Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more
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Review summary
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Reviews shaping this summary
I can always get the varieties I want as their range of seed potatoes is extensive. The information on each variety is detailed so if you do want to try a new type of potato you have all the informati... See more
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Potatoes arrived when they said they would and I was very pleased by their condition. The instructions I received were comprehensive and, as a novice gardener who has near to no experience of growing... See more
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Great choice of unusual varieties available from just 1kg bags if you only need a few. Fast and Free shipping via post office.Our postie had never delivered potatoes before lol. Hopefully they will g... See more
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Company details
Written by the company
Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties
Contact info
East Mains Farm, Auchterhouse, DD3 0QN, Dundee , United Kingdom
- 01382 320 454
- amy@potatohouse.co.uk
- potatohouse.co.uk
4.8
Excellent
442 reviews
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Replied to 100% of negative reviews
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Reply from Potato House
That is great to hear! Hopefully you will get a lovely potato patch!
The company has a wide selection of…
The company has a wide selection of varieties. My order arrived quickly and tubers look very good. Only four stars for now as I need to see how they grow.
January 19, 2024
Reply from Potato House
Thank you for commenting on how the tubers looked and speed of delivery.
There are many things which can affect how a potato grows. Even professional potato growers will have poor yields in some years, and indeed a total crop failure is not uncommon.
Factors such as the length of time in the soil, the soil condition, location in the garden and weather factors all play a huge part in the growth.
Growing your own vegetables is a rewarding and frustrating hobby in equal measure! One year you can have a glut of something then the following year doing nothing seemingly different you can get very little for your efforts.
We're here to help over the season, so please ask us anything if you are unsure.
Would recommend
Good choice of potato varieties. I received mine very quickly and in good condition.
January 19, 2024
Reply from Potato House
We aim for top quality leaving our premises at all times and so we are glad when customers take the time to inform us that this is the case. Let us know if you have any growing questions.
Easy to use website.Lots of information
January 19, 2024
Reply from Potato House
Thank you for highlighting this point. We have spent a lot of time getting information on our web and so it is good to know that it is read and appreciated. If you don't find your answer at any point, let us know. We're here to help you grow some lovely potatoes.
Potato seeds arrived quickly & well…
Potato seeds arrived quickly & well packaged. I have them chitting now & hopefully I will get a good crop! The seeds look very healthy & I am very pleased with them.
January 19, 2024
Reply from Potato House
Thank you for your review highlighting these points. Chits Away! We're here for any questions.
Good selection
Good selection, I could delay delivery to suit me, rather varied sizes of tubers but all chitting well.
January 19, 2024
Reply from Potato House
Thank you for your lovely review.
There will always be variations in sizes in tubers as they are a natural product. We try to explain this in our FAQ.
https://www.potatohouse.co.uk/faq/
Customers’ expectations of what size a seed potato should be can be very different. Some customer like large potatoes to cut and others like the smallest possible tubers. We have 90 different varieties in 4 different net sizes and do not do any further grading due to the work involved and the storage space in our store. If we did do further grading, the price would go up for all our customers.
All tubers will produce a great crop and we are looking forward to hearing how you get on.
Excellent selection of potatoes
Excellent selection of potatoes. Good clean tubers delivered promptly.
January 19, 2024
Reply from Potato House
Thank you. We are looking forward to hearing how you get on.
Reply from Potato House
Happy birthday! I simply can not think of a better birthday present to give to yourself!
Have a great season with your present and let us know if we can help in any way!
Reply from Potato House
Hi there
But what a lovely gift for your neighbour! Seed potatoes are the perfect present for gardeners. Thank you for thinking of us for your gift. Please let your neighbour know that we are here at any point for any questions about growing.
I am sorry about the delay in delivery. You ordered on 12th Jan.
We usually dispatch within 3-4 days however delivery can be delayed for a few reasons.
During that time we had sub zero temperatures. We do not dispatch when there is a severe or prolonged frost as frost kills Seed potatoes very quickly. We did not go above zero for 10 days. We know if we send out during these periods we would have to redo 100s of orders due to poor quality seed potatoes reaching our customers.
We try to make this clear at check out and also on your confirmation email. We would appreciate it if you could suggest ways of making this clearer.
We mentioned this on our social media at the time, with pictures showing -6 degrees.
We also had a backlog from before Christmas when we had severe flooding and were getting through that when the frost hit.
We are a rural business and therefore the weather does affect delivery as gritters may not clear our road or trees could be down unfortunately we are a seasonal business dispatching in Dec/Jan/Feb/Mar when storms are at their worst.
Fast and great choice
Ordered during holiday period . Order was delivered very quickly after holiday. Had a very good choice . Only problem was too much choice. 😁
January 5, 2024
Reply from Potato House
That is a great problem to have! I have just looked at your order, and you have made a great choice! We're here for any questions.
Reply from Potato House
We hope you get a great potato patch. Let us know if you have any questions. Thank you
Great
Perfect! Good varieties, healthy and delivered quickly and efficiently! I’ll be back next year!
January 8, 2024
Reply from Potato House
What a lovely review covering the things we strive to get right. We're looking forward to hearing how you get on. Thank you
First order for first crop of potatoes
Potatoes arrived as expected, on time and in good condition. The website was easy to browse and the information was much appreciated for this beginner.
January 5, 2024
Reply from Potato House
We're here all season for any questions! No question is too daft and we want everyone, especially beginners to have fun and success growing their own potatoes.
Easy process to buy with good…
Easy process to buy with good communication and delivery on time
January 5, 2024
Reply from Potato House
Thank you on all counts! I hope you get a great potato patch, let us know how you get on.
Reply from Potato House
Thank you for your comments. We are looking forward to hearing how you get on.
Absolutely fine
Absolutely fine. Delivered quickly, as expected. The seed potatoes look good.
December 19, 2023
Reply from Potato House
Thank you for taking the time to write a review. I hope you get a good potato patch!
Reply from Potato House
Thank you for your lovely review. Let us know if you have any questions.
Easy to order and arrived with no issue
December 16, 2023
Reply from Potato House
Thank you for highlighting these points! We're here if you have any questions.
Amazing customer service!
Amazing!! I ordered potatoes as someone who knows nothing about them, for a secret Santa gift and the website was so helpful in advising on varieties. Then Amy altered the address to make sure they were dispatched to the recipient directly (as they wouldn'tarrive to me in time), on a Saturday too 🙄 and helped me find the gift notification so that my person had something to open on the day.
I hear my person was absolutely delighted with them too.
December 16, 2023
Reply from Potato House
Ho Ho Ho! Thank you so much for getting some seed potatoes as your Secret Santa gift! Normally I would want everyone to see our reviews, but I hope your recipient stays clear so they don't find out who Santa is! Perhaps an elf could let them know that we are here if there are any questions.
Really NOT happy to have such an early…
Really NOT happy to have such an early delivery. Has never happened before but if I order next year I will make sure to specify when I would like delivery.
Could not comment on production as will be next year, happy to do so then!
December 16, 2023
Reply from Potato House
Hi Lynn
Thanks for taking the time to leave a review. However it is strange that you have left a 3* review for our fast efficient delivery service as we have a FREE DELAYED DELIVERY service for a week that suits you in the spring.
This is an incredibly popular feature with around two thirds of our customers take advantage of. We are proud to offer this.
At checkout you can specify the exact week that you would like throughout the spring - most companies ask for the month if they offer this at all. Last year we had a 98% success rate for this.
If you do not specify a date it goes to asap automatically. We have started to dispatch and so your order was sent as requested - asap.
On the confirmation email we ask that all details are checked - including the delivery date and state that dates can be changed.
As a recent user we would like to invite you to make suggestions as to how we can make this more obvious at checkout and on our confirmation letter. Please let us know on amy@potatohouse.co.uk we really do work on all suggestions we receive from customers as we strive for 5* goods and service at all times. A 3* review means we have work to do with your help.
I hope you get a great potato patch. We are looking forward to seeing how you get on. We're here for any questions.
Have a lovely New Year
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