Ordered a postcard with Postaly, I had a few questions so I contacted their customer service. They replied to all my questions very proffesionaly. Will use again. Michael
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've never written to a celebrity before, but wanted to extend compassion to an individual facing health challenges. I liked the idea of a personal letter being sent and used Postalie. I woke up in th... See more
I have to say that your CAPTCHA is terrible. Every time the CAPTCHA appears, it is incomplete. Whether it's on your phone or on your computer. So every time I verify it, I always have to rely on luck,... See more
Company replied
Postaly's website is simple and easy to use and appears to be serious and trustworthy. It pleases me that there is platform that allows for contact with otherwise "difficult to reach" people. I would... See more
Company details
Written by the company
Postaly (formerly: postalie.com) is the first social network on paper. We help people connect with their loved ones by sending real postcards or send letters anywhere, privately and securely.
Contact info
64-66 Rue des Archives,, 75003, Paris, France
- contact-trustpilot.84932@postaly.org
- postaly.org
4.2
Great
179 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
it is a nice service
April 12, 2022
Unprompted review
This was pretty cool and easy to use.
This was pretty cool, and for a Luddite like me, pretty easy to use.
April 12, 2022
Unprompted review
You are the best so far
April 10, 2022
Unprompted review
Excellent service.thank you.Thomas.
April 9, 2022
Unprompted review
Great not computer literate but it was…
Great not computer literate but it was so easy
April 4, 2022
Unprompted review
Its great I would definitely recommend…
Its great I would definitely recommend it to others.
March 31, 2022
Unprompted review
Postalie Safety
I've never written to a celebrity before, but wanted to extend compassion to an individual facing health challenges. I liked the idea of a personal letter being sent and used Postalie. I woke up in the wee hours wondering if it was a scam. The website seemed legitimate, I received an email confirmation right away, and best of all Alex promptly answered all my questions and was very reassuring. Thank you.
March 31, 2022
Unprompted review
Very good
Very good, not bad for about 5 bucks USD. The postcard picture came out great!
March 25, 2022
Unprompted review
Loved it !
Loved it !
You made the process so easy to follow.
Thank you.
BTW I was sending a letter to Harry Styles fan club using POSTALIE and forgot to put the address of the fan club on it. POSTILIE took it upon themselves to find the HS fan club address on my behalf without me even asking. So nice 🌻
March 25, 2022
Unprompted review
Reply from Postaly
Thank you sooo much for you review Carol 😊
So easy to write for your favorite…
So easy to write for your favorite celebrity!! I would definitely recommend Postalie! Keep up the good work!!!
March 25, 2022
Unprompted review
Reply from Postaly
Thank you very much for you review Diané 😊
Nothing negative
March 23, 2022
Unprompted review
Very easy to use
March 22, 2022
Unprompted review
Safety you can be sure of with Postalie!
I was BLOWN AWAY by the SERVICE I WAS GIVEN!
ABOUT THE ISSUES THAT I HAVING with "Postalie"
The Immediate Attention to by Issues were handled.
Quickly and Professionally.
They were Fabulous! I will never had any Fear of doing
Business with this Company in the Future.
And neither should you!
March 22, 2022
Unprompted review
Reply from Postaly
Thank you so much for changing your review Nancy 😊 I'm glad I was able to help.
More convenient!! :)
It's really helpful especially for the world to write a letter through text to someone.
March 18, 2022
Unprompted review
Aussi charmant qu'accomodant .. Merci
Excellent concept , Great simplicity
March 18, 2022
Unprompted review
Very easy to use.
March 15, 2022
Unprompted review
Cool idea
So far, so good … don’t know what’ll come of it but here’s hoping 🤞🏽
March 14, 2022
Unprompted review
Such a fantastic service
Such a fantastic service. It was so ease and so well priced for the service. Thank you guys
March 12, 2022
Unprompted review
Very easy to use.
March 9, 2022
Unprompted review
Simple effective letter service!
Out of all the sites I checked this was the only one that allowed writing on the site and signing. The whole PDF process was difficult to get through on the other sites. Very pleased with the service. Simple effective and Quick. Thank you. David
March 8, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.