I recently purchased a tent from this company. The tent itself has several issues, and when I reached out for help, I was met with silence. Despite their claim to "aim to reply in 24 hours," I have ye... See more
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The Jersey inflatable camping lounger I received is being returned as unfit for purpose. I inflated the lounger as instructed only for it to fully deflate 45 mins later. For the last 30mins of use it... See more
Company replied
They sent a £54 table that got damaged in transit..so they replaced it with another that got damaged in transit...I then gave up..they need another carrier.. Emails to portal outdoor didn’t get throu... See more
Company replied
Very quick delivery with no problems. The Ava camping bed is very well made and really comfortable. I bought it as a sun lounger because it is much higher from the ground (about 40cm) than a typical s... See more
Company replied
Company details
Information provided by various external sources
Portal Outdoor® design and manufacture a leading range of camping, festival and outdoor products. From furniture to tents, air beds to sleeping bags, all of our products are selected and developed by product experts in a modern and innovative way.
Contact info
Unit 20 Radar Way, BH23 4FL, Christchurch, United Kingdom
- +44(0)1425 204446
- info@portal-outdoor.com
- portal-outdoor.com
Great Garden Chair
I recently bought a lovely Ben chair from another source, it was so strong and sturdy decided to get another, so went straight to the source. Great web site easy to navigate, clear instructions. Delivery was second to none. Arrived well packaged. Thank you.
September 5, 2020
Unprompted review
Reply from Portal Outdoor
Hi Sue, thank you for your review. We're glad to hear you were happy enough with the Ben Chair to purchase a second one! It is great to hear you enjoyed using our website too. We have since updated it - as you can see here: https://portal-outdoor.com/
Very comfortable
Very comfortable, robust and light enough to carry easily.
August 21, 2020
Unprompted review
Reply from Portal Outdoor
Thank you for your review. We are pleased to hear you were happy with your purchase.
‘The Ava’ is great. Just as described
Very quick delivery with no problems. The Ava camping bed is very well made and really comfortable. I bought it as a sun lounger because it is much higher from the ground (about 40cm) than a typical sun lounger, making it very easy to get up from. It’s also surprisingly light to move about considering how sturdy it is. Only down side is the legs don’t “lock” into position, but I’ve not had any problems with them collapsing.
August 17, 2020
Unprompted review
Reply from Portal Outdoor
Hi Liz, thank you for your review. We're pleased to hear you were happy with your purchase and its delivery - and hope you have been able to put your Ava to good use under the sun since!
Good product Very fast delivery
August 17, 2020
Unprompted review
Reply from Portal Outdoor
Hi Scott, thank you for your review. We're pleased to hear you were happy with your purchase and its delivery.
Well made
This chair looks very sturdy and durable.. this seems will last ages. Better spend a little bit more than buying cheap ones that can easily break.
August 14, 2020
Unprompted review
Reply from Portal Outdoor
Hi Michelle, thank you for your review. We are pleased to hear you were happy with your chair - and hope you have been able to put it to good use since!
Great service.
Great service.
Alf is a fab piece of equipment, have not gone off trail with him yet but certainly seems up to the job and well made.
I bought the trolley as already have 2 Kevin sunbeds and was really impressed with them
August 14, 2020
Unprompted review
Reply from Portal Outdoor
Hi Jane, thank you for your review. We are delighted to hear you were happy with your Alf Collapsible Trolley - and the sunbeds you had purchased beforehand. We hope you have been able to take your Alf off trail since!
Reply from Portal Outdoor
Hi Anneliese, thank you for you review. We are pleased to hear you were happy with your purchase and our service!
Great chair!
August 11, 2020
Unprompted review
Reply from Portal Outdoor
Hi Jude, thank you for your review. We are pleased to hear you were happy with your purchase.
Reply from Portal Outdoor
Hi Jonathan, thank you for your review. We are delighted to hear you were happy with both your purchase and our service!
Quick delivery
Quick delivery. Well made product and comfy chair, looking forward to camping and relaxing.
August 9, 2020
Unprompted review
Reply from Portal Outdoor
Thank you for your review. We're glad to hear you were happy with your purchase - and hope you have been able to go camping and relaxing with your chair since!
Overall good service provided
I purchased a foldable table, useful for picnics and outdoors. It is well constructed and fairly solid but there were no instructions on how to put it together so spent a bit of time trying to work this out.
We also missed the initial delivery slot and could not find a number to ring to check time of second delivery slot the next day but overall satisfied with the service and the product.
August 9, 2020
Unprompted review
Reply from Portal Outdoor
Hi Susan, thank you for your review. We are pleased you were happy with your foldable table. We're sorry to hear there were no instructions with the table. Our website has since been updated, so there are instructions available for a range of our products - as well as there being a contact page available too. https://portal-outdoor.com/
Ordered an Eddy chair one day with…
Ordered an Eddy chair one day with standard delivery and it was on my doorstep by the middle of the following day - impressive. I have never used this company before but I would be happy to use them again. The chair itself was bought as a deckchair equivalent. Early indications are that it is superior with excellent comfort and good adjustability - perfect for drinking G&T in the garden or just having a snooze!
August 9, 2020
Unprompted review
Reply from Portal Outdoor
Hi Frank, thank you for the review. We are happy to hear you were pleased with the Eddy Chair and its delivery - and hope you have been able to enjoy it with a G&T or a snooze since!
Great product
Great product, easy web site to use and early/swift delivery.
August 9, 2020
Unprompted review
Reply from Portal Outdoor
Hi Ron, thank you for your review. We are glad you enjoyed the website and are happy to hear you were pleased with the product and its delivery!
These chairs are solid
These chairs are solid! Attractive and, without extensive testing so far, appear to be pretty sturdy!
August 8, 2020
Unprompted review
Reply from Portal Outdoor
Hi Graham, thank you for your review. We're happy to hear you were pleased with your purchase and hope you have been able to put the chairs to good use since!
Excellent
Good price, So easy to order! Dispatched immediately. Easy to track right to my door wothin 24 hours. Great company and fab tracking delivery, best so far
August 8, 2020
Unprompted review
Reply from Portal Outdoor
Hi Susan, thank you for your review. We're happy to hear you were pleased with your purchase and its delivery.
Reply from Portal Outdoor
Thank you for your review. We're glad to hear you were pleased with your purchase.
Wanted a little chair for the beach
Wanted a little chair for the beach, quick. Ordered Tues eve with speedy delivery, received Thurs morning ready to hit the beach on the Friday. The chair is very comfortable and seems sturdy, the person I was with was very jealous, will be using this a lot. Perfect!
August 3, 2020
Unprompted review
Reply from Portal Outdoor
Hi Ash, thank you for your review. We're glad to hear you were pleased with our product and its purchase - and hope you have been able to use it a lot as intended!
Ordered a tent off these in the…
Ordered a tent off these in the afternoon and they knocked us up next morning
August 1, 2020
Unprompted review
Reply from Portal Outdoor
Hi Andy, thank you for your review. We're happy to hear your tent arrived promptly - and hope you have been able to use it since!
Reply from Portal Outdoor
Thank you for your review. We're delighted to hear you were happy with our products!
Fast shipping!
July 27, 2020
Unprompted review
Reply from Portal Outdoor
Hi Kristine, thank you for your review. We're glad to hear you were happy with the shipping of your purchase!
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