I was disappointed at how much Poster Girl charged for shipping. I understand that tariffs are a uniquely American problem because of recent policies, but I shop other British brands that don't charge... See more
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Fab sale pricing and very unique pieces. However, points lost because: 1/ My 10% sign up discount did not work and it doesn't say anything about sale being excluded when you sign up - misleading 2/... See more
Company replied
Absolut gorgeous! I love the high quality and that poster girl is a u n i q u e ART clothing company with it`s own style and creations and not a copy of something, with big potential to grow ! The se... See more
Company replied
I love PG! I love that there are coupons offered because it is pricey, but the look is top tier! with that being said i don't mind paying but a little discount is always the icing on the cake. looking... See more
Company replied
Company details
Written by the company
Francesca Capper and Natasha Somerville met while studying womenswear design at Central Saint Martins in London. Whilst Francesca built experience from houses including Christian Dior, Vivienne Westwood & Alexander Wang, Natasha grew her expertise at John Galliano, Jeremy Scott & Bvlgari. The duo came together in 2017 to form POSTER GIRL, a label manifesting confidence, ultra femininity and referencing a direct nostalgia to the designers upbringings. By pushing and developing surface textures, the high gloss aesthetic of this brand is backed with sophisticated, luxurious construction techniques and quality. POSTER GIRL celebrates inner confidence and femininity, making its rise within the fashion and pop culture scene nothing short of explosive. Now dressing the likes of Dua Lipa, Kylie Jenner, Paris Hilton, Selena Gomez, Doja Cat, Vanessa Hudgens & Megan Fox to name a few, this coveted label has built a sought after following.
Contact info
63 Barnsbury Street, N1 1EJ, London, United Kingdom
- +44 20 3289 8031
- customerservice@poster-girl.com
- poster-girl.com
3.8
Great
458 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Happy!
Honestly! I'm impressed! I ordered my birthday dress from this brand and was nervous it wouldn't be here in time. Not only did it arrive on time, it came a day earlier. Customer service was super helpful!
July 29, 2025
The item came damaged
The item came damaged. And they immediately responded by offering me an exchange.
July 27, 2025
Reply from Poster Girl
Hi Mina, We responded to your enquiry on July 31st. Please also check your junk inbox x
so beauty and fast shipping they should…
so beauty and fast shipping they should have more sales tho
June 2, 2025
Dont buy from poster unless u size up 3-4 sizes
Im normally a size 6-8 slim waist with hip I ordered the latex dress in a large the zipper busted b4 I could even remove a tag and they won't refund or exchange I paid 700+ for the dress And I guess I'm a xl I'm not a xl in anything I ever wore in my whole life . Very sad u saved forever to afford this dress
April 13, 2025
Unprompted review
Reply from Poster Girl
Hi Xan, Can you kindly please contact us on customerservice@poster-girl.com as we can offer exchanges.
Reply from Poster Girl
:)
I didn’t receive package
April 28, 2025
Reply from Poster Girl
Hi Jayla, sorry that you haven't received your package. Please email us on customerservice@poster-girl.com
Cute but hardly stretches
Cute but hardly stretches
Im used to poster girl items being moulded to your physique
December 30, 2024
The address was printed wrong
The address was printed wrong. I did not receive my package on time, I had to call ups three times to see where my package was located and I had to correct the address.
December 27, 2024
Customer service was great.
Customer service was great, they handle everything professionally & made me happy again.
December 27, 2024
Reply from Poster Girl
Thank you for your review <3
Has no stretch
Has no stretch, can’t fit and also can’t return. If you are bigger than a size 8 do not but
December 27, 2024
Reply from Poster Girl
Hi Rita, I'm sorry your item wasn't suitable! We now have a new returns policy, so you're more than welcome to return xx
I Look like a Meal and Snack!!
I Look like a Meal and Snack!!! Love the rhinestones 🥰
November 25, 2024
The dress is amazing, but shipping expensive :(
the dress is amazing, but i had to pay 50€ for shipping from England to Germany! so the shipping was as expensive as the dress :-(
November 25, 2024
Reply from Poster Girl
Hi Tatiana, we're glad you love your item! We include our duties with our shipping prices to the EU. This will depend on the value of your order and makes the delivery process easier! Feel free to email our customer service for any information xx
Reply from Poster Girl
Thank you <3
I didn't receive my package yet and my…
I didn't receive my package yet and my birthday is coming up
October 28, 2024
Reply from Poster Girl
Hi Mercedez, I'm sorry you didn't receive your parcel. We've replied to your email xx
Not snatching to the body at all
The pieces I ordered were very underwhelming, they felt like cheap material & were not snatching to the body.
September 26, 2024
I did not get my item and I was refused…
I did not get my item and I was refused a refund.
The courier service delivered my item and put it on the floor of my flat where many people live. I did not have any package protection as not only did it come on a date it wasn’t to be delivered on, I have a designated safe space. I was not able to select any of these as the package came days early. The courier is refusing my refund and so is poster girl. And I can’t even get the item sent again. not happy.
September 27, 2024
Reply from Poster Girl
Hi Rachel, I'm sorry you've had this experience. We are awaiting an outcome for your claim, but we will be in touch shortly xx
Reply from Poster Girl
Hi Stacy, I'm sorry this happened. Please email us at customerservice@poster-girl.com so we can provide a solution x
Really fast and safe shipping
Really fast and safe shipping, and the quality of the items was great!
July 25, 2024
Reply from Poster Girl
Thank you Deen!
Reply from Poster Girl
We're happy to hear you love your order <3
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