience, especially as you travelled so far. We will pass your kind comments onto Javid and the wider team, thanks again for the review and we hope you enjoy your new Cayman, and if you need any further assistance please don't hesitate to get back in touch.
Great customer service.
I just came for some information on a Porsche Cayenne, Suvodeep was really helpful and courteous. Surely will come back to Suvodeep when we are ready in the near future to order a new Porsche.
October 13, 2022
Unprompted review
Reply from Porscheteesside
Thank you for taking the time to share your experience with our Porsche Teesside team, in particular, Suvodeep. We are very proud of the experience that we provide and are thrilled to hear how impressed you've been. We look forward to welcoming you back in the very near future, thanks again, and have a great week from all of us at Porsche Teesside!
Excellent service
Excellent service. Steven Teasdale was extremely helpful in completing the transaction. Very happy overall. Thank you.
HR
October 15, 2022
Unprompted review
Reply from Porscheteesside
Thank you for the five star rating! We're so pleased Steven was able to deliver excellent service. Please don't hesitate to reach out if there's anything additional we can do for you.
Keith looked after us very well
October 12, 2022
Unprompted review
Reply from Porscheteesside
Thank you Sarah, for your five star rating! We're so pleased Keith looked after you so well, thanks again for the review and we hope you enjoy your new car!
Customer service that excels at Porsche Teesside
The level of customer service continues to excel with Porsche Teesside. My initial experience of this brand started 3 years ago when purchasing my first car from then. Every interaction since has never failed to impress. The latest of which was the fantastic supported by Javid who arranged a 2 day loan of my next potential purchase / model change. This included co-ordination with service work on my existing car and selecting the best available option to maximise my test drive experience. The hard part now will be to convince me to part with my Cayman.
October 6, 2022
Unprompted review
Reply from Porscheteesside
Good Afternoon Peter, hope you are well. Thank you for sharing your recent experience with us, it is great to see another 5* review for Porsche Centre Teesside! We are passionate about providing exceptional customer service to every one of our very valued customers. Javid is a great asset to our team and your kind words will be shared with him and the wider team. We hope to see you again in the near future and please do contact us with any further questions you may have. Have a great week!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.