PortareReviews 

Still waiting for my order. No communication with Portare since their email confirming they have taken payment and it is showing in my account they have my money. I have emailed, used what's app and sent via FB messenger with no response at all. I am giving the benefit of doubt for a few more days due to the lock down but surely it can't take someone a few minutes to generate a reply. Will I ever receive my order? Have I been scammed out of my £37.50? Who knows. I hope they read these reviews and act to save what used to be a good business. Fingers crossed for me please.

14.01.21 my emails from portare now appear to have totally disappeared from my account so now the only proof I have is the deduction of money from my account. Luckily I screen shot my what's app message with my order code. I have since been in touch with my bank to open up a dispute.

What I can't understand is clearly people are getting a response so why not me??

Ordered a top on 5th December 2020 which is yet to be received. Received an email informing me that the top had been dispatched on 10th December (second class mail ) and despite numerous emails to them the replies have been very unhelpful.
On the 22nd of December I am still without the top. I certainly will not be ordering from this site again

I have always had a good service from Portare, I realise the post has lot of parcels that have back log, an item I ordered the begging of December has not arrived yet but the one I ordered after that I have, so not sure I it has been lost, I have contacted Portare and am waiting for their reply!!!

I love Portare clothes but my latest order from November is still outstanding; I have emailed multiple times and only some have been answered. Told that Royal Mail lost parcel and replacement would be sent but still not received. Very disappointed with Customer Service this time as even though they knew some parcels had gone missing they didn’t act until I asked where my order was. Such a shame.

Staff are very helpful and pleasant! Love the clothes and only reason for return is the size.
Thankyou and keep it up !!

Never received the goods , still waiting three weeks later for my money back despite countless promises and phone calls. Every excuse under the sun has been used and I’ve been lied to a fair few times.

Absolutely appalling service! No delivery! Still waiting.

I am disappointed as still not received my order. Email to say dispatched on 4th Dec and it is now 15th.
I have emailed and WhatsApp’d customer service as I realise it may have been delayed because of Christmas. But I haven’t yet had a response.
Very disappointed as I have ordered from you previously and been very happy.

My order hasn’t been delivered . Poor costumer services. Excuses for refunding money. I will never order again.

still not received my next day delivery item week on?
No communication - sorry poor service sadly :(

Ordered from this website almost 3 weeks ago, despite several emails telling me they have dispatched my order it still hasn’t been delivered. I have also emailed them & had no reply! Starting to wonder if this is a legit website?

I cant write a review as my order has not arrived although money was
taken from my bank. After phoning your company I was assured that the money would be put back into my account which was £12.00 plus £2.50
delivery costs..........I am a very disgruntled customer.
I wait in anticipation for this to be rectified.

I never received my order and have not had a refund?
No response to emails, poor customer service!

I am still awaiting a delivery! Ordered and paid for a coat on November 26th!!!!!!😩😩😩😩😩😩😩I have emailed 3 times. Not sure what the problem is but they say it was sent out via Royal Mail! Was it ever packed and sent I wonder! Never had a Royal Mail problem before in all the years I have lived here! Come on Portare! Get your act together!

I have used portare a lot but on the last 4 occasions either goods were not sent as they have certainly not been received the company has gone from bad to worse today after waiting weeks for a delivery I asked for a refund... No reply to my message and no refund...... You have been warned

Sad to say that as much as I like your clothing, I find your customer service really poor. Placed an order more less 3 weeks ago, item still hasn't arrived. Messaged via Messenger but never had a response. Phoned in to check on my order the other day to find out that my item has been posted over a week after purchase. Unfortunately if item is not received within next couple of days I'll be asking PayPal for my money back...Very disappointing

Very helpful when a parcel went missing, sent out another one quick. Always polite on phone and website easy to use.

Came after 4 days.