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Rated 1 out of 5 stars

Bought a coat in-store on Saturday 18 April. It was displayed at £500 with no indication of any sale. The salesman reduced it to £400 and then £375, which I assumed was a discretionary discount.... See more

Rated 5 out of 5 stars

I ordered and paid for a genuine leather holdall with matching wash bag, on Friday and it arrived on Monday morning. You can't get better service than that. Plus the fact that the holdall is top qua... See more

Company replied

Rated 1 out of 5 stars

dear sir  finally my bag reached me after long story of delivery  the bag size is very good  outside design is good  inside design is bad leather quality and strength is very very bad... See more

Company replied

Rated 5 out of 5 stars

These guys run their business the right way. Wonderful products and GREAT customer service. My bag arrived promptly and exceeded my expectation - quality leather that's lovely to the touch. My quer... See more

Company replied

Company details

  1. Leather Goods Store

Information provided by various external sources

All our bags are made from the finest leathers, and hand crafted to the highest standard. We supply an ever-growing range of bags from satchels, through to duffel bags, and camera bags. Our customers purchase from all over the world from us. Porterbello Leather Satchels & Bags. At Porterbello we have passion for style & quality. Our bags are handcrafted with the finest leather & inspired by vintage leather Satchels, but all with a contemporary twist.


Contact info

2.8

Average

TrustScore 3 out of 5

73 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic products

Fantastic products, Quality worth paying for. Excellent designs and robust.
Marvellous, I have purchased four different bags and I would recommend them all.

March 30, 2019
Unprompted review
Porterbello logo

Reply from Porterbello

Dear Boyd,

Thank you for being such a loyal customer and for loving our bags as much as we do! Also a big thank you for taking the time to post your review.

Kind regards
Porterbello Team

Rated 5 out of 5 stars

Great quality items

Great quality items, matched with great customer service.

March 21, 2019
Unprompted review
Porterbello logo

Reply from Porterbello

Dear Max,

Thank you for your purchase and taking the time to post your review. We pride ourselves on providing an excellent customer service so it's great to have that acknowledged!

Kind regards
Porterbello Team

Rated 5 out of 5 stars

Amazing bag

Amazing bag, amazing quality, use it all the time. Love it.

March 18, 2019
Unprompted review
Porterbello logo

Reply from Porterbello

Dear Gavin,

Thank you very much for taking the time to post your review. I am delighted to hear you love your Porterbello bag and that it's getting plenty of use!

Kind regards
Porterbello Team

Rated 5 out of 5 stars

Gorgeous bags, great company

I’ve purchased twice now from Porterbello & love both the bags. Great price for such superb quality & my much bashed around hold-all still looks gorgeous over 2 years on. Highly recommend.

March 12, 2019
Unprompted review
Porterbello logo

Reply from Porterbello

Dear Karen,

Thank you for taking the time to post your review and for your two purchases. One of the things we love about the leather we use is it actually improves with age!

Kind regards
Porterbello Team

Rated 5 out of 5 stars

Beautiful Bag

I had been looking for a bag like this for such a long time. I would always look when I was on holiday at the markets in the shops.
I regularly time spent online hoping for the perfect bag in my preferred material, colour and size.

Absolutely delighted with my bag its beautiful and has loads of space for all my stuff that I like to have with me.

March 11, 2019
Unprompted review
Porterbello logo

Reply from Porterbello

Thank you so much for your review, I'm delighted your Porterbello bag is just what you have been looking for!

Kind regards
Porterbello Team

Rated 5 out of 5 stars

Amazing customer experience

Amazing customer experience, speedy responses, great tips and advice on care and best of all amazing products.

March 11, 2019
Unprompted review
Porterbello logo

Reply from Porterbello

Dear Ryan,

Thank you for your kind words and review, we really appreciate you taking the time to post your comments.

Kind regards
Porterbello Team

Rated 5 out of 5 stars

Seriously great bags

Seriously great bags! So much so, I have bought one for work, a rucksack and also the rather cool holdall!

March 11, 2019
Unprompted review
Porterbello logo

Reply from Porterbello

Dear Brian,

Thank you for taking the time to post your review. It's great you love the bags as much as we do, our holdall is the perfect travel companion.

Kind regards
Porterbello Team

Rated 5 out of 5 stars

Quality holdall

Quality holdall, luxurious leather

March 11, 2019
Unprompted review
Porterbello logo

Reply from Porterbello

Dear Giles,

Thank you for taking the time to post your review, it means a lot to us. I'm delighted you're happy with your holdall.

Kind regards
Porterbello Team

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